Experience

Bank of Commerce

• Financial Services
• 1 - 100 Employee

• Branch Operations Officer

  • May 2011 - Present

   Manages the day to day operations of the assigned branch.  Over all in charge in the operational aspect through review and approval of branch transactions.  Coordinates with branch operations office for matters concerning operations requiring approval of higher management.  Together with the branch head, plans and reviews branch performance vis a vis volume target and audit rating to ensure branch objectives are met.  Conducts regular meeting with the branch personnel for any updates and concerns on both marketing and operations.  Performs other function as maybe assigned by the Branch Operations Division Head. Show less



Chinatrust Commercial Bank

• Banking
• 1 - 100 Employee

• Quality Assurance Officer

  • Nov 2008 - May 2011

   Responsible for pre- audit review of branches under the Cluster Area to ensure full compliance to the bank’s existing policies and procedures.  Conduct review of policies and procedures and recommend amendments to those that are no longer relevant and effective.  Facilitate in house training for officers and staff of all branches as a part of the continuing learning process for all branch banking operations personnel.  Attend top team monthly meeting and discuss status of projects handled and review of performance vis avis plans and goals.  Conducts interview of applicants for staff and officer position on identified vacant position in branch banking operations.  Conducts special projects/investigation as maybe assigned by the Group Head from time to time. Show less



EASTWEST BANKING CORPORATION

• Banking
• 700 & Above Employee

• QUALITY ASSURANCE OFFICER

  • Mar 2003 - Oct 2008

   Performs pre-audit activities in assigned branches to ensure that standard minimum internal controls for banks are strictly followed and complied.  Exceptions noted are discussed with the officers of the concerned branch. Recommendations are provided and ensure that actions are taken to resolve the exceptions noted.  Conducts compliance review in the implementation of policies and procedures in the branch and suggests/recommends amendment/revision to existing policies and procedures as a results of the review made to improve operational efficiency, achieve performance quality and to minimize/eliminate fraud or irregular activities.  Acts as revalida panelist for candidates in officership development program of the bank and conducts training on fundamentals of banking operations for newly hired officers and staff in coordination with training department.  Performs other duties and responsibilities that maybe assigned by the Division Head from time to time. Show less



Asiatrust Bank

• Senior Internal Auditor / Deputy Compliance Officer

  • Aug 1990 - Feb 2003

   Assists the Chief Compliance Officer in the implementation of Compliance Program of the bank through : • Periodic Testing of Compliance • Review Internal Audit and BSP Audit Exception • Monitor compliance on recommendations of Internal/BSP Audit  Initiates Open Communication process within the Bank on Compliance matter through: • Meetings with Department Heads • Distribution of Manuals / Regulatory Issuances  Handles investigation of fraud cases and other irregularities committed by the bank’s employees and clients. Reports are submitted timely to senior management for immediate resolution and final disposition.  Performs regular audit of Branches based on schedules and budgeted mandays to determine performance of the branch subject of audit. Audits were conducted based on the prescribed audit program and the bank's standard policies and procedures. Noted exceptions are validated and substantiated with timely recommendations  Conducts regular business audit reviews of Head Office’s Business and Support Groups to determine performance quality of these areas through established audit program guidelines, standard policies and control procedures and other external regulatory procedures.  Exceptions are identified by citing violations of the bank's specific internal policies and other government regulatory requirements. Measures are recommended to improve operating controls, performance quality and to minimize or prevent fraud and irregular transactions.  Conducts audit closing conference to clarify unresolved issues after which audit reports are prepared and issued. Perform other special audit assignment as maybe assigned by the Group Head. Show less