Rennile Abarle
Software Quality Assurance Tester at VIATechnik- Claim this Profile
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Bio
Jeremiah Ramos
I work with Rennile as an Application Support Analyst in our Student Administration Software. This position demands strength in client communication, product knowledge and SQL Database. Rennile has always provided quality client support. His skills in finding root cause is excellent with minimal supervision from our management.
Jeremiah Ramos
I work with Rennile as an Application Support Analyst in our Student Administration Software. This position demands strength in client communication, product knowledge and SQL Database. Rennile has always provided quality client support. His skills in finding root cause is excellent with minimal supervision from our management.
Jeremiah Ramos
I work with Rennile as an Application Support Analyst in our Student Administration Software. This position demands strength in client communication, product knowledge and SQL Database. Rennile has always provided quality client support. His skills in finding root cause is excellent with minimal supervision from our management.
Jeremiah Ramos
I work with Rennile as an Application Support Analyst in our Student Administration Software. This position demands strength in client communication, product knowledge and SQL Database. Rennile has always provided quality client support. His skills in finding root cause is excellent with minimal supervision from our management.
Credentials
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Figma Essential Training: The Basics
LinkedInMar, 2022- Nov, 2024 -
Figma for UX Design
LinkedInMar, 2022- Nov, 2024 -
Learning Azure DevOps
LinkedInMar, 2022- Nov, 2024 -
UX Foundations: Interaction Design
LinkedInMar, 2022- Nov, 2024 -
Azure Administration Essential Training
LinkedInFeb, 2022- Nov, 2024 -
Security Testing
NobleProgOct, 2021- Nov, 2024 -
Basic accounting and Bookkeeping for Non-Accountants Workshop
MPM Consulting Services Inc.Oct, 2019- Nov, 2024 -
Microsoft Office 365: Administration
LinkedInApr, 2019- Nov, 2024 -
Cert Prep: ITIL Foundations
LinkedInDec, 2018- Nov, 2024 -
Critical Thinking
LinkedInOct, 2018- Nov, 2024 -
Influencing Others
LinkedInOct, 2018- Nov, 2024 -
Learning SQL Programming
LinkedInOct, 2018- Nov, 2024 -
Teamwork Foundations
LinkedInOct, 2018- Nov, 2024 -
Unconscious Bias
LinkedInOct, 2018- Nov, 2024 -
Decision-Making Strategies
LinkedInSep, 2018- Nov, 2024 -
Getting Things Done
LinkedInSep, 2018- Nov, 2024 -
IT Service Desk: Customer Service Fundamentals
LinkedInSep, 2018- Nov, 2024 -
Innovative Customer Service Techniques
LinkedInSep, 2018- Nov, 2024 -
Learning Brainstorming
LinkedInSep, 2018- Nov, 2024 -
Phone-Based Customer Service
LinkedInSep, 2018- Nov, 2024 -
Problem Solving Techniques
LinkedInSep, 2018- Nov, 2024 -
Time Management Fundamentals
LinkedInSep, 2018- Nov, 2024 -
Customer Service Foundations (2014)
LinkedInAug, 2018- Nov, 2024 -
IBM Certified Designer Cognos 10 BI Reports
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IBM DB2 Academic Associate: DB2 Database and Application Fundamentals
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Experience
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VIATechnik
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United States
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Construction
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100 - 200 Employee
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Software Quality Assurance Tester
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Apr 2022 - Present
• Work with Product Manager and collaborate with the development team and UI/UX Team • Understand Project scope and feature requirements from written project • Developing test cases associated with project’s user stories for verifying functionality • Identifying unexpected user behavior that could cause issues and bugs and testing such scenarios • Performing end-user testing with various type of applications: - Web application - Mobile view using Developer tools - Mobile Application • Working closely with project/product team and report testing results • Being responsible and maintaining/updating my own work. • Contribute process improvement • Handling multiple projects • Working with a scrum environment Show less
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Tribal Group
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Software Quality Assurance Analyst
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Sep 2017 - Apr 2022
as a Quality Assurance/Tester, my responsibility to my team is: Work with the product owner and collaborate with the development team Understand the user stories and their acceptance criteria Attend meetings to clarify user stories and changes Execute test cases/scripts and log defects as necessary Execute deployment for fix release. Help troubleshoot issues Reporting of bugs to developers so as to fix it Create and execute Test Scenarios Creating Test Data for test cases Contribute to process improvements, resources, and keep knowledge base of known issues Ensure all issues and bugs are appropriately identified, documented, validated, regressed, Document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts. Attend Daily Scrums Meeting to improve communications, Identify impediments, and highlight Show less
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DXC Technology
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Service Delivery Consultant
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Aug 2016 - Sep 2017
-Provides intermediate end-to-end technical support to the company's clients through Incident, Fulfillment Request, and Change Management.-Support over 200 Warehouse Management application Primary and Secondary servers in a multi-vendor environment with 24/7 support, 1 hour SLA Operations.-Serves as intermediate Technical escalation for infrastructure, database and application issues.*Change Management-Perform Application / Oracle installation, Bug Fix application and system upgrades via Linux RTCIS / PrIME system within the team and application space, perform routine change maintenance such application / Database bounce.*Incident Management-Perform in depth troubleshooting on Application / Database incident and root cause analysis for resolved incident or issues. Show less
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Primary Duty Manager
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Aug 2016 - Sep 2017
• Manages the end to end service operations within the shift.• Provide or Assign roles and tasks to each team member.• Ensures all inquiries, tickets, and concerns or reports from the client and the organization are being acknowledged and replied.
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Level 2 Application Support
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Nov 2016 - Aug 2017
-Provides intermediate end-to-end technical support to the company's clients through Incident, Fulfillment Request, and Change Management.-Support over 200 Warehouse Management application Primary and Secondary servers in a multi-vendor environment with 24/7 support, 1 hour SLA Operations.-Serves as intermediate Technical escalation for infrastructure, database and application issues.*Change Management -Perform Application / Oracle installation, Bug Fix application and system upgrades via Linux RTCIS / PrIME system within the team and application space, perform routine change maintenance such application / Database bounce.*Incident Management -Perform in depth troubleshooting on Application / Database incident and root cause analysis for resolved incident or issues.*Fulfillment Request-performed password reset on the application, bounce and troubleshoot printers, add/delete users via linux if the client requested it. Show less
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Level 1 Application Support
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Aug 2016 - Nov 2016
-Serves as first level escalation for database and application issues-Provides service desk end-to-end technical support and fulfillment request to the company's clients through Incident and Fulfullment Request Management
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Education
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2012 - 2016
New Era University, Quezon City
Bachelor's degree in Computer Science, Computer Science
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