Business Analyst

• Apr 2022 - Present

As a Business Analysts at Stepstone my objectives are to advise & concentrate on the business objectives, provide impact analysis, gathering requirements and documentation to ensure high-quality and well-defined deliverables are available to support the focus on outcomes. My ability to help develop peoples business knowledge and get them to see the bigger picture makes me an asset to a business and able to support in informed business decision making.Experiences Gained• Stakeholder management• Requirements gathering including Gap analysis; Use case analysis; Process mapping; Systems modelling• Assuring the outcome delivers value• Project initiation and alignment• RAID - Risks, Assumptions, Issues & Dependencies• Discovery & planning process • Facilitation of ad hoc meetings • User story and acceptance criteria creation

Credit Controller

• Jan 2020 - Apr 2022

EXPERIENCE GAINED• bank reconciliation• Client account management• Able to meet tight deadlines and targets (looking after a ledger of £1,000,000 and have yet to nothit target)• working extensively on Microsoft excel• dealing and resolving client queries• invoice processing, issuing of credit notes, refunds etc• handling liquidations• interacting with sales and improving relationship between finance and sales• doing background checks on new clients (credit checks, payment histories etc.)• drafting pre legal letters and working closely with our legal team

Assistant Accountant

• Aug 2019 - Dec 2019

• Budgetary control, preparing Budgetary and financial reports for Directors as well as calculating variances between actual and budget, aswell as attending financial and budgetary meetings. • Operations development and implementation of management and data systems. • Advanced excel certificate achieved, Vlookups, Pivot Tables, Sumifs. • Credit control, and calculating payment plans for outstanding debtors. • management of BeSecure Security System, implementation of management teams and monitoring procedures for the Frail care System. • Weekly management of Petty Cash, both debit and credit cards. • management of Stock Control for the nursery. • Maintaining up to date files, for both customers and suppliers. • Supplier statement (monthly) and customers bank reconciliation (daily) • Organising of Corporate events, Christmas parties, and managing the hiring of the facilities within the development. • Client relations, regularly contacting clients and suppliers and keeping them informed of WIPs and upcoming projects. • Customer and supplier invoice processing. • Customer service, assisting to any customer or supplier queries

Operations executive

• Mar 2019 - Jun 2019

• Management of Client Accounts • Processing customer invoices, around 30+ a week. Average invoice amount ranged from £600 - £10 000 • Customer Bank reconciliation (daily) • Meeting tight deadlines compiling managment reports on a weekly basis. • High Knowledge of Xero Accounting System, knowledge of creating new customer accounts. • In charge of Aged debt Collection (bringing it down from 64% - 8% within two month) • Building close relationships with partners and other finance departments. • Email management skills • Debt restructuring and implementation of management systems.

Head Coach

• Mar 2018 - Oct 2018

• managed and planned intense training schedules • adhere to disgruntle parents when things went wrong, while still keeping their commitment to the team • Adapt when strategies were not working. • Received the Gold Medal for Provincial Girls Hockey tournament. • managed and planned intense training schedules • adhere to disgruntle parents when things went wrong, while still keeping their commitment to the team • Adapt when strategies were not working. • Received the Gold Medal for Provincial Girls Hockey tournament.

sales and accounts

• Sep 2016 - Dec 2017

2016 – 2017 INTERNSHIP, FROST INTERNATIONAL (Organization- a leader in building entrance & security solutions for Southern Africa. Products entailed sliding doors, operable walls, access security systems. Turnover R40 million a year with over 30 Staff. Web. www.frostint.com.) Specific roles that I undertook • Processing invoices and inquires for Clients • Bank reconciliations • Statement reconciliations • Liaising with management team • Creating new accounts using Pastel • Dealing with queries • Raising purchase orders and stock management • Selling High end products such as Revolving doors, Speed lanes, security solutions etc

Cricket Coach and Hockey Coach

• Jan 2015 - Nov 2015

Managing sports team as well as coaching and developing young children's skills in various disciplines. Co-coordinating with Parents match fixtures and times Managing sports team as well as coaching and developing young children's skills in various disciplines. Co-coordinating with Parents match fixtures and times

Cricket Coach

• Jan 2015 - Nov 2015

Caoch

• Sep 2013 - Dec 2014

Managing the high performance center and the Sporting goods store, as well as assistant head coach when head coach was away on business. Managing the high performance center and the Sporting goods store, as well as assistant head coach when head coach was away on business.