Experience

Banana Republic Factory Outlet

• Canada
• Retail
• 1 - 100 Employee

• General Manager

  • Oct 2022 - Present



Rhoda Chan Fine Art

• Artist

  • Jul 2022 - Present

  I mostly work with oil paint, but I do occasionally use watercolor, color pencils, gouache or pastel. My interest are usually around live subjects, still life and figure studies. I mostly work with oil paint, but I do occasionally use watercolor, color pencils, gouache or pastel. My interest are usually around live subjects, still life and figure studies.



Banana Republic

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Feb 2020 - Jun 2022

  Polo Park location

• Acting General Manager

  • Mar 2018 - Feb 2020

• Assistant Manager (customer experience and merchandise presentation manager)

  • Sep 2016 - Mar 2018

  Delivered excellence customer service through leading the sales team. Providing them with clear direction on how to drive business and all metrics. Provide coaching and training to discover/develop talent. Track customer experience through customer experience surveys to see where opportunities lies in order to perform better than the previous month/year. Able to use all available resources to analyze business, to set proper goals for the week/day. Used the same resources to determine how to write the schedule, to ensure I have the best talent for peak days, and enough coverage for the traffic that I was expecting to get. To maximize business opportunities.Managed availabilities, time off request to ensure there’s proper coverage for business, and to help recognize hiring opportunities

• Customer Experience Supervisor

  • Oct 2015 - Sep 2016

• Merchandise Presentation Leader

  • Mar 2014 - Sep 2015

• Key holder

  • May 2013 - May 2014

• Brand Ambassador

  • Jul 2012 - May 2013



Mary Kay Cosmetics

• Independent Beauty Consultant

  • Oct 2014 - Jun 2017

  I offer group or individual facial pampering, skin care sessions and make up consultation. This is just a stepping stone to what I want in life - to become a successful shoe designer! Have some amazing design but always in doubt of my skill in running a business. This will help me build connections and give me a taste of owning a business so I am aware of how I should improve before launching my own footwear designs. I offer group or individual facial pampering, skin care sessions and make up consultation. This is just a stepping stone to what I want in life - to become a successful shoe designer! Have some amazing design but always in doubt of my skill in running a business. This will help me build connections and give me a taste of owning a business so I am aware of how I should improve before launching my own footwear designs.



LE CHÂTEAU

• Canada
• Retail Apparel and Fashion
• 200 - 300 Employee

• Shoe specialist

  • Mar 2011 - Jul 2012



Hudson's Bay Company

• United States
• Retail
• 700 & Above Employee

• Sales Associate Shoe Department

  • May 2010 - Feb 2011