Reza Mohammadzadeh
ICT Support Officer at Round Table Apps- Claim this Profile
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French Elementary proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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National WHS general construction induction Training
TCP TrainingDec, 2015- Nov, 2024 -
Membership of the Iranian Mining engineering organization
Iranian Mines and Mining Industries Development and Renovation Organization -
QHSE training and certificate
PetroServices GmbH
Experience
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Round Table Apps
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Australia
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Software Development
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1 - 100 Employee
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ICT Support Officer
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Jan 2017 - Present
Client support and Helpdesk management,Liaising with the company developer and software engineering teams to manage and escalate customer incidents accordingly and allocating jobs through company management system.Administering daily tasks such as system backups, remote diagnostic systems, data entry, dashboards management.Documenting and recording system configurations and website/application testing procedures and project implementation.Perform other ICT roles as per clients instruction.
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PetroServices GmbH
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Oil and Gas
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300 - 400 Employee
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Senior data engineer
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Jun 2013 - May 2015
Remote diagnostic server system and online monitoring via data transmission system (WITS) in Data monitoring team, IT department, NIOC exploration. Designing, installing, testing and maintaining data management systemsEnsure systems are operating efficiently and meet project needsDeveloping data set processes for data modeling, mining and productionIdentifying and assessing technical issue or enquiry and providing appropriate solutionsInstalling and updating disaster recovery procedureResponding to inbound reports and logging calls according to system protocolUndertaking triage on customer issues and providing first level trouble shooting of IT infrastructure including the use of monitoring and remote diagnostic systems.Collaborating with data architects, modelers and IT team members on project goalsExplaining how to best use systems and technology Maintaining and managing backup operation systems on siteDocumenting and recording system and testing proceduresInstalling and downloading appropriate software and company technology to ensure efficient use is maintainedAdministering daily tasks such as system backups, event logs and project implementationSecurely maintaining data and service information and records
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Data engineer
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Apr 2011 - Jun 2013
Regular and frequent maintenance and calibration checks of sensors, gas, and other field equipment.Quality control of geological data set, evaluation and reporting of lithostratigraphy and drilling data and preparing final well report on Offshore oil rigs.Participated in Petro Pars (PPL) operation daily meeting periodical, Tehran, Iran (Client office)
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National Geoscience Database of Iran, Geological Survey of Iran
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Iran
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Information Services
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1 - 100 Employee
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Database Analyst
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Oct 2008 - Aug 2010
Developing the conceptual model of mine exploitation database using UML (Enterprise Architect) and SQL based on GeoDMS (Geo Data Digitize, Materialize and Standardization).
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Technical Consultant
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2007 - 2010
Providing technical supportPerforming trouble-shooting functions Resolving customer issues Conducting training sessions and seminars Reporting on daily responsibilities and tasks Testing products and applications Documenting processes and application instructions Supporting and troubleshooting software issues Attending meetings, sessions and other company events
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Education
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2016 - 2017
University of Technology Sydney
Graduate Certificate, Engineering Management -
2008 - 2010
Islamic Azad University,Science And Research Branch
Master of science, Mining Engineering
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