Chief Operating Officer

• Jan 2022 - Present

GL-Mitglied - CISO - Führung und Optimierung der internen Betriebsprozesse Operations und Managementsysteme (Corporate Services (interne Dienste); Finanzen, HR, Front-Backoffice/Admin, IT-Operations) - Verantwortung der Geschäftsstelle Edulog (Föderationsdienst - Digitale Identität) - Operationelles Risiko- und Qualitätsmanagement - Stakeholder und Lieferanten-Management (Beschaffung) - Weiterentwicklung der digitalen Arbeitsumgebung und Informatik-Infrastruktur - Führung und Coaching der Mitarbeiter & Fachgruppen _____________________ Mandat von Educa: "Educa untersucht technologische Entwicklungen und verbindet diese mit der Qualitätsentwicklung des Bildungsraums Schweiz, d.h. von der obligatorischen Schule, der beruflichen Grundbildung, inklusive der Gymnasien und der Fachmittelschulen. Sie schafft schweizweit Grundlagen für den "Bildungsraum Schweiz" als "agents novateurs". Educa's Aufgabenportfolio: a. Sie fördert die Erschliessung, Aufbereitung und schweizweite Verbreitung von Fachexpertise zur Realisierung des Nutzenpotenzials digitaler Technologien im Bildungsraum Schweiz für Verantwortliche in den Bereichen Bildungspolitik, -verwaltung und -praxis. b. Sie vernetzt sich auf nationaler und internationaler Ebene mit den relevanten Akteuren in Wirtschaft, Forschung und Verwaltung. c. Sie verfolgt zeitnah die Entwicklungen der digitalen Transformation im Bildungsraum Schweiz, bewertet sie im Rahmen der strategischen Ziele von Bund und Kantonen für die systemische Qualitätsentwicklung im Bildungsraum Schweiz und unterstützt die Bil-dungsbehörden bei der Aufbereitung relevanter Herausforderungen. d. Sie fördert den Zugang zu und die Nutzung von digitalen Diensten für das Bildungswesen. Show less

Leiter "Service Center Applications"

• May 2021 - Dec 2021

Accountable for Applications for public administration services of Switzerland in the Domains of - Tax Solutions for Cantons SG, TG, GR - ECM - Content Management (Cantons, Police, Social Insurances etc.) - Community Solutions (ERP for Communities and Cities) - Applications for Access Management and Governmental Institutions Support in the Area of PreSales and Tender Processes Customer Support Management and Consulting Business Continuity and Application Enhancements (BCM) People Management and Development Show less

Head Of Operations

• Jan 2021 - Apr 2021

Company Startup - Strategic and Operations Support, including internal ICT Infrastructure of Swiss Cyber Gate Solutions - Customer and Sales - Vendor Management - Product Management Company Startup - Strategic and Operations Support, including internal ICT Infrastructure of Swiss Cyber Gate Solutions - Customer and Sales - Vendor Management - Product Management

Head of Applications - Technology - Sen. Management

• May 2017 - Dec 2020

Department Head for all Swissgrid Applications (45 Personnel - 4 Teamleads) - comprising "Corporate"- "Grid" - "Market"- Applications, "Integration Services" and "Data Management" supporting and enabling the core Business for the TSO Mandate. (Transmission System Operator - Ensuring the Electrical Power Supply, Distribution and Balance for Switzerland as Critical Infrastructure Provider) #GridApplications - for TSOs: SCADA/EMS (Energy Management Systems) - Network Analysis - Switching - Forecast Scheduling (Suppliers/Consumers) #MarketApplications: Energy Scheduling Management - Energy Trading - Outage Planning - Energy Congestion Planning - Risk Management - Network Modelling - Network safety planning (n-1) - Alignment with European Commissions Entsoe - TSCnet. #CorporateApplications: SAP FI/CO, HCM, Archiving Solutions - SharePoint - CRM - BI - Risk/Audit/Compliance Apps - O365 - SalesForce. #IntegrationServices: Binding Communication Layer (SOA - Service Oriented Architecture) using WSO2 Open Source Technologies. #DataManagement "SCADA/EMS" & "Power System"s (BI-DWHs-Network Model Management Data for Power Systems - Energy Data Management (Billing & Power-Balance purposes) Show less

Senior Manager IT "Platform Services" (PaaS)

• Sep 2014 - Apr 2017

Head of "Platform Services" (PaaS) for Sunrise Internal IT "Windows Server and Client Systems" & associated Applications "Unix Systems" (Redhat Linux; HP-UX; Solaris/Oracle, Telco appliances etc) "Databases" - Oracle & MS SQL Server - Line Management of 18 Engineers and additional external contractors and service suppliers - IT Project Establishment, Setup and Controlling - Financial controlling (budgeting; forecasting) - Business Continuity Design supporting Application availabilty Outsourced Platform Services from "Sunrise ICT" to Huawei - Delivery of IT Platform Services (Database - OS(Win/Unix) - Enduser Computing - Enterprise Applications - Interfacing with main customer Sunrise Application Managers, Project managers, System integrators, and demand management teams to determine and assign appropriate resources to meet project demand and deliverables - Ensuring Service Level Agreements for incident, change, request and capacity management - Developing and maintaining strong operational procedures that are consistent with internal corporate security guidelines - Partnering with Infrastructure architecture team to ensure that configurations and new technology initiatives are in line with published service catalog standards - Conducting appropriately scaled and timed data collection and analysis to support performance measurement bearing in mind the cost overhead of such operations - Ensuring continuous alignment of the services with the business needs Accomplishments - Project closures: - Project Office 2010-2013 Upgrade in corporate environment, including Add-Ins/Macros and Templates - Merge of 3 Subteams into one Domain "Platform Services" - Optimized HW Vendor Service Contract MVS Fujitsu (Savings > 300k CHF p.a.) - MS IE9-IE11 Upgrade Project completion - Alignment of Roles and Responsibilities team-internal and within interfaces towards other Departments - Lead Office 365 Pilot Project to prepare Rollout - Lead the Outsourcing from Sunrise to Huawei Show less

