Experience

Reliance Jio

• Mobile Computing Software Products
• 100 - 200 Employee

• General Manager

  • Mar 2019 - Present

  Welcome to my LinkedIn profile! I am a dedicated and results-driven Process Management Owner with a passion for optimizing operational processes to drive efficiency and enhance organizational performance. With 15+ years of experience in process management and continuous improvement, I possess a strong track record of successfully implementing process enhancements across diverse industries. In my role as a Process Management Owner, I specialize in analyzing existing processes, identifying areas for improvement, and implementing changes to streamline operations. I have a proven ability to conduct thorough process evaluations, gather and analyze data, and develop innovative solutions that drive measurable results. My expertise lies in process design, optimization, and change management. I am skilled in mapping out process flows, defining roles and responsibilities, and establishing performance metrics to ensure the successful implementation of new processes. I am a firm believer in the power of continuous improvement. I strive to foster a culture of innovation and collaboration, encouraging feedback, and implementing best practices to continuously enhance processes. I am adept at facilitating process improvement workshops, conducting root cause analysis, and driving initiatives that optimize operational efficiency. Moreover, I possess strong communication and collaboration skills, enabling me to effectively work with cross-functional teams and stakeholders at all levels of the organization. I am committed to building strong relationships, fostering effective communication channels, and ensuring seamless integration of processes across departments. If you are seeking a Process Management Owner who can drive operational excellence, optimize processes, automation and deliver tangible business outcomes, let's connect and explore how I can contribute to your organization's success. Thank you for visiting my profile, and I look forward to connecting with you! Show less



Tata Tele Business Services

• India
• Telecommunications
• 700 & Above Employee

• Deputy General Manager Project

  • Sep 2012 - Mar 2019



Tata Communications

• India
• Telecommunications
• 700 & Above Employee

• Senior Manager

  • Sep 2009 - Aug 2012