Reuben Canada

IT Manager at McFarland Eye Care
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Contact Information
Location
Little Rock, Arkansas, United States, US

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • IT Manager
      • Feb 2022 - Present

    • Director Of Information Technology
      • Jul 2021 - Feb 2022

    • United States
    • Education Management
    • 1 - 100 Employee
    • Senior Director of Information Technology
      • Jul 2018 - Sep 2021

    • Director of Information Technology
      • Sep 2016 - Jul 2018

      ● Manages and coordinates the Technical Support and Website Team activities for the highest quality and most efficient use of resources● Monitors, maintains and documents the EAST technical infrastructure ensuring a safe and secure environment for company files and information● Manages the coordination of technical on-site school visits● Manages all networking related equipment including servers, switches, routers, access points, printers, as well as staff assigned technology and training lab equipment● Manages Internet Service Providers for optimal connectivity and bandwidth● Coordinates or resolves staff technical issues in a timely manner● Manages Google Apps domain including creating and maintaining user accounts, as well as monitoring services and settings to ensure security and accessibility● Manages data integrity to include backup and security● Evaluates emerging technologies with recommendations based on research, technical knowledge, and experience to benefit the organization or its programs● Manages and maintains communication technology to include office phones, staff cell phones, hotspots, devices with data plans, etc● Work closely with Purchasing & Inventory Manager to assist in the procurement process ● Manages the new school specification list and installation process and maintains close communication with designated school contacts, as well as coordinating related staff activities ● Collaborates with the Internet Services Manager on technical needs of the web-based infrastructure to include monitoring services and settings to ensure security, permissions and accessibility of cloud services● Manages company owned technology to include maintenance and provides assistance to the Purchasing & Inventory Manager with annual physical inventory

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Systems Administrator
      • Aug 2014 - Sep 2016

      Respond to incident based requests during business hours and after business hours when on call. Standard administration of infrastructure and office network. Document daily processes and update existing documentation on tasks and processes. Implementation and maintenance of office desktop, laptop, phone and networking systems. Investigate and respond to systems management alerts to maintain uptime and availability for key systems. Provide prompt resolution to incidents and alerts. Patch management, antivirus administration, and software distribution/management. Support end users, developers, and other systems administrators at local remote locations. Management of monitoring systems, backups, and alerting systems.

    • Manager of Technical Support
      • Feb 2011 - Aug 2014

    • Business Analyst/Project Manager
      • Sep 2008 - Feb 2011

Education

  • University of Arkansas at Little Rock
    B.A. Information Science, Computer and Information Sciences and Support Services
    2006 - 2010
  • Arkansas School for Mathematics, Sciences, and the Arts (ASMSA)
    2004 - 2006

Community

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