Experience

AIA Digital+

• Malaysia
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Information Technology Project Manager

  • Jan 2022 - Present

   Project is to strategically migrate 80% of total workload from legacy DC to Azure cloud environment to leverage long term TCO, rapid scalability and agility.  Collaborate with customer’s Senior leadership team and other key stakeholders to understand customer insights, business requirements to develop business case focusing on the customer’s business requirement, and then consolidate the details and manage the review and approval with relevant stakeholders from different geographical locations.  Collaborate with sponsor and stakeholders to acknowledge the Statement of work that includes solutioning, scope of work, delivery approach, risk, assumption, dependency, milestone, roles, and completion date.  Liaising with stakeholders including procurement team and vendor on SOW negotiation (draft, review, finalization, approval) with appropriate legal clauses, project financial requirements and obtaining sign off. Legally signed by respective stakeholders and stamping by Tax department. Raising PR and PO to vendors in accordance with defined scope and TPSA and tracking PR and PO via ARIBA.  Managing all regulatory assessment/requirements including legal and compliance framework (insurance) activities and ensure completion on IT security and governance requirements such as BNM Approval.  Managing workshops with solution and execution teams to identify Project Communicate and stakeholder management plan, accordingly, develop an integrated project workplan/ detail implementation plan across all workstreams with effort estimation.  Facilitate cross workstreams interactions to maintain scope, timeline, quality, and regulatory requirements.  Perform implementation benefits/ KPI realization analysis with business stakeholders.  Manage project financial budget (Cost monitor, tagging, reconcile and reclass of unfactored cost, accrual, and budget forecast v/s actual drawdown). Show less



NTT

• Japan
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Information Technology Project Manager

  • Dec 2018 - Jan 2022

   Coordinate internal resources and third parties/vendors for the flawless execution of projects  Ensure that all projects are delivered on-time, within scope and within budget  Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.  Ensure resource availability and allocation.  Develop a detailed project plan to track progress.  Use appropriate verification techniques to manage changes in project scope, schedule, and costs.  Measure project performance using Microsoft Project Management  Report and escalate to management as needed  Manage the relationship with the client and all stakeholders.  Perform risk management to minimize project risks.  Establish and maintain relationships with third parties/vendors.  Create and maintain comprehensive project documentation  Coordinate between business users and vendor, technical support for deployment task  Manage end to end deployment.  Prepare run book and planning before the deployment  Prepare communication task, pre-migration task, actual migration task, Apps Health check, rollback plan, and technical verification plan.  Prepare UAT test script provide UAT walk-through for testers.  Manage the bridge call during deployment and coordinate with all relevant team for any issue fix.  Time to time update executive management and stake holders on deployment status.  Track all issues and resolutions that encounter during deployment.  Manage deployment within the change lead time.  Coordinate UAT test between various business unit and obtained UAT signoff  Provide deployment results to executive management, stakeholders. Show less



Manulife

• Canada
• Insurance
• 700 & Above Employee

• IT Project Manager

  • Jan 2016 - Dec 2018

   Managing multiple projects around IT application development, systems, and data architecture (cross application)  Responsibilities include the coordination and completion of projects on time within budget and within scope  Oversee all aspects of projects, set deadlines, assign responsibilities, and monitor and summarize progress of project.  Ensure that all projects are delivered within scope.  Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility  Develop a detailed project plan to monitor and track progress.  Manage the relationship with the client and all stakeholders.  Perform risk management to minimize project risks.  Create and maintain comprehensive project documentation (BRD, Test Plan, Migration plan, budget plan, technical plan, resourcing plan, project end to end timeline planning).  Track project performance, specifically to analyze the successful completion of short and long-term goals via Jira and project management tool.  Develop spreadsheets, diagrams, and process maps to document needs.  Support preparation for decisions on the strategy to serve customers in cooperation with the IT organization's steering group and helps to develop the service provider's offerings and capabilities.  Anticipating issues and acting proactively to address potential issues.  Maintain visibility on day-to-day activities with project teams and ensuring sufficient facetime with key executive stakeholders.  Coordinate between business users and vendor, technical support for deployment task  Manage end to end deployment.  Prepare run book and planning before the deployment  Prepare communication task, pre-migration task, actual migration task, Apps Health check, rollback plan, technical verification plan.  Prepare UAT test script provide UAT walk-through for testers.  Manage the bridge call during deployment and coordinate with all relevant team. Show less



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Project Manager (ITSM)

  • Jun 2005 - May 2015

  ➢ Create project plans, establish timelines, and build budgets and keep the record updated in JIRA. ➢ Report on progress and provide regular updates to upper management. ➢ Work with other departments to ensure that project objectives are achieved within established timeframes. ➢ Coordinate team resources, direct team members, and distribute responsibilities. ➢ Conduct project/phase kick-off meetings to communicate individual roles and project expectations and ensure that all project team members have the tools and training required to perform effectively. ➢ Schedule and coordinate video conferences, speaking engagements, programs, and meetings ➢ Monitor projects on an ongoing basis, evaluating progress and quality, managing issue resolution process, and taking corrective action as necessary. ➢ Ensure the quality of all documents and data to assure the projects integrity. ➢ Work with the Project Manager to report analyzed data and communicate results. ➢ Work with the Resource Manager to implement resource strategy for specific organization and to implement sourcing schedule to ensure workforce coverage. ➢ Optimize utilization of talent through specific development and mobility programs. ➢ Formatting and displaying statistical tables and charts for reports specific to the project requirements. ➢ Manage projects from design and development to production. ➢ Collect technical requirements for application installation from customer. ➢ Ensure central repository storage and accuracy of client documentation by maintaining project artifacts. ➢ Develop and manage project documents and disseminate meeting minutes. ➢ Coordinate appointments, prepare reports, maintain client tracking database. ➢ Review all final reports for formatting and accuracy. ➢ Update and maintain project milestones and action items in Excel. ➢ Manage the project estimating activity for all the phases. Show less



CSC

• United States
• Information Technology & Services
• 700 & Above Employee

• Customer Service

  • 2011 - 2013