Leasing Specialist

• Jul 2023 - Present

Tracking all phone and walk-in traffic by recording it into the system daily; prepare weekly traffic reports Assist applicants with application process and gather the supporting documentation Maintain marketing materials Manage vacancies by maintaining vacancy report daily, performing all checklist items to prepare vacant unit for move-in Ensuring vacant apartments are ready for move-in by performing minor cleaning of fixtures, floors, windows, etc Promote resident retention through completion of tasks in Resident Retention Plan; Planning, assisting with, and participating incommunity events for the residents Assist Management in establishing, promoting, and maintaining positive relations with the residents and with everyday operations of the property Provide prospects, residents and vendors with assistance in scheduling building tours, maintenance, communicating building procedures and supplying general building information Coordinate, Market and participate in resident outreach and Marketing events Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages and etc Process correspondence with residents, contractors and other third parties for Property Management staff Maintain and update insurance certificate files for all residents Assist in electronic/hard copy filing systems for all residents, invoices, purchase orders, vendors, and other files Contribute toward operational needs by helping to provide phone coverage, administrative support related to maintaining property management operations Perform other duties as assigned Show less

Real Estate Agent

• Apr 2023 - Present

At your service

• Nov 2021 - Aug 2023

The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards. The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.

Care Coordinator

• Jul 2022 - Jul 2023

Manage hospital admissions and discharges census for several Delaware hospitals Schedule patients for follow-up appointments with primary care physicians and specialists after hospital discharge and for routine care, as required Frequent clinical patient phone contact (inbound/outbound) to aid providers in efficient and quality patient care Document patient contact results in electronic health record Utilize internal database system to track and organize workflow for patient contact and record results Utilize electronic health records to evaluate services provided and track information in database Manage monthly insurance rosters to schedule new patient appointments or current patients for preventative services Generate and send population management letters to patients to follow up regarding phone contact results Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards Show less

Realtor

• Mar 2022 - Jun 2023

Sales Associate

• Nov 2019 - Apr 2020

Provide outstanding customer service to walk in customer and customer calling over the phone. On a daily basis demonstrate and sell wireless devices, accessories, and services to incoming customers. Assist customers in making purchases by illustrating, demonstrating, and suggesting products Support with inventory counts and receiving merchandise ensuring accuracy. Activate wireless devices and educate customer on device capabilities. Participate in monthly team meeting to enhance performance. Serve as team player with peers and upper management to achieve organizational goals. Meet monthly sales goals and quotas. Ensure that store operations are providing effective services to incoming customers. Ensure that retail store and work areas are pristine and well organized. Assist with store opening and closing process. Adhere to company’s policies and procedures. Show less

Business Assistant

• May 2016 - Oct 2018

Office Assistant

• May 2013 - Sep 2015

Assigned to the switchboard and answered incoming calls by taking messages, and transferring calls to the respective office. • Inputted all Data Entry. • Scheduled appointments and received and greet customers and visitors providing outmost customer service. • Assisted staff and clients with general information based on their inquiries. • Responsible for daily reports to be typed, formatted, or edited on excel spreadsheets. • Copied, filed and maintained documents in paper form or electronic and recorded accordingly. Show less