Rhian Brown

Broker Support Agent at Source Insurance
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Contact Information
us****@****om
(386) 825-5501
Location
Cardiff, Wales, United Kingdom, GB

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Experience

    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Broker Support Agent
      • Oct 2020 - Present

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Insurance Advisor
      • Aug 2019 - Oct 2020

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Insurance Advisor
      • Oct 2017 - Aug 2019

    • United Kingdom
    • Insurance
    • 700 & Above Employee
    • Sales And Service Associate
      • Jan 2017 - Sep 2017

    • Team Manager
      • Aug 2013 - Dec 2016

      Responsible for general running of the store including staff issues, customer complaints, recriutment, training and development, staffing schedules, booking annual leave, stock control and managing budgets amongst other things. Responsible for general running of the store including staff issues, customer complaints, recriutment, training and development, staffing schedules, booking annual leave, stock control and managing budgets amongst other things.

    • Customer Service and Cash Office Team Leader
      • Sep 2004 - Sep 2009

      First point of contact for all customer complaints and staff issues. Responsible for rotas and holiday allocation ,staff training and basic discipline procedures as well as involvement in the recruitment process. First point of contact for all customer complaints and staff issues. Responsible for rotas and holiday allocation ,staff training and basic discipline procedures as well as involvement in the recruitment process.

    • Receptionist
      • Jan 2001 - Jul 2001

      Answering telephone enquiries. Booking meeting rooms. First point of contact for all visitors. Answering telephone enquiries. Booking meeting rooms. First point of contact for all visitors.

    • Process Controller
      • Jun 1990 - Dec 2000

      General running of a production line consisting of 50 operators including health and safety, quality control, time and motion and stock control.Liaise with different departments regarding all issues. General running of a production line consisting of 50 operators including health and safety, quality control, time and motion and stock control.Liaise with different departments regarding all issues.

Education

  • University of South Wales
    Social studies, Social Sciences
    2009 - 2014
  • University of South Wales
    Bachelor of Arts (B.A.), Social Sciences
    2009 - 2014

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