Experience

Trans Tasman Energy Group

• Australia
• Utilities
• 1 - 100 Employee

• Operations Manager

  • Nov 2017 - Present

• Senior Consultant

  • Dec 2013 - Oct 2017

  • Deliver a range of services to large C&I clients across Australia including electricity and natural gas procurement, energy cost/consumption & emissions reporting, solutions for metering, power factor correction, solar, demand management and budgeting/forecasting• Develop and implement semi-automated processes for tender analysis/offer comparison, reporting, load shape analysis, embedded network billing and bill validation



AGL

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Wholesale Pricing Analyst

  • Jun 2012 - Jul 2013

  • Delivery of Gas, Electricity and Renewables Wholesale Transfer Pricing to AGL’s retail business• Development of bespoke pricing models and reporting templates• Customer load shape and CRM data analysis and reporting• Monthly market reporting on spot volatility, movements in regional system demand and electricity forward contract prices

• Forecast Analyst

  • Sep 2011 - Jun 2012

  • Forecast total workload demand based on historical and seasonal trends, campaigns, utilisation, transaction volumes, average handle times, customer acquisition, functional unit performance and various business driven initiatives• Measure accuracy of forecasts against actual performance, report differences and devise improvements• Identify trends and patterns to improve understanding and forecast accuracy

• Billing Operations Analyst

  • Jan 2008 - Sep 2011

  • Major customer account reconciliations and relationship management• Identify and address anomalies/trends, process gaps and data quality issues • C&I Risks & Issues identification, reporting and management• Sharepoint site development and maintenance• Design and implementation of SAP CRM/ISU system enhancements• SAP CRM/ISU/BW reporting and dashboard development and continuous improvement



JOBS Bangladesh

• Bangladesh
• Business Consulting and Services
• 1 - 100 Employee

• Management Consultant - Sector Development

  • Dec 2005 - Nov 2007

  Job Opportunities and Business Support (JOBS) is a multi-donor funded private sector development organization aimed at increasing the level of entrepreneurship and skilled employment among targeted under-privileged communities in Bangladesh. Donor funded projects: USAID, UNICEF, UNDP, Concern, Save the Children, Family Health International • Financial capacity development of partner NGOs • Cost-sharing contract development with private sector partners • Project costing and quarterly budget review • Micro-finance facilitation and household budget development • Project implementation strategy and M&E development • Quarterly report and media release preparation • Extensive primary & secondary research analysis & presentation Show less



Peace Corps

• United States
• International Affairs
• 700 & Above Employee

• Peace Corps Volunteer

  • Aug 2003 - Nov 2005

  • Bilingual English Education (High School) - classes 9 & 10 (Vocational and SSC) - 350 students! • Community Development Projects - flood relief, arsenic mitigation, vaccine distribution,domicile construction, small business development • Bilingual English Education (High School) - classes 9 & 10 (Vocational and SSC) - 350 students! • Community Development Projects - flood relief, arsenic mitigation, vaccine distribution,domicile construction, small business development