Reny Ayu Puspita K

Senior Manager Investigation at PT Bank Aladin Syariah Tbk
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us****@****om
(386) 825-5501
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Siti Asih Setianingsih

Mba Reni manager full package. Kepribadiannya sangat baik, solutif, ramah sopan santun. Secara skill udah overrate banget. High skill for risk and anti fraud dept. Sangat teliti dan pekerja keras. Saya banyak belajar banget dari Mba Reny, Thank you so much Mba Reny untuk segala ilmu-ilmunya. U're the best!

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Credentials

  • KAPLAN Intermediate Business English Program
    KAPLAN Edupac
    Jul, 2015
    - Nov, 2024
  • Sertifikasi Dasar Pembiayaan - Managerial
    PT Sertifikasi Profesi Pembiayaan Indonesia
    Sep, 2018
    - Nov, 2024
  • LSPP for Risk Management Level 1
    Lembaga Sertifikasi Profesi Perbankan

Experience

  • Bank Aladin Syariah
    • Indonesia
    • Banking
    • 200 - 300 Employee
    • Senior Manager Investigation
      • Aug 2022 - Present

  • DANA Indonesia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Merchant Risk Ops Lead
      • Oct 2019 - Jun 2022

    • Merchant Risk Operation Senior Specialist
      • Feb 2019 - Oct 2019

  • Akulaku Indonesia
    • Indonesia
    • Financial Services
    • 500 - 600 Employee
    • Anti Fraud Analyst Manager
      • May 2018 - Feb 2019

    • Anti Fraud Leader
      • Oct 2016 - May 2018

      1. Create new application credit limit filing parameters.2. Review validation of new customer data applications.3. Reporting the results of application review credit limit application.4. Review fraud trends and create parameters to validate customer data.5. As credit analyst of credit limit application.6. As Leader of Anti Fraud Team7. Review the pre-investigation of new applications included in the watchlist parameters.8. Review pre-investigation of risk orders from customer order9. Review pre-investigation of risk orders Refund from cancelation of customer order10. Review flow and make parameters of customer data changes.11. Review & desk investigate Risk Order Refund Suspect12. Review & desk investigate customer complain due to Fraud case13. Create Fraud Awareness & coordinate with design graphic & content written team to be socialized to customer14. Create Flow process of Account take over Cases15. Review & finding Fraud Trends

  • Standard Chartered Bank
    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Fraud Risk Management
      • May 2013 - Feb 2016

      • Review and identify fraud application and trend fraud modus to reduce Fraud loss. • Ensure effective matching fraud parameter on identified fraud cases. • Monitoring Fraud Application through : a. Prevention To deliver bi-annually FAT(Sales Centre, Telemarketing,CBOps,CI,Vendors,CCM,etc) include conduct surprise visit to relevant Units. b. Detection • To monitoring fraud application come from Matching review on weekly basis and review matching parameter regularly quarterly and in ad hoc basis to cope with the latest fraud trend. c. Investigation • To develop fraud case Card for Card inventory and ensure all documentations have been complete (Photocopy application & documents, RV result, Recording TV, Form TV, Sanction recommendation, etc) and tracking the investigation progress. d. Recovery • To achieve recovery target from overall gross fraud loss. e. Deterrence • To ensure all negative information recovered during investigation is reported timely for blacklist database update.

  • HSBC
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Fraud Analyst
      • Jul 2012 - May 2013

  • PT Bank Danamon Indonesia, Tbk.
    • Indonesia
    • Banking
    • 700 & Above Employee
    • BI Checking
      • Sep 2009 - Aug 2011

Education

  • Universitas Mercu Buana
    Sarjana Ekonomi, Manajemen Keuangan
    2008 - 2011

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