Head of Operational Excellence

• 2023 - Present

Captain - Intelligence Officer

• 2010 - Present

Current Strategic Advisor to Executive Officers. Led multiple concurrent teams including Intelligence, Operations, Maintenance, and Logistics. - Supported AFRICOM and Army Reserve partnership. Analyzed and presented reports on conditions. - Partnered with NATO on analysis and strategy to enable safe delivery of $150M in equipment to the Afghan National Army. - Identified and presented analysis of a diplomatic dispute between Asian countries which would affect the delivery of $200M in vital equipment to Afghanistan. Created successful strategy to circumvent disputed area and delivery on time. - Awarded Bronze Star for achievements during deployment. - Designed Intelligence programs for Central Asian theaters. - As Maintenance Group Officer resolved missing equipment issues worth $90M. - Constantly collaborated with Executive Officers. Conducted analysis and strategy sessions. Show less

VP Innovation Strategy

• 2020 - May 2023

Operational Excellence Principal

• 2020 - 2020

Promoted to build the corporate taxonomy for risk mitigation. Establishing a baseline for all processesensuring adherence to guidelines for all marketing campaigns, change management initiatives, andoperational excellence.

Lean Change Agent

• 2018 - 2020

Internal SME across multiple cross-functional businesses.- Led analysis on multiple change initiatives for the global payments network.- Reduced costs by over $100M.- Instituted efficiency initiatives across multiple business units resulting in increased productivity.- Led IT teams through initiative to establish Agile framework.- Increased productivity and employee interactions and satisfaction.

Experience Designer

• 2016 - 2018

Recruited by former IJet International client now at Discover to design and execute Executive travel andevent security programs.- Utilized Military experience and led a cross-functional team in analyzing and transforminginternational business travel security culture.- Created European network to identify and mitigate threats to partners in Europe and Africa.- Directed the development of all Travel, Event, and Executive risk programs.- Created lost luggage program to reduce stress and lost productivity for Executives.- Identifies and selected partners to identify potential risks and provide security for Executivestraveling in Turkey, Africa, and Brazil.- Successfully executed multiple security incident responses. Show less

Senior Intelligence Analyst

• Jan 2015 - Jan 2016

Provides intelligence-driven, integrated risk management solutions that enable multinational organizations to safely operate globally. - Contracted post first deployment to Kuwait. Led Takeda Pharmaceuticals client engagement. - Built 24x7 functionality supporting Takeda Japanese employees traveling across the globe. - Developed and conducted staff training program. - Designed threat intelligence program for 350 physical assets and over 2000 international business travelers in 70 countries. - Integrated data from Europe and Africa to guide executive decisions on operations. Show less

Travel Coordinator

• Jan 2013 - Jan 2014

Logistics Program Manager

• 2008 - 2012

Led multiple teams with over 50 vehicles and local staffs. Managed multiple vendor relationships ensuring efficient allocation of resources. Led diverse international teams through the customer journey ensuring service excellence. - Designed multiple domestic and international transportation logistics programs valued at $3M. - Created the Event Program. - Conducted multiple concurrent events personally traveling to each venue to manage personnel and vehicles. - Clients included Microsoft, Stanford University, State Farm, and Ace Hardware. Show less

English as a Second Language Teacher

• 2007 - 2008

Taught ESL at Japanese private high school. Successfully coached two students to place in english recitation competitions. Taught ESL at Japanese private high school. Successfully coached two students to place in english recitation competitions.