Head Windows Infrastructure

• Feb 2013 - Sep 2014

Banking Software Systems www.avaloq.com Windows System Engineering - Line Management of 6 internal and 3 external System Engineers in the following domains - Development of MS Lync/Conference Messaging Systems - Client (Workplace) Systems Management (Notebooks/Thinclients/Notebooks) - Virtualization platforms (ESX/vmware/VDI) - Citrix Systems - MS SQL Server Databases Financial Controlling Banking Software Systems www.avaloq.com Windows System Engineering - Line Management of 6 internal and 3 external System Engineers in the following domains - Development of MS Lync/Conference Messaging Systems - Client (Workplace) Systems Management (Notebooks/Thinclients/Notebooks) - Virtualization platforms (ESX/vmware/VDI) - Citrix Systems - MS SQL Server Databases Financial Controlling

Head IT Infrastructure & Testing - Application Development Group Insurance

• Oct 2008 - Jan 2013

- Line Management of 10 internal and 4 external Engineers and Business Supporters: Recruitment, Selection, Induction, Coaching, Supervision of 3rd party suppliers of service providers, Account Mgmt, KPI Line Reporting, Escalation Management, Audit and Review preparation and presentations, Review Board presentations. - Customer Care & Support: Application Support for the complete Group Life Insurance and Pension Services of SwissLife’s core application NVS (Neues Vorsorge Standard). Establishing Support channels to optimize efficiency and the application landscape. Ensure the Governance compliance. IT Change Request coordination and Steering Board reporting. Financial Management: Budgeting, Controlling, Investment proposals and Business case calculations for IT Infrastructure matters. (Midrange Servers, Virtualization, Messaging and Database Systems) - IT Project Establishment and Controlling: Infrastructure Project Setup, Contract Support and Technical Service optimizations and new Technology Evaluations. - Setup of Application Testengineering (Testautomation; Regression Testing) using Tosca Testsuite - Microsoft Infrastructure Component Supervision for Group Insurance Business platform (Servers, Sharepoint, Biztalk, SQL Server DBs, Team Foundation SVR, Scom, hyper-v, Forefront Suite, Data Protection Mgr, Exchange, Certificate mgmt) Show less

IT Service Manager - Vice President - Global Infrastructure

• Feb 2005 - Sep 2008

- Service Interface between Business Support and Global IT Service Operations for Business Platform in Life & Health Reinsurance: Creation and establishment of a service point of contact regarding IT Infrastructure, located in Zurich and New York, for a fully integrated reinsurance platform, named BoF (Business Application for Reinsurance – Life and Health area, covering UK and North America Business Regions). Requirement analysis for global operating teams such as: Business Application support, System Architecture, Release Management. - Technical Project Management: Infrastructure Project Coordination to support improvement initiatives such as database single instance, Data Archiving Optimization, Data Growth optimization, Data Cherry Picker, Customer Data scrambler, Data Provisioning Utility. Activity coordination among Unix engineering, Oracle Data Services, Middleware, Powercenter, Networking Engineering, SW Deployment, Documentum. - Operationalization of Business Platform BoF: Establishment of processes and procedures like Capacity improvements, Infrastructure and Deployment Process to reduce system operating cost and personnel effort. Show less

Technical Project Leader

• Jul 2003 - Jan 2005

IT Project Management; Proof of Concepts (Bluewin TV - IPTV); Technical Concepting; Compilation of Testconcepts; Leading engineers; Architecture Design; Reevaluation of Webhosting Platforms; Design and Lead of Accounting Interface Platform; IT Project Management; Proof of Concepts (Bluewin TV - IPTV); Technical Concepting; Compilation of Testconcepts; Leading engineers; Architecture Design; Reevaluation of Webhosting Platforms; Design and Lead of Accounting Interface Platform;

Senior Technology Consultant - ERP

• Jan 1999 - May 2003

Configurable Network Computing Consultant. Design, implementation, configuration and consulting of Configurable Network Computing Systems for J.D.Edwards Software OneWorld. (now Oracle). Instruction of IT staff to maintain and enhance JDE Software. International IT Consulting of ERP Solutions. Configurable Network Computing Consultant. Design, implementation, configuration and consulting of Configurable Network Computing Systems for J.D.Edwards Software OneWorld. (now Oracle). Instruction of IT staff to maintain and enhance JDE Software. International IT Consulting of ERP Solutions.

Support Engineer / Project Leader

• Jan 1992 - Dec 1998

Electronic Apprentice Instructor

• Apr 1986 - Jul 1987