Rhonda D Dent-Goodwin

Lead HR Specialist at Scott Airforce Base
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Contact Information
us****@****om
(386) 825-5501
Location
Belleville, Illinois, United States, US

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Experience

    • United States
    • Armed Forces
    • 1 - 100 Employee
    • Lead HR Specialist
      • Jun 2020 - Present

  • St. Louis Metro Call-A-Ride
    • St. Louis City County, Missouri, United States
    • Service Dispatcher
      • Jul 2019 - Feb 2020

      Dispatcher for call a ride assisting customers and drivers. Dispatcher for call a ride assisting customers and drivers.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Benefits Specialist
      • Jan 2017 - Jul 2018

      Answers employee questions regarding compensation and benefit programs; participates in the benefits enrollment; processes FMLA, COBRA, and medical leave; prepares and disseminates benefit information; assists business office staff, as needed. Processes and maintains benefits membership and enrollment records. Explains and interprets insurance programs; verifies information; corresponds with physicians, hospitals and employees regarding claims; may make employee presentation on benefits programs. Scan, index and file human resources records and documents using a recognized records management methodology that conforms to the College policy and regulatory standards. Retrieves files as directed or upon request and releases files or prepares copies for distribution as authorized; maintains a file distribution log; files documents related to medical claims, compensation records, and personnel files. Conducts and participate in salary surveys. Researches, analyzes and integrates data to provide information on compensation and benefit trends and utilization. Creates ad-hoc reports from HRIS system as necessary. Assists in entering employee records using an HRIS network PC to key data on preformatted screens. Assists with maintaining and updating classification seniority lists. Process tuition reimbursements. Audit personnel changes in compensation such as salary schedule changes, etc. Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • HR Specialist
      • May 2015 - May 2016

      Initiate and facilitate the pre-employment/on-boarding process from tentative offer to final offer and date of new hire for RN’s, CNA’s, Medical Support Assistant, etc, perform basic qualifications on applicants. Have clear knowledge of Vetpro in verifying credentials and licenses for Doctors, and Nurses.Maintain pre-employment communication with the selectee, HR specialist, and other supervisors.I have knowledge/training of GI Bill work-study, Veterans Recruitment Authority, Schedule A Hiring Authority, and other creative hiring strategies.Process personnel actions such as accessions, review SF-52 personnel action in WebHR to ensure completeness and codes are correct, and in compliance with HR regulations, benefits entitlement, retirement plan, uniform allowance, proficiency requirements, etc.Maintain electronic Official Personnel Folders (eOPF), scan all new and required document into individual employee eOPF and ensure all forms are appropriate scanned filed and maintained.Assist with full-time, part-time employees with a variety of personnel actions; and complete paperwork for employees that are leaving the VA.Provide information to employees concerning all aspects of the Federal Employee Health Benefits (FEHB) Program, enrollment, and basic features.Utilize a variety of OPM and VA automated systems (DFAS, DCPS, PAID/OLDE, VISTA, WebHR, eOPF, USA Staffing, etc.), procedures and data elements to enter and correct errors in personnel and pay data.Knowledge/Training of processing technical work in documenting and coding a moderate range of personnel and pay actions for diverse employees such as Title 5, Title 38, Hybrid, fellows, residents, and special programs for Veterans.Developing and publishing vacancy announcements, creating assessment tools through job analysis, determining eligibility of applicants, reviewing candidates against OPM and VA qualification standards.Training and knowledge of referring candidates on certificates and making job offers. Show less

    • Human Resource Assistant
      • Dec 2013 - May 2015

      Serves as a HR Assistant providing assistant support to the HR Specialist team in the areas of Recruitment and Processing and Records. · Provides support to the HR team in the areas of processing and records, recruitment, special programs, and other duties as assigned. · Performs work in support of a recruitment and placement function by performing coding and inputting personnel actions for a wide variety of personnel actions. · Independently identifies and resolves processing problems involving legal authority and nature of action codes. · Determines creditable service for leave and completion of probationary periods and makes adjustments to service computation dates. · Supports the HR Specialists and the service by providing clerical assistance when needed. · Conducts New Employee Orientation (NEO) and assists new hires in completing forms related to appointments, explains Federal employee benefits. · Establishes and maintains electronic Official Personnel Folders (eOPF). · Ensures follow-up codes are input into the PAID systems on licensure, proficiencies, and so forth. · Sends out notices on follow-ups and ensures that services meet the specified time frames. · Provides day-to-day assistance in recruitment for a variety of positions dealing with applicants in person, by telephone, or via correspondence. Show less

    • Medical Support Assistant
      • Nov 2008 - Dec 2013

      Prepare clinical and standard forms related to the operations of the clinics.Prepare recall letters to patients.Process encounters such as outpatient workload data reporting.Schedule outpatient recall appointments using a computerized system including determining priority appointment status for patients.Possess the ability to interpret and review physician ordrs including schedule exams and/or testing.Receive calls and/or visitors.Work with patients in determining the best possible day and time for appointment including changing appointments to accommodate the patient.Protect sensitive information form unauthorized release. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Team Manager/Secretary
      • 2006 - 2008

      •Manage and input data into the Applicant Tracking System. •Assist with recruiting efforts like scheduling interviews and travel. •Maintain job opening files, update reports, and create queries and requests for reports. •Handle candidate applicant process and ensuring resumes are received from all candidates. •Manage day to day non clinical operations for 9 Caseworkers and 1 Clinical Supervisor. •Answer phone calls and direct calls to appropriate parties or take messages. •Attend meetings to record minutes. •Ensure that patient medical records are complete and meet medical records standards for clients served by the BJC team. •Used HCMIS reports to track completion and finalizing of a required medical documents. •File, retrieve and prepare medical documents and reports that are to be sent to contract providers and RCF and NCF providers. •Open, sort, and distribute incoming correspondence, including faxes and email. •Completes billing using procedure codes utilizing the most current coding classification system. Show less

Education

  • Webster University
    Master’s Degree, Health/Health Care Administration/Management
    2015 - 2017
  • Lindenwood University
    Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General
    2009 - 2013

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