Rhiannon K.
Quality Improvement Consultant at Health Quality Innovators (HQI)- Claim this Profile
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Topline Score
Bio
Jane Muir
Rhiannon is an exceptional leader who exhibits a strong work ethic and dedication to whatever role she is in. I first met Rhiannon as a bedside RN colleague and was privileged to learn from her expertise and skillset as an emergency nurse. As Rhiannon moved into a clinical supervisor role, I was once again impressed by her commitment to facilitate collaborative, patient-centered care on the unit, while demonstrating compassionate care for bedside clinicians as well. Any organization would be fortunate to have Rhiannon work for them.
Martha Coleman
Dedicated to patient care and improving processes is how I'd describe Rhiannon. I previously worked with Rhiannon when she was a nurse leader in the Emergency Dept. She was a flexible leader, and was always willing to looking at new ways to make departmental processes better. Rhiannon is a smart, talented, and skilled nurse leader.
Jane Muir
Rhiannon is an exceptional leader who exhibits a strong work ethic and dedication to whatever role she is in. I first met Rhiannon as a bedside RN colleague and was privileged to learn from her expertise and skillset as an emergency nurse. As Rhiannon moved into a clinical supervisor role, I was once again impressed by her commitment to facilitate collaborative, patient-centered care on the unit, while demonstrating compassionate care for bedside clinicians as well. Any organization would be fortunate to have Rhiannon work for them.
Martha Coleman
Dedicated to patient care and improving processes is how I'd describe Rhiannon. I previously worked with Rhiannon when she was a nurse leader in the Emergency Dept. She was a flexible leader, and was always willing to looking at new ways to make departmental processes better. Rhiannon is a smart, talented, and skilled nurse leader.
Jane Muir
Rhiannon is an exceptional leader who exhibits a strong work ethic and dedication to whatever role she is in. I first met Rhiannon as a bedside RN colleague and was privileged to learn from her expertise and skillset as an emergency nurse. As Rhiannon moved into a clinical supervisor role, I was once again impressed by her commitment to facilitate collaborative, patient-centered care on the unit, while demonstrating compassionate care for bedside clinicians as well. Any organization would be fortunate to have Rhiannon work for them.
Martha Coleman
Dedicated to patient care and improving processes is how I'd describe Rhiannon. I previously worked with Rhiannon when she was a nurse leader in the Emergency Dept. She was a flexible leader, and was always willing to looking at new ways to make departmental processes better. Rhiannon is a smart, talented, and skilled nurse leader.
Jane Muir
Rhiannon is an exceptional leader who exhibits a strong work ethic and dedication to whatever role she is in. I first met Rhiannon as a bedside RN colleague and was privileged to learn from her expertise and skillset as an emergency nurse. As Rhiannon moved into a clinical supervisor role, I was once again impressed by her commitment to facilitate collaborative, patient-centered care on the unit, while demonstrating compassionate care for bedside clinicians as well. Any organization would be fortunate to have Rhiannon work for them.
Martha Coleman
Dedicated to patient care and improving processes is how I'd describe Rhiannon. I previously worked with Rhiannon when she was a nurse leader in the Emergency Dept. She was a flexible leader, and was always willing to looking at new ways to make departmental processes better. Rhiannon is a smart, talented, and skilled nurse leader.
Credentials
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OneNote 2016 Essential Training
LinkedInAug, 2022- Nov, 2024 -
A3 Problem Solving for Continuous Improvement
LinkedInMar, 2022- Nov, 2024 -
Business Writing Principles
LinkedInMar, 2022- Nov, 2024 -
Lean Six Sigma Green Belt Certification
Six Sigma Global InstituteJan, 2021- Nov, 2024 -
Certified Emergency Nurse (CEN®)
BOARD OF CERTIFICATION FOR EMERGENCY NURSING (BCEN®)Jun, 2017- Nov, 2024 -
Certified Professional in Healthcare Quality® (CPHQ)
National Association for Healthcare Quality (NAHQ)Sep, 2022- Nov, 2024
Experience
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Health Quality Innovators (HQI)
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Quality Improvement Consultant
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May 2021 - Present
Deliver quality improvement consultation and coaching services to hospitals as part of a CMS designated HQIC. Help improve performance in readmissions, sepsis, opioids, hospital-acquired infections, health equity, and more. Deliver quality improvement consultation and coaching services to hospitals as part of a CMS designated HQIC. Help improve performance in readmissions, sepsis, opioids, hospital-acquired infections, health equity, and more.
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Kindred
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United States
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Hospitals and Health Care
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700 & Above Employee
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Patient Care Manager
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Oct 2020 - Apr 2021
Supervised care provided to hospice patients. Responsible for recruitment, retention, coaching, training, evaluation and development, as well as preparation and delegation of work schedules and workflow. Accountable for unit/department/organizational goals including patient experience, team member engagement and continuous process improvement. Supervised care provided to hospice patients. Responsible for recruitment, retention, coaching, training, evaluation and development, as well as preparation and delegation of work schedules and workflow. Accountable for unit/department/organizational goals including patient experience, team member engagement and continuous process improvement.
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UVA Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Clinical Nurse Supervisor (Assistant Nurse Manager) - Emergency Department
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Jan 2018 - Oct 2020
Managed the day-to-day clinical and staff operations in a Level 1 Trauma Center Emergency Department. Investigated and resolved patient and/or staff problems in real-time, using A3 methodology as appropriate. Partnered with physicians and interdepartmental personnel to predict and adapt to surges in patient volume. Improved operating procedures through the use of data analytics and simulations. Revised and managed departmental scheduling and attendance policies. Strategized and aided in the department transition from a 41 bed Emergency Department to a new 70 bed Emergency Department.
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Emergency Room Nurse
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Feb 2015 - Dec 2017
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AMN Healthcare
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United States
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Staffing and Recruiting
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700 & Above Employee
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Travel Nurse - Emergency Room
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Feb 2013 - Jan 2015
Worked at 5 hospitals from Maine to Montana, from Level 1 Trauma centers to community hospitals. Worked at 5 hospitals from Maine to Montana, from Level 1 Trauma centers to community hospitals.
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UT Medical Center
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United States
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Hospitals and Health Care
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700 & Above Employee
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Emergency Room Nurse
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Aug 2010 - Jan 2013
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Education
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University of Colorado Denver
Master of Science - MS, Nursing Leadership and Healthcare Administration -
Reed College
Bachelor's degree, Psychology