Experience

Galaxy Macau

• Macao
• Hospitality
• 700 & Above Employee

• Guest Service Bell Agent

  • Aug 2023 - Present

   Escorts incoming hotel guests in a courteous and pleasant manner.  Assists in registering arriving guests and assign rooms  Provides room orientation  Assist guests with luggage and packages to their room or loading area  Offer information about the hotel's available services and facilities, points of interest and entertainment attractions, making reservations as needed.  Maintains short-term baggage storage.  Escorts incoming hotel guests in a courteous and pleasant manner.  Assists in registering arriving guests and assign rooms  Provides room orientation  Assist guests with luggage and packages to their room or loading area  Offer information about the hotel's available services and facilities, points of interest and entertainment attractions, making reservations as needed.  Maintains short-term baggage storage.



Oceana International Pty Ltd (Australian-based Company)

• Sydney, New South Wales, Australia

• Customer Service Dispatch Coordinator (Virtual Assistant WFH)

  • Feb 2022 - Present

  Coordinates and manages the data entry, shipping and dispatch of the products from the Australia-based warehouse to any part of Australia shops. Attends customer inquiries and provides tracking updates. Coordinates and manages the data entry, shipping and dispatch of the products from the Australia-based warehouse to any part of Australia shops. Attends customer inquiries and provides tracking updates.



Happy Snack Hauz

• Pontevedra, Western Visayas, Philippines

• Operations Supervisor Food/Cafe

  • Nov 2020 - Present

  Supervises the operations including food and drinks preparation, product enhancement and packaging, running promotional campaigns and seasonal events; Stocks procurements and sale monitoring. Supervises the operations including food and drinks preparation, product enhancement and packaging, running promotional campaigns and seasonal events; Stocks procurements and sale monitoring.



Studio City Macau

• Hospitality
• 200 - 300 Employee

• Guest Sevices Supervisor - Bell

  • Jan 2016 - Oct 2020



Resorts World Sentosa

• Hospitality
• 700 & Above Employee

• Concierge Supervisor

  • Oct 2014 - Oct 2015



FragranceHotel Management Pte Ltd

• Singapore

• Guest Relations Executive - Front Desk

  • Jan 2013 - Sep 2014



Mandarin Oriental Hotel Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Guest Services Executive - Senior Concierge

  • May 2012 - Dec 2012



Mandarin Oriental Hotel Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Guest Services Executive - Concierge

  • May 2010 - Dec 2010



Fragrance Hotel Management Pte Ltd

• Sinagapore

• Front Desk Officer

  • Apr 2008 - Apr 2010