Reut Halevy
Project Manager at Abraham Sinai at Abraham- Claim this Profile
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Bio
Yaron Burgin
Reut is a highly motivated person. that will do everything to reach her targets and tasks, Reut worked with me for several years and was a lovable team member, aiming to learn more all the time and gain more responsibility. She is a creative & intelligent worker which will be an asset for any company.
Yaron Burgin
Reut is a highly motivated person. that will do everything to reach her targets and tasks, Reut worked with me for several years and was a lovable team member, aiming to learn more all the time and gain more responsibility. She is a creative & intelligent worker which will be an asset for any company.
Yaron Burgin
Reut is a highly motivated person. that will do everything to reach her targets and tasks, Reut worked with me for several years and was a lovable team member, aiming to learn more all the time and gain more responsibility. She is a creative & intelligent worker which will be an asset for any company.
Yaron Burgin
Reut is a highly motivated person. that will do everything to reach her targets and tasks, Reut worked with me for several years and was a lovable team member, aiming to learn more all the time and gain more responsibility. She is a creative & intelligent worker which will be an asset for any company.
Experience
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Abraham
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Israel
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Travel Arrangements
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1 - 100 Employee
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Project Manager at Abraham Sinai
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Apr 2022 - Present
- Collaborating in the growth and expansion of the chain to a new location as the lead in all client facing aspects. - Defining and implementing the CRM integration to establish workflows tailored to the location’s needs. - Establishing both the Customer Success & Reservations departments from initiation to full operation. - Coordinating with all internal departments to shape a delightful guest experience for all customers. - Collaborating in the growth and expansion of the chain to a new location as the lead in all client facing aspects. - Defining and implementing the CRM integration to establish workflows tailored to the location’s needs. - Establishing both the Customer Success & Reservations departments from initiation to full operation. - Coordinating with all internal departments to shape a delightful guest experience for all customers.
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Duve
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Israel
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Hospitality
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1 - 100 Employee
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Customer Success Manager
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2021 - 2021
- Point of contact for clients (local & international hotels) - troubleshooting and optimizing hotel management systems. - Onboarding, implementing, and integrating the platform for new clients. - Discovering bugs & tech issues and working alongside R&D to search for workarounds. Gathering client feedback, and suggesting new features. - Close work with developers, UX/UI, marketing, and management. - Daily use of Intercom, Asana, ClickUp, Salesforce, and Duve platform. - Point of contact for clients (local & international hotels) - troubleshooting and optimizing hotel management systems. - Onboarding, implementing, and integrating the platform for new clients. - Discovering bugs & tech issues and working alongside R&D to search for workarounds. Gathering client feedback, and suggesting new features. - Close work with developers, UX/UI, marketing, and management. - Daily use of Intercom, Asana, ClickUp, Salesforce, and Duve platform.
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Abraham
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Israel
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Travel Arrangements
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1 - 100 Employee
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General Manager at Fauzi Azar Hostel, Nazareth
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2019 - 2020
- Overseeing all hostel operations (reception, food & beverage, activities, events, tours, procurement, housekeeping, maintenance) and directing a staff of 15 workers.- Producing and monitoring a yearly budget to meet company goals by maximizing revenue and lowering costs.- Recruiting, training, and directing staff to achieve a high level of customer service in alignment with the chain's standards. - Responsible for completing thorough hostel renovations to enhance the hospitality experience. - Planning and implementing strategic KPIs to meet sales and marketing goals.- Expanding the hostel go-to-market strategy by initiating new activities, festivals, exhibits, etc. - Redefining goals and adjusting operations due to Covid-19 restrictions and target market change. Show less
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Executive Assistant to CEO
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2017 - 2019
- Executing all administrative tasks, including maintaining calendars and travel itineraries, planning business development events and partner retreats, welfare activities (holiday parties, presents), etc.- Managing the email system (Google admin) and website domains (GoDaddy) for the entire hostel chain; troubleshooting all issues in these systems.- Coordinating projects across the chain, prioritizing and operating strategic CEO's initiatives.
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Front Desk Associate at Abraham hostel, Jerusalem
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2016 - 2017
- Welcoming guests and visitors, addressing their needs and any unforeseen issues in real-time.- Managing phone, email, and chat communication with guests, overseeing reservation and cash flow.- In charge of partnerships with local businesses like restaurants, bars, and stores.
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Cal (Israel Credit Cards)
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Banking
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300 - 400 Employee
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UX Design Intern
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2016 - 2016
- Conducting user research through interviews and surveys. - Translating user data into sitemaps, user flows, wireframes, and prototypes. - Daily use of Axure, Photoshop, and Hotjat. - Conducting user research through interviews and surveys. - Translating user data into sitemaps, user flows, wireframes, and prototypes. - Daily use of Axure, Photoshop, and Hotjat.
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Graphic Designer
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2008 - 2010
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Education
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2015 - 2016
John Bryce
UX Design -
Jerusalem College
Bachelor of Education - BEd, Design and communication
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