Experience

CustomerHD

• United States
• Consumer Services
• 1 - 100 Employee

• Technical Video Support Agent

  • Apr 2022 - Present

  Supplying answers to clients by researching answers and providing clients with instructional guidance Retrieving and completing tickets by way of email, chats, social media, and texts Knowledge on software: Kustomer, Online Database, and Slack Supplying answers to clients by researching answers and providing clients with instructional guidance Retrieving and completing tickets by way of email, chats, social media, and texts Knowledge on software: Kustomer, Online Database, and Slack



Climb Hire

• United States
• Professional Training and Coaching
• 100 - 200 Employee

• Financial Services Associate Trainee

  • Feb 2022 - Sep 2022

  Actively collaborating with peer cohort members on learning the foundations of securities in the pursuit of passing the Securities Industry Essentials Exam. Performing well in a rigorous 30 week training course to pass the Securities Training Course exam. Effectively creating strategies on how to achieve goals individually and collaboratively. Actively collaborating with peer cohort members on learning the foundations of securities in the pursuit of passing the Securities Industry Essentials Exam. Performing well in a rigorous 30 week training course to pass the Securities Training Course exam. Effectively creating strategies on how to achieve goals individually and collaboratively.



GreenLights Mgmt.

• United States
• Advertising Services

• Account Manager

  • Aug 2021 - Oct 2021

  Experience with B2B and Face to Face engagement when it comes to sales.Learned how to effectively run territory management.

• Brand Marketing Representative

  • Jul 2021 - Oct 2021



Amazon Logistics

• United States
• 700 & Above Employee

• Fulfillment Associate

  • Sep 2020 - Jul 2021

  Warehouse work: Scan items from lanes to their respective spots on a pallet and use pallet jacks and load pallets into a truck Help out in other departments as far as scan small items, move pallets around, and move go-carts from one location to another Supervised a set team to accomplish various tasks Warehouse work: Scan items from lanes to their respective spots on a pallet and use pallet jacks and load pallets into a truck Help out in other departments as far as scan small items, move pallets around, and move go-carts from one location to another Supervised a set team to accomplish various tasks



Primerica

• United States
• Financial Services
• 700 & Above Employee

• Life Insurance Trainee

  • Dec 2020 - May 2021

  I joined Primerica to learn how to run my own business while studying to get my license to become a life insurance agent. I learned how to manage my own team, public speaking, time management, and conduct myself in a professional manner while doing so. I joined Primerica to learn how to run my own business while studying to get my license to become a life insurance agent. I learned how to manage my own team, public speaking, time management, and conduct myself in a professional manner while doing so.



Food Lion

• United States
• Retail
• 700 & Above Employee

• Customer Service Lead/Office Assistant

  • Jun 2020 - Sep 2020

  Managed over 30 associates and learned to be an efficient manager. Learned how to be more flexible, self-sufficient, rely on my critical thinking skills, and problem solving. Managed over 30 associates and learned to be an efficient manager. Learned how to be more flexible, self-sufficient, rely on my critical thinking skills, and problem solving.



Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Customer Service Representative

  • Feb 2019 - May 2020

  Processed inbound and outbound technical support calls. Provided answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Established remote desktop connection for user support/training to install and update applications. Processed inbound and outbound technical support calls. Provided answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Established remote desktop connection for user support/training to install and update applications.