Experience

Cognitiva Chile

• Business Development Manager Colombia

  • Feb 2020 - Present

  Colombia Desarrollo del plan comercial y seguimiento al presupuesto de ventas. Desarrollo de nuevos productos/servicios o adaptaciones de productos actuales. Búsqueda activa de nuevas oportunidades comerciales a través de nuevos canales. Generación de nuevos canales de distribución y alianzas con terceros. Prospección de clientes.



Vozy

• United States
• Software Development
• 1 - 100 Employee

• Account Management Director

  • Jun 2019 - Feb 2020

  Bogotá D.C. Area, Colombia Customer success management with Vozy solutions, including performance management and business case achievement. Planning of the account that includes the roadmap for the business case, the adoption of the product and the penetration of the account. Develop customer relationships. Execute and support the development of business and project delivery. Identify, forecast and proactively promote closing opportunities to increase and expand products in assigned accounts.



Cognitiva IBM Watson Strategic Partner

• Cognitive Solutions Consultant

  • Mar 2017 - Jan 2019

  Andean Region Solving complex business challenges through Artificial Intelligence, translating business opportunities and industry challenges into Cognitive Transformation Solutions. Conducting workshops to discover Cognitive Transformation opportunities. Proposing cost and benefits which guarantees the return of investment in capital. Designing Cognitive roadmaps based on challenges, opportunities and customers necessities. Ensure the implementation of Cognitive Solutions based on Project… Show more Solving complex business challenges through Artificial Intelligence, translating business opportunities and industry challenges into Cognitive Transformation Solutions. Conducting workshops to discover Cognitive Transformation opportunities. Proposing cost and benefits which guarantees the return of investment in capital. Designing Cognitive roadmaps based on challenges, opportunities and customers necessities. Ensure the implementation of Cognitive Solutions based on Project Management and Consulting approach. Show less



AIG

• Egypt
• Oil and Gas
• 1 - 100 Employee

• Transformation Services – Project Manager – Latin America & Caribbean

  • Jun 2014 - Jun 2016

  Bogota •Facilitate project execution following AIG Project life cycle methodology (* 7 phases, 6 gates), using the corresponding tools at each stage and maintaining constant communication with stakeholders. *Phases: Concept, Feasibility, Design, Execution, Implementation, Closure and Benefits Realization. •Responsible for presenting the Management Team business cases in order to obtain funding, including business requirement documentation, cost and benefit analysis, risks and benefits… Show more •Facilitate project execution following AIG Project life cycle methodology (* 7 phases, 6 gates), using the corresponding tools at each stage and maintaining constant communication with stakeholders. *Phases: Concept, Feasibility, Design, Execution, Implementation, Closure and Benefits Realization. •Responsible for presenting the Management Team business cases in order to obtain funding, including business requirement documentation, cost and benefit analysis, risks and benefits documentation, governance and communication plans. •Currently fully assigned to GCC – Global Contact Center Program, responsible for the implementation of CRM system based on Salesforce platform, NICE (screen recording system), Workforce Management and Performance Management system. Show less



NSN - Nokia Solutions and Networks

• Human Resources and SAP Specialist - America

  • Mar 2011 - Jun 2014

  Bogota Human Resources and SAP Specialist - America •Project Coordination and Processes Standardization during the merge of Latin America & North America. •SAP Coordinator and Key User for Human Resource related tools in the America`s Region: My HR Portal and Workforce management system. •Ensure compliance of Nokia Solutions and Networks Human Resources Policies. •Improve Data Quality based on Global Key Performance Indicators. •Support internal and externals audits based on SOX… Show more Human Resources and SAP Specialist - America •Project Coordination and Processes Standardization during the merge of Latin America & North America. •SAP Coordinator and Key User for Human Resource related tools in the America`s Region: My HR Portal and Workforce management system. •Ensure compliance of Nokia Solutions and Networks Human Resources Policies. •Improve Data Quality based on Global Key Performance Indicators. •Support internal and externals audits based on SOX Controls. Human Resources and SAP Specialist – Europe •Lead a project in Budapest – Hungary, June 2013 – October 2013, STIT – Short Term International Transfer. •Sharing Best Practices and Knowledge Transfer between the European and America regions. •Analyze and Improvement processes to reduce handling time in operations. Show less



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Senior Business Controller – Austral Andean Region

  • Dec 2006 - Mar 2011

  Bogota Siemens December 2006 – March 2011 Senior Business Analyst – Austral Andean Region •Interface between Central Functions and Business Units for Financial and Controlling activities, service level agreements development and cost distribution. •Planned and monitored budget execution, deviations and overheads, forecast development, cost reduction measures, analysis, development and implementation. •Development, implementation and… Show more Siemens December 2006 – March 2011 Senior Business Analyst – Austral Andean Region •Interface between Central Functions and Business Units for Financial and Controlling activities, service level agreements development and cost distribution. •Planned and monitored budget execution, deviations and overheads, forecast development, cost reduction measures, analysis, development and implementation. •Development, implementation and billing of Service Level Agreements with associated companies. •Financial reporting to specific deadlines and needs. Internal Reporting. Training Professional - Business Analyst Junior 2007 – 2008 •Designed and executed new reward policy for “3i Program” (Innovation, Initiatives, Ideas), focused on implementation of ideas proposed by employees and reward benefits. •Centralized, tracked and followed up saving measures for Andean Region. Student Internship 2006 - 2007 •Development and implementation of “Demand Management Project” in Andean Region, focused on cost reduction and processes optimization. •Centralized administrative functions and developed cost reduction strategies. •Development of Internal Campaign “Siemens Verde” together with Real State and Corporate Communications. Show less