Development Manager/Program Liaison

• Jan 2019 - Present

HR Generalist

• Aug 2017 - Feb 2018

• Partnered with management to develop recruiting strategy to fill over 1500 seasonal call center and warehouse positions.• Provided recruitment and hiring data to management; managed the requisition process utilizing ADP family of HR systems.• Assisted with advertising; created and monitored job postings; managed on-site and off-site recruiting events.• Managed, developed and mentored the Employment Center seasonal staff consisting of recruiters and support members.• Conducted orientations and SQF training for new hires; created recruiting and training materials; handled employee relations.

Recruiter

• Jul 2015 - Jul 2017

• Sourced, qualified and recruited for clients’ positions including Recruiters, Sales Reps, Business Development Managers.• Utilized latest in recruiting trends including LinkedIn Recruiter and referrals to seek active and passive candidates.• Screened and presented candidates to Director of Recruiting Services, scheduled interviews, maintained relationships. • Sourced, qualified and recruited for clients’ positions including Recruiters, Sales Reps, Business Development Managers.• Utilized latest in recruiting trends including LinkedIn Recruiter and referrals to seek active and passive candidates.• Screened and presented candidates to Director of Recruiting Services, scheduled interviews, maintained relationships.

Contract Recruiter

• Mar 2013 - Jul 2013

• Sourced, qualified and recruited candidates for positions in two call centers using the UltiPro Applicant Tracking System.• Assessed candidate data, conducted phone screens, scheduled pre-employment assessments/interviews with qualified candidates.• Accurately and proficiently entered candidate data into various systems. • Sourced, qualified and recruited candidates for positions in two call centers using the UltiPro Applicant Tracking System.• Assessed candidate data, conducted phone screens, scheduled pre-employment assessments/interviews with qualified candidates.• Accurately and proficiently entered candidate data into various systems.

HR Representative

• Aug 2001 - Aug 2004

• Recruited and filled multiple positions utilizing resources including websites, career fairs and employment organizations.• Developed a highly effective college recruiting plan for the Columbus office and coordinated recruiting functions.• Established and maintained relationships with college campuses, recruiters, Ohio Society of CPAs, and potential candidates.• Independently completed full cycle recruiting including sourcing, screening, scheduling and conducting interviews, extending offers, gaining acceptance, and completing reference and background checks.• Coached and counseled employees on workplace issues, such as conflict resolution, harassment and work/life balance.• Conducted orientations and responsible for on-boarding of new employees, handled benefits and payroll related matters, tracked CPA certifications, assisted with developing job descriptions, and responsible for off-boarding of employees.• Oversaw benefits open enrollment, as well as annual and semi-annual review processes.• Planned and coordinated employee social functions, fundraisers, and firm sponsored charities.• Supervised the client engagement scheduling process for accountants which included collecting budgets, updating schedules, and creating and distributing reports.

HR Generalist

• Aug 1999 - Jul 2001

• Sourced, qualified, interviewed and recruited for a 300+ employee national call center while enhancing the interview process.• Designed the applicant tracking database to generate accurate reports and evaluate hiring trends.• Assisted staff with benefits, payroll, and employee relations concerns; enforced policies and procedures.• Expanded responsibilities of the position, as part of corporate restructuring, to the entire Northern Division of 1000 employees.• Counseled employees and managers, conducted orientations, and responsible for off-boarding of employees. • Trained staff in preventing sexual harassment, improving customer retention, and new salary administration plan.• Developed job descriptions, and created and managed internal job postings.• Completed new hire surveys monthly and communicated trends and issues to management.

Recruiter/Trainer

• Apr 1996 - Aug 1999

• Sourced, qualified, interviewed and recruited candidates for positions in three call centers using behavioral-based interviewing.• Conducted orientations and training classes for new employees; responsible for on-boarding of new employees.• Developed training modules to train current associates on system upgrades and new programs.• Monitored employee performance and coached call center associates on a regular basis; answered inbound calls as needed.• Functioned as the liaison between the employees and the benefits and payroll departments.