Rhea Gunaga

Senior Supervisor - Marketing, Communications & Management at SOIA & KYO
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA

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Credentials

  • Digital Marketing Roadmap Development
    Trailhead
    Jun, 2021
    - Nov, 2024
  • Marketing Automation Strategies
    Trailhead
    Jun, 2021
    - Nov, 2024
  • Marketing Cloud Basics
    Trailhead
    Jun, 2021
    - Nov, 2024
  • Sales Cloud Basics
    Trailhead
    Jun, 2021
    - Nov, 2024
  • Service Cloud Basics
    Trailhead
    Jun, 2021
    - Nov, 2024
  • Advanced Customer Journeys
    Trailhead by Salesforce
    May, 2021
    - Nov, 2024
  • Audience Segmentation
    Trailhead by Salesforce
    May, 2021
    - Nov, 2024
  • Consumer Interaction Management
    Trailhead by Salesforce
    May, 2021
    - Nov, 2024
  • Customer Journey Basics
    Trailhead by Salesforce
    May, 2021
    - Nov, 2024
  • Demo Delivery Essentials
    Trailhead by Salesforce
    May, 2021
    - Nov, 2024
  • Demo Storytelling
    Trailhead by Salesforce
    May, 2021
    - Nov, 2024
  • Journey Builder Basics
    Trailhead by Salesforce
    May, 2021
    - Nov, 2024
  • Trailhead Basics
    Trailhead by Salesforce
    May, 2021
    - Nov, 2024
  • Inbound Sales
    HubSpot Academy
    Jul, 2021
    - Nov, 2024
  • Sales Territory and Forecasting
    Trailhead
  • Salesforce Customer Services Strategies
    Trailhead

Experience

    • Canada
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Senior Supervisor - Marketing, Communications & Management
      • Mar 2022 - Present

      Demonstrates strong project management and organizational skills, consistently exceeding annual sales targets by 23% and showcasing exceptional sales management abilities. Exhibits independent thinking and sound judgment in fast-paced environments, effectively handling crises and reputation management. Leads a team of 10 sales representatives, achieving an impressive 30% increase in overall sales performance. Demonstrates strong project management and organizational skills, consistently exceeding annual sales targets by 23% and showcasing exceptional sales management abilities. Exhibits independent thinking and sound judgment in fast-paced environments, effectively handling crises and reputation management. Leads a team of 10 sales representatives, achieving an impressive 30% increase in overall sales performance.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Specialist
      • Jan 2022 - May 2022

      Lead generation increase, enhancing customer engagement, online visibility, and brand reputation. Executed revenue-boosting sales strategies with solid planning and execution. Launched a new collection, expanding portfolio and market presence, showcasing teamwork and project management. Positive, collaborative, detail-oriented, embrace a growth mindset. Streamlined marketing and sales for enhanced efficiency. Led crisis management, mitigating damage during a product recall. Lead generation increase, enhancing customer engagement, online visibility, and brand reputation. Executed revenue-boosting sales strategies with solid planning and execution. Launched a new collection, expanding portfolio and market presence, showcasing teamwork and project management. Positive, collaborative, detail-oriented, embrace a growth mindset. Streamlined marketing and sales for enhanced efficiency. Led crisis management, mitigating damage during a product recall.

    • Advertising Services
    • 1 - 100 Employee
    • Account & Social Media Manager (Marketing & Advertising)
      • Jan 2019 - Apr 2021

      Experienced communications and marketing pro in B2B, B2Cand PR. Expertise in driving growth through corporate marketing strategies. Managed 46 key clients, delivering successful campaigns. Utilized social media for brand visibility and customer engagement. Achieved a 30% lead increase and 25% customer conversion growth. Well-versed in B2B/B2C trends and innovations. Experienced communications and marketing pro in B2B, B2Cand PR. Expertise in driving growth through corporate marketing strategies. Managed 46 key clients, delivering successful campaigns. Utilized social media for brand visibility and customer engagement. Achieved a 30% lead increase and 25% customer conversion growth. Well-versed in B2B/B2C trends and innovations.

    • Entertainment Providers
    • 200 - 300 Employee
    • Communications, Digital & Marketing Manager (PR & Events)
      • Jan 2017 - Jan 2019

      Executed integrated comms, boosting brand visibility and media coverage. Achieved 20% event attendance growth, and enhanced reputation. Led digital campaigns, raising web traffic by 25%, elevating lead gen. Drove 40% social media engagement growth, and expanded online presence. Elevated revenue via strategic sponsor partnerships, supporting financial growth and collaborating with celebs. Executed integrated comms, boosting brand visibility and media coverage. Achieved 20% event attendance growth, and enhanced reputation. Led digital campaigns, raising web traffic by 25%, elevating lead gen. Drove 40% social media engagement growth, and expanded online presence. Elevated revenue via strategic sponsor partnerships, supporting financial growth and collaborating with celebs.

    • India
    • Advertising Services
    • 100 - 200 Employee
    • Client Servicing & Marketing Specialist
      • Sep 2016 - Dec 2017

      Led data-driven strategies, boosting acquisition and revenue by 20%. Positioned as an industry leader through research and analysis. Achieved a 15% churn reduction and a 10% CLV increase with the retention program. Strong writing, communication, and project management skills. Drove 30% lead conversion growth, fueling overall business expansion. Led data-driven strategies, boosting acquisition and revenue by 20%. Positioned as an industry leader through research and analysis. Achieved a 15% churn reduction and a 10% CLV increase with the retention program. Strong writing, communication, and project management skills. Drove 30% lead conversion growth, fueling overall business expansion.

Education

  • York University
    Associate's degree, Digital Communication and Media/Multimedia
    2022 - 2022
  • Seneca College
    Graduate Certificate Degree, Marketing/Marketing Management, General
    2021 - 2021
  • indira school of communication
    Bachelor of Arts - BA, AD and PR
    2014 - 2017

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