Rich Hallock
Migration Manager at Vertek- Claim this Profile
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Bio
Bill R.
Rich was instrumental in forming and leading a team of 25 people focused on quality assurance for a client's extensive business transformation project. Rich's enthusiasm and leadership style helped enabled this team to successfully conduct assurance services on the client's $150 million investment covering roughly 80% of the business process and affecting nearly 10,000 users.
Cindy Champagne
During the five years I worked at Vertek Corporation Rich Hallock was my Project Manager but more importantly served as my mentor who I continue to secure advice from today. Rich consistently pushed himself, me and fellow team members to be committed, engaged and to work hard to solve obstacles and challenges encountered during a release and course of the day. A seasoned professional, personable and extremely knowledgeable manager cable to extracting the best from his team this is Rich Hallock!
Bill R.
Rich was instrumental in forming and leading a team of 25 people focused on quality assurance for a client's extensive business transformation project. Rich's enthusiasm and leadership style helped enabled this team to successfully conduct assurance services on the client's $150 million investment covering roughly 80% of the business process and affecting nearly 10,000 users.
Cindy Champagne
During the five years I worked at Vertek Corporation Rich Hallock was my Project Manager but more importantly served as my mentor who I continue to secure advice from today. Rich consistently pushed himself, me and fellow team members to be committed, engaged and to work hard to solve obstacles and challenges encountered during a release and course of the day. A seasoned professional, personable and extremely knowledgeable manager cable to extracting the best from his team this is Rich Hallock!
Bill R.
Rich was instrumental in forming and leading a team of 25 people focused on quality assurance for a client's extensive business transformation project. Rich's enthusiasm and leadership style helped enabled this team to successfully conduct assurance services on the client's $150 million investment covering roughly 80% of the business process and affecting nearly 10,000 users.
Cindy Champagne
During the five years I worked at Vertek Corporation Rich Hallock was my Project Manager but more importantly served as my mentor who I continue to secure advice from today. Rich consistently pushed himself, me and fellow team members to be committed, engaged and to work hard to solve obstacles and challenges encountered during a release and course of the day. A seasoned professional, personable and extremely knowledgeable manager cable to extracting the best from his team this is Rich Hallock!
Bill R.
Rich was instrumental in forming and leading a team of 25 people focused on quality assurance for a client's extensive business transformation project. Rich's enthusiasm and leadership style helped enabled this team to successfully conduct assurance services on the client's $150 million investment covering roughly 80% of the business process and affecting nearly 10,000 users.
Cindy Champagne
During the five years I worked at Vertek Corporation Rich Hallock was my Project Manager but more importantly served as my mentor who I continue to secure advice from today. Rich consistently pushed himself, me and fellow team members to be committed, engaged and to work hard to solve obstacles and challenges encountered during a release and course of the day. A seasoned professional, personable and extremely knowledgeable manager cable to extracting the best from his team this is Rich Hallock!
Experience
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Vertek
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Brazil
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Migration Manager
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Nov 2005 - Present
Manage the migration of customers telecom services and billng from 01 Communications to Telepacific Communications. Includes technical data gathering, provisioning order placement in telecom systems, manage to key milestone dates and installation of necessary equipment. Schedule cut over dates and manage jeopardy's to negotiated timelines. Responsible for software testing of enhancements to project database. Manage the migration of customers telecom services and billng from 01 Communications to Telepacific Communications. Includes technical data gathering, provisioning order placement in telecom systems, manage to key milestone dates and installation of necessary equipment. Schedule cut over dates and manage jeopardy's to negotiated timelines. Responsible for software testing of enhancements to project database.
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Caleidoscope Communications
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Public Relations and Communications Services
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1 - 100 Employee
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Customer Service Specialist
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Mar 2005 - Nov 2005
Provision voice and data telecommunication services for businesses across the northeast. Troubleshoot technical issues via phone when possible or forward to the correct Verizon technical team when necessary. Perform bill reviews on customer accounts following installation of new services to ensure accuracy and provide credits when applicable. Solve and correct a variety of billing issues as well as make changes to accounts to institute new Verizon billing attributes. Document processes for new staff members Show less
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Vertek Corporation
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United States
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Telecommunications
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1 - 100 Employee
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Group Leader
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Jul 1998 - Aug 2004
Managed teams of between 10 and 20 telecom professionals on a variety of telecom related consulting projects. Project managed the teams overall deliverables. Duties included creating daily and weekly client reports on project status, metrics and associated issues. Other duties included personnel management, client management, employee evaluations, client visits and presentations, travel budget management, research new technologies, travel to client sites and problem resolution. In addition to the above duties, taught sections on team building in the Management Training class given to prospective managers, courses in several client specific applications to new hires and presentations to the management team on team building and motivation. Attended SQE conferences on software testing management. Show less
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Education
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1998 - 1999
Champlain College
Network Support -
1974 - 1976
State University of New York College of Agriculture and Technology at Morrisville
Associate In Applied Science, Agricultural Science
Community
