Experience

Total Retail Group

• United States
• Retail
• 1 - 100 Employee

• Client Account Manager

  • Oct 2017 - Present



H Lee Properties

• Business Support Specialist

  • Feb 2017 - Jul 2017

  -Support for VP of sales, merchant planner at the Home Depot and suppliers -Coordinated the execution of program roll-outs. -Managed AMT keys and planograms -Set up new items in IDM. -Ran weekly reporting (POS, Forecast,Compliance) -Key contact for Capital and MET projects for the auto appearance category-Documented process and procedures for team-Assisted in the management of the day-to-day activities to support the business and provided excellent customer service



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Merchant Assistant

  • May 2004 - Jan 2016

  - Executed the merchandise strategy to drive top line sales for a class of business that generates 400M in sales - Assisted the direct fulfillment merchant with online promotions and the setup of special order programs - Coordinated product line reviews, gathering necessary information, providing instructions to suppliers- Managed complex assortments for 2000 (+) stores- Assisted with the accuracy of planogram updates - Responsible for SKU setup, maintenance, and cost and retail updates- Planned and managed the monthly new product rollout introductions into stores- Assisted suppliers in getting product data updated into the Home Depot vendor portal sites, Item Data management, and HomeDepotLink- Interacted daily and weekly with Inventory Planning, Global Sourcing, Advertising & Marketing, and Merchandise Execution teams to ensure departmental and corporate goals were met- Supported front line store associates and customer care team to resolve escalated complaints - Created and tracked weekly sales analysis- Managed expense reports and travel arrangements

• Data Management

  • Nov 1999 - May 2004

  - Supported the HD.com roll-out initiative- Keyed product attribute data into system- Responsible for product data collection from suppliers to upload into repository system- Reviewed suppliers data files for accuracy - Tracked and reported the progress and completion of data collection- Managed price changes for special order items - Collected, reviewed, and manipulated product images

• Supplier Support

  • Aug 1995 - Nov 1999

  - Team lead- Researched and resolved suppliers open account balances- Responsible for the team’s effectiveness for issue reconciliation - Acted as liaison between suppliers, and finance team to communicate the procurement processes of the Supplier Buying Agreement terms to ensure that suppliers were adhering to the policies and procedures to elevate concealed shortages, pricing and open invoice issues

• Accounts Payable Associate

  • Feb 1988 - Aug 1995

  - Efficiently coded and processed vendor invoices to ensure on time payments- Maintained tracking reports to keep management informed of due and past due supplier payments- Researched and resolved past due invoices- Sorted and filed incoming mail and documents