Experience

BostonGene

• United States
• Biotechnology
• 300 - 400 Employee

• Senior Regional Sales Manager

  • Jul 2022 - Present

• Senior Strategic Account Manager

  • Nov 2021 - Jul 2022



Exact Sciences

• United States
• Biotechnology Research
• 700 & Above Employee

• Regional Oncogenomic Liaison II

  • Jul 2017 - Nov 2021

  Represent Oncotype DX assays for breast cancer (IBC and DCIS), colon cancer (stage II & III), and metastatic prostate cancer (mCRPC). Launched Oncotype MAP Pan-Cancer Tissue Test in April 2021. Call points: Medical Oncologists, Breast Surgeons, Radiation Oncologists, and Pathology

• Customer Relations Specialist I

  • Mar 2016 - Jul 2017

  • Integral member of the Sales Support team – Oncology, developed strong relationships with field sales representatives • Managed set-up of a large customer account, encompassing 14 locations, 32 physicians, and 38 delegates, in collaboration with the customers and field rep, resulting in the ability of an account manager to visit and complete full training on a working system. Completion of this set up resulted in 300% growth for sales rep. • Subject matter expert in reimbursement and… Show more • Integral member of the Sales Support team – Oncology, developed strong relationships with field sales representatives • Managed set-up of a large customer account, encompassing 14 locations, 32 physicians, and 38 delegates, in collaboration with the customers and field rep, resulting in the ability of an account manager to visit and complete full training on a working system. Completion of this set up resulted in 300% growth for sales rep. • Subject matter expert in reimbursement and billing, which resulted in leading trainings for team • Created workflow diagrams for case management to establish effective and reproducible processes across the team • Ability to maneuver through CRM and lab system with ease during calls, seeing the big picture, pinpointing issues and providing solutions, while providing impeccable customer service

• Lab Technician - Histology

  • Sep 2013 - Mar 2016

  • Maintained stringent standards for quality, identifying any issues which might adversely impact the quality of test results and/or employee safety, and immediately communicating these to the appropriate management representatives as necessary to ensure prompt resolution • Maintained sufficient inventory of material, supplies and equipment in the laboratory • Managed and organized inventory of slides, tubes, and blocks • Assisted Histotechnologists in batching samples, label printing,… Show more • Maintained stringent standards for quality, identifying any issues which might adversely impact the quality of test results and/or employee safety, and immediately communicating these to the appropriate management representatives as necessary to ensure prompt resolution • Maintained sufficient inventory of material, supplies and equipment in the laboratory • Managed and organized inventory of slides, tubes, and blocks • Assisted Histotechnologists in batching samples, label printing, and verification of specimen labeling • Assisted Histotechnologists and Pathologists in research, development and validation studies • Use Laboratory Information Management System (LIMS) to track requisition and specimen status and ensure prompt turnaround time of specimens • Set up laboratory equipment and performed equipment maintenance independently and according to the laboratory’s standard operating procedures as assigned • Accurately documented and maintained all records for equipment and instruments as assigned • Supported the training of Laboratory Assistants on current and new procedures • Assisted with organizing and maintaining training documents • May interact with the Customer Service team by phone, fax or e-mail to obtain required information and documentation • Supported Histotechnologists in monitoring the Histology queue for various tasks that needed to be performed • Wrote and reviewed standard operating procedures and provided input • Designed and implemented new processes resulting in better department accountability and organization • Participated in additional projects while also maintaining quality and efficient work flow of daily duties • Participated in Quality Assurance activities such as internal audits and inspection preparation • Assisted with automated procedures according to the laboratory's standard operating procedures • Lead the Laboratory Assistant team to coordinate tasks and divide workload



Individual students

• Math Tutor

  • Jan 2011 - Jan 2016

  Basics, algebra, geometry Basics, algebra, geometry



Genentech

• United States
• Biotechnology Research
• 700 & Above Employee

• Research Assistant

  • Jun 2005 - Jun 2006

  Carried out a one year experiment testing peptone versus soy peptone media and product production Proficient in batching and inoculation of shake flasks Sampled shake flasks for cell counts and analysis Obtained and submitted samples for various assays Collected and recorded experiment data Operated computers for process control and data entry Wrote a final paper on experiment procedures, data and results Attended research and development meetings

• Plant Technician

  • Jun 2003 - Jun 2005

  Was responsible for daily operations in the Process Development Cell Culture Pilot Plant Carried out Process Development experiments with bacterial and CHO culture processes Proficient in cleaning, sterilization, batching, and inoculation of bioreactors Performed cell counts (manually and with Vi-cell) Operated harvest equipment Was able to troubleshoot process and equipment Collected and recorded experiment data Operated computers for process control and data… Show more Was responsible for daily operations in the Process Development Cell Culture Pilot Plant Carried out Process Development experiments with bacterial and CHO culture processes Proficient in cleaning, sterilization, batching, and inoculation of bioreactors Performed cell counts (manually and with Vi-cell) Operated harvest equipment Was able to troubleshoot process and equipment Collected and recorded experiment data Operated computers for process control and data entry Partnered with other shift personnel, and staff to carry out complex experiments for the development, characterization and validation of products and technologies Assisted in inventorying and organizing stockroom