Experience

Springboard
• United States
• Human Resources Services
• 1 - 100 Employee
• Account Supervisor - Springboard Staffing

  • Jul 2022 - Present


Stericycle

• United States
• Hospitals and Health Care
• 700 & Above Employee

• NC Transportation Manager - Shred-It/Stericycle

  • Oct 2013 - Sep 2020

  Responsible for the management, scheduling and routing of 40+ Service Representatives/Drivers/Staff within the Document Management industry. Responsible for the day-to-day activities of 40+ Service Representatives, drivers and Administrative Staff. Responsible for Safety training, payroll, routing, fleet issues, P&L, goodwill appointments, AR, customer service, scheduling, performance reviews, and day-to-day management activities. Efficient in DMS, LNOS, PeopleSoft, Word, Excel, Outlook, and various other computer programs Show less



Ferrellgas

• United States
• Oil and Gas
• 700 & Above Employee

• Delivery and Service Manager/Logistics Supervisor

  • Sep 2010 - Oct 2013

  Responsible for the scheduling and routing of 40 drivers and Service Techs within the propane industry. Responsible for the day-to-day activities of 40 delivery drivers and service techs. Extensive customer service and management duties. Assist customer service representatives with scheduling appointments within a call center atmosphere. Efficient in LNOS, PeopleSoft, Word, Excel, Outlook, and various other computer programs. Responsible for the scheduling and routing of 40 drivers and Service Techs within the propane industry. Responsible for the day-to-day activities of 40 delivery drivers and service techs. Extensive customer service and management duties. Assist customer service representatives with scheduling appointments within a call center atmosphere. Efficient in LNOS, PeopleSoft, Word, Excel, Outlook, and various other computer programs.



Poole's Plumbing

• United States
• Individual and Family Services
• 1 - 100 Employee

• Service Coordinator/Accounts Payable/Customer Service

  • Jun 2009 - Jul 2010

  Responsible for all customer service issues. Assist customers with scheduling appointments. Quote jobs for service calls. Responsible for all accounts receivable and accounts payable for the company. Manage finances including owner’s personal bank account and all company billing. Provide spreadsheets, process credit cards, handle a multi-line telephone system, data entry, supply ordering, filing, faxing, and various other computer related transactions. Responsible for all customer service issues. Assist customers with scheduling appointments. Quote jobs for service calls. Responsible for all accounts receivable and accounts payable for the company. Manage finances including owner’s personal bank account and all company billing. Provide spreadsheets, process credit cards, handle a multi-line telephone system, data entry, supply ordering, filing, faxing, and various other computer related transactions.



LXL Landscape

• Executive Assistant

  • Oct 2005 - May 2009

  Assist owners with all executive decisions of a landscaping company. Responsible for administration, customer communication, and human resource issues. Managed finances including billing, payroll, accounts receivable and accounts payable. Managed owner’s personal bank account and all company billing. Provided spreadsheets, word documents, process credit cards, handle a multi-line telephone system, supply ordering, faxing. Responsible for all customer service issues. Assist customers with scheduling appointments. Quote jobs for service calls. Type correspondences, filing, answering phones, and general office duties. Show less