Independent Oracle Cloud Consultant

• Sep 2018 - Present

Manager

• Oct 2017 - Sep 2018

• Conducted monthly team meetings, quarterly performance reviews, and assisted in onboarding new employees• Supported sales and contracts team with scoping and high-level requirements discussions• Updated baseline scoping, configuration, and process documentation• Performed fit-gap analysis of business process and mapped to Cloud capability• Conducted testing events to validate and update configuration to match requirements• Managed and coached team members in the implementation of the Cloud Talent Management module. Show less

Senior Consultant

• May 2014 - Oct 2017

• Performed fit-gap analysis of business process and map to Cloud capability• Conducted testing events to validate and update configuration to match requirements• Worked with Oracle Development to communicate customer needs, application design improvement considerations, and receive the latest updates in the Cloud Talent Management module.• Provided cross-training to consultants from other teams in Talent Management module

Staff Consultant

• Apr 2012 - Apr 2014

• Presented in live Oracle webinar reviewing Cloud Talent Management • Achieved Oracle cloud talent management certification• Created library of video and document training for Talent Management module• Created baseline documentation and scripts• Performed fit-gap analysis of business process and map to Cloud capability• Conducted testing events to validate and update configuration to match requirements

Website Producer

• Jan 2005 - Apr 2012

Created a self-service marketing solution for Real Estate Agents to create open house flyers using advanced PDF technology. Specific achievements include: • Boosted sales by 15% and lowered refund rate by 35% by creating customer-centric video training • Setup ticket-based customer-management system to streamline support emails • Optimized site and initiated search engine marketing campaign to achieve first page ranking in Google on top six keywords and #1 ranking for top keyword phrase • Created new product up-sell page increasing monthly revenue by 18% Show less

Website Producer

• Jan 2000 - Apr 2012

Lead a freelance web development company servicing small businesses in the greater Los Angeles area. Specific achievements include: • Collaborated with independent contractors to complete over 40 projects in web design, web application development, marketing, audio/video production, data entry, and administrative assistance. • Wrote project requirement documents, selected contractors, provided feedback until completion. Lead a freelance web development company servicing small businesses in the greater Los Angeles area. Specific achievements include: • Collaborated with independent contractors to complete over 40 projects in web design, web application development, marketing, audio/video production, data entry, and administrative assistance. • Wrote project requirement documents, selected contractors, provided feedback until completion.

Web Application Designer

• Feb 2006 - Feb 2009

Interactive BreadCrumbs was created by Reuben Fine and Rey Marques during their final semester as entrepreneur students at Cal State University, Fullerton. During their group research projects, they became extremely frustrated at the inefficiency and redundancy of gathering online research and decided to attempt to solve the problem by creating iBreadCrumbs. iBreadCrumbs is "A Social Network for Researchers to Share Recorded URLs, Track Websites, Review Notes Online, and Encourage Online Collaborative Research." iBreadCrumbs is built using a propriety PHP-based web application in combination with browser based add-on (FireFox) or desktop application (Adobe Air). In essence, it's a social network combined with a toolbar which tracks url history. Users can annotate, edit, and send their url history as "breadcrumbs" for other users to view. They created this site in the hopes that students and researchers worldwide will be able to save and share their research with others in a fast and easy way. Specific achievements include: • Created wireframes, use cases, and user flows to develop web application and browser extension • Outsourced programming to develop prototype for 70% less than US-based equivalent • Raised a first round of investment capital to seed project • Identified technical issues through consistent testing, organized small test-groups to improve user interface, and initiated changes based on user-feedback Show less

Support Specialist

• Jan 2000 - Dec 2005

Lead a freelance computer repair business servicing Orange County. Specific achievements include: • Built, sold, and delivered 50+ computers to small business owners • Provided on-site residential and commercial IT support, including servicing and replacing PC components, virus/spyware removal and protection, printer troubleshooting, software backup and recovery, and MS Windows repair and installation Lead a freelance computer repair business servicing Orange County. Specific achievements include: • Built, sold, and delivered 50+ computers to small business owners • Provided on-site residential and commercial IT support, including servicing and replacing PC components, virus/spyware removal and protection, printer troubleshooting, software backup and recovery, and MS Windows repair and installation

Information Technology Consultant

• Jan 2003 - Jan 2005

Consulted with nearly a dozen companies about using technology to improve their businesses. Collaborated with other individuals to provide a thorough report outlining various technological recommendations (such as online marketing techniques, brand management, viral marketing, customer relationship management software, and more). The solutions were presented on-site with team members. Consulted with nearly a dozen companies about using technology to improve their businesses. Collaborated with other individuals to provide a thorough report outlining various technological recommendations (such as online marketing techniques, brand management, viral marketing, customer relationship management software, and more). The solutions were presented on-site with team members.