Richard Herrman

Director of Information Technology at Osborn Consulting, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Liberty Lake, Washington, United States, US

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Experience

    • Director of Information Technology
      • Jan 2023 - Present

    • Facilities and IT Management
      • Oct 2018 - Feb 2023

    • CADD Manager / IT Manager
      • Jan 2013 - Oct 2018

      IT Management- Image and deploy desktops and laptops “from out of the box”, to users in office. - Provide all hardware and set up. - Troubleshooting, assessing and solving support issues involving desktop hardware and software. - Provide remote support to users on desktop PC’s, laptops, tablets and mobile devices. - Exchange Online administration, creating signatures, adding corporate email to cell phones- Support Microsoft Office 2007-2019, Skype for business, and SharePoint- Manage Windows platforms XP, Vista, Windows 7, and Windows 8.1 & 10 Pro- Configure and resolve issues for users with Android, iPhone, and Windows cell phones. - Configure, deploy, and manage virtualized network using VMware.- Experience with Windows Server 2003, Server Essentials, and Server 2012, & 2016- Router/Firewall management, DHCP, port forwarding/triggering, WiFi SSIDs, and content filtering- Managed DNS including MX, CNAME, TXT, and SRV - Configure and manage print server management, drivers, forms, ports, and all printers- Configure and manage Group Policy Management and Active DirectoryCADD Management- Created company wide CADD standards- Install, support, and maintain established company standards and software from AutoCAD C3D 2010 through 2017 environments. - Install and support Bentley all software: MicroStation, ProjectWise, Inroads- Install and support Washington State Department of Transportation (WSDOT) standards including customized workspace environments and project configuration files- Maintain network library of agency standards for all drafting and design platforms- Work with users to customize their individual workspaces, CUIs, printing, all encompassing of CAD. - Provide new employees with CAD and Network orientation. Document practices, standards, and management procedures. Show less

    • Civil Engineering
    • 100 - 200 Employee
    • CADD Manager
      • Mar 2008 - Jan 2013

      - Managed CADD Department of 4 - 16 drafters in 3 locations. - Install, support, and maintain established company standards and software for AutoCAD C3D 2009 - 2011. - Install, support, and maintain WSDOT and ARMY COE standards and software for MicroStation V8. - Install, support and maintain visualization software such as MColor, and Google SkeuchUp - Purchase, install, and configure large format plotting equipment - Support and configure Apple iPAD's for field personnel on statewide fiber optics project. - Configure, support, and manage electronic as built drawing synchronization with office servers from iPADS. - Provide drafting and design support to all engineering and survey sectors including land development, structural, water, sewer, GIS, stormwater, transportation, power/communications, permitting, and construction management. Show less

    • Software Development
    • Rail Designer
      • Mar 2005 - Mar 2008

      Lead roadway / rail designer on various rail projects for both commuter and freight. Assisted the Rail designer with roadway crossing design including horizontal and vertical layout, grading, channelization, and signalization for projects such as the Rail - Tacoma - Bypass of Point Defiance project.The improvements allow passenger trains to use the bypass route without being delayed by freight or Sounder trains. When completed, the Point Defiance Rail Bypass project will bring a total of seven daily round trip passenger trains through Tacoma, Lakewood, and DuPont intersections, with an average crossing time of 45 seconds per intersection and a maximum speed of 79 mph. Show less

    • Civil Engineering
    • 1 - 100 Employee
    • Transporation Drafter/Designer
      • Jan 1999 - Mar 2005

Education

  • ITT Technical Institute-Seattle
  • Spokane Community College

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