Experience

Australian Association of Gerontology

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Chief Executive Officer

  • Aug 2022 - Present



LiverWELL

• Australia
• Wellness and Fitness Services
• 1 - 100 Employee

• Interim General Manager

  • Jul 2021 - Aug 2022

  LiverWELL is a not-for-profit community organisation committed to raising awareness for liver disease and preventing the transmission of viral hepatitis through outreach and education programs and services. The organisation employs 17 staff and manages annual funding of $1.9M. • Worked as a trusted advisor to the new CEO to support a seamless leadership transition and inform the future strategic direction of the organisation • Managed service delivery across a portfolio of health awareness and education programs, funded by government and corporate entities: − Nurtured strategic partnerships with funding bodies including Department of Health (DoH), corporate sponsors, and research organisations, consulting actively to identify emerging needs and opportunities • Collaboratively led a program of change and improvement to build organisational culture, cohesion and capability and embed transparent performance and governance frameworks: − Introduced outcomes-focused approach to program evaluation, aligning reporting and measurement frameworks with Department of Health reporting standards − Produced a suite of management reports providing visibility of project, program and budget performance, highlighting emerging risks and trends and enabling timely, data-driven decision-making − Embedded robust PMO frameworks to manage the performance of projects and programs, working with the finance team to embed effective project accounting and ensure effective allocation of costs − Managed business process improvement projects to streamline and automate customer relationship management (CRM), communications, financial controls, and reporting • Project managed the inaugural employee pulse survey identifying key areas for improvement in communications and leadership to enhance employee engagement, morale and performance • Delivered research and analysis to inform consumer-centric business development strategies Show less



New Zealand Society of Anaesthetists

• New Zealand
• Non-profit Organizations
• 1 - 100 Employee

• Chief Executive Officer

  • Oct 2012 - Jul 2021

  NZSA is a non-profit membership organisation, supporting anaesthetists in NZ to optimise patient outcomes through advocacy, education, and facilitation of communities of practice. • Led a program of change and improvement that facilitated successful performance turnaround, doubling membership and achieving year on year growth in revenue following a period of decline: − Engaged Executive Committee in a shared vision for change, harnessing competitor analysis, consumer research, and member insights to develop a clear customer value proposition and strategy for growth − Managed extensive stakeholder engagement, consulting actively with Anaesthetists with local and international partner organisations, to garner insights and identify opportunities • Built a high performing team of experts to reinvigorate the organisation, successfully attracting a younger membership demographic and repositioning NZSA as a Thought Leader and respected professional body • Worked in partnership with health professionals in developing countries, to overhaul NZSA’s International Development Program, ensuring measurable value-add by aligning programs with recipient needs: • Presented robust business cases to secure investment in digital transformation to streamline, automate and corporatise business operations, communications, and membership services: − Project managed implementation and integration of new cloud-based CRM system and accounting software, streamlining and automating processes to improve quality and drive efficiency Show less



TAS

• New Zealand
• Hospitals and Health Care
• 1 - 100 Employee

• Corporate Services Manager

  • Sep 2009 - Sep 2012

  TAS is a professional services organisation, providing strategic advisory and programme management services to New Zealand’s health sector. TAS is owned by New Zealand’s 6 Central Region District Health Boards. • Worked as part of the Executive Leadership team to develop and execute corporate strategy and services during a period of significant growth and transformation: − Led business integration following TAS’s acquisition of the national shared services portfolio (growing customer base from 6 to 20 District Health Boards) − Coordinated corporate planning and annual budget process during a period in which revenue grew from $4million to $17million, embedding best practice financial governance and controls to drive continuous improvement in value for money − Transformed the quality of business intelligence, embedding transparent KPIs and providing regular reporting and analytics to drive a results-focused culture and enable targeted continuous improvement • Led HR strategy and services for a cross-functional and nationally dispersed workforce that grew from 30 to 75 staff, introducing best practice policies, processes and tools to support all elements of the employee lifecycle from recruitment and onboarding, through performance, development, and employee exit • Managed a program of change to embed Official Information Act and Government Reporting Standards to ensure full transparency and accountability for service outcomes and financial performance • Nurtured positive and productive relationships with key stakeholders including the District Health Boards, NZ Ministry of Health, and partner organisations across the health and social care sectors Show less



New Zealand Health IT Cluster

• New Zealand

• Business Operations Manager

  • Mar 2008 - Nov 2009

  Business operations Business operations



RobLawMax Recruitment

• New Zealand
• Staffing and Recruiting
• 1 - 100 Employee

• Administration Manager

  • Aug 2004 - Mar 2008