Experience

Auriol Junior School
• United Kingdom
• Education Administration Programs
• 1 - 100 Employee
• School Business Manager

  • Jul 2023 - Present


Send For Help Group

• United Kingdom
• Security and Investigations

• Office Manager

  • Jan 2020 - Jul 2023

• Training and Implementation Coordinator

  • Apr 2017 - Jan 2020

  Key Responsibilities include:- Organising customer training for the training team.- Leading quality face to face and webinar product training with customers, includes travel and over night stay.- Implementing customer roll outs.- Internal training for H&S, GDPR and IS. This includes new product training.- Assist with ISO Internal audits (ISO 27001)- Assist with maintaining Internal QMS system- Cross departmental communicationAchievements- Recertification of ISO27001- Great customer feedback on training delivery. Show less

• Customer Service Supervisor

  • Dec 2014 - Apr 2017

  Key Responsibilities- Manage a growing team, includes 1 to 1’s, training and development.- Build strong relationships with customers.- Attend customers meetings.- Maintain inter-department communication.- Customer complainantsAchievements- Developed a wealth of customer and company knowledge.- Training and input of developing members of staff who have gone on to progress into new roles.


Peoplesafe
• Human Resources
• Office Manager

  • Jan 2020 - Jul 2023