Rhian Brown
Broker Support Agent at Source Insurance- Claim this Profile
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Bio
Experience
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Source Insurance
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United Kingdom
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Insurance
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1 - 100 Employee
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Broker Support Agent
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Oct 2020 - Present
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ActiveQuote
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United Kingdom
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Financial Services
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1 - 100 Employee
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Insurance Advisor
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Aug 2019 - Oct 2020
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Mortgage Advice Bureau
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United Kingdom
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Financial Services
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700 & Above Employee
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Insurance Advisor
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Oct 2017 - Aug 2019
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NFU Mutual
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United Kingdom
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Insurance
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700 & Above Employee
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Sales And Service Associate
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Jan 2017 - Sep 2017
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Team Manager
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Aug 2013 - Dec 2016
Responsible for general running of the store including staff issues, customer complaints, recriutment, training and development, staffing schedules, booking annual leave, stock control and managing budgets amongst other things. Responsible for general running of the store including staff issues, customer complaints, recriutment, training and development, staffing schedules, booking annual leave, stock control and managing budgets amongst other things.
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Customer Service and Cash Office Team Leader
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Sep 2004 - Sep 2009
First point of contact for all customer complaints and staff issues. Responsible for rotas and holiday allocation ,staff training and basic discipline procedures as well as involvement in the recruitment process. First point of contact for all customer complaints and staff issues. Responsible for rotas and holiday allocation ,staff training and basic discipline procedures as well as involvement in the recruitment process.
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Receptionist
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Jan 2001 - Jul 2001
Answering telephone enquiries. Booking meeting rooms. First point of contact for all visitors. Answering telephone enquiries. Booking meeting rooms. First point of contact for all visitors.
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Process Controller
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Jun 1990 - Dec 2000
General running of a production line consisting of 50 operators including health and safety, quality control, time and motion and stock control.Liaise with different departments regarding all issues. General running of a production line consisting of 50 operators including health and safety, quality control, time and motion and stock control.Liaise with different departments regarding all issues.
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Education
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University of South Wales
Social studies, Social Sciences -
University of South Wales
Bachelor of Arts (B.A.), Social Sciences