Renil Jagessar

New Business Development Consultant at CommsCloud
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Contact Information
us****@****om
(386) 825-5501
Location
Durban, KwaZulu-Natal, South Africa, ZA

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Kim Knight

I have know Renil as a client and I have been a client of his and we are part of a tribe of business owners who practice and believe in providing services that make a positive difference to all stakeholders involved. I can truly say that Renil is driven by creating conscious and quality business relationships. Renil is highly motivated, very professional, positive and a pleasure to work with! He always aims to provide the best, possible solutions for his clients and holds their desired results as high priority when giving suggestions and advice on their best way forward. He holds his clients' interests close to his heart!

Pam Chetty

It was an absolute pleasure to be coached by Renil, specifically on creating a vision board. His guidance and experienced advice helped me to re-align both my personal and career goals. Renil challenges your current paradigm of thinking by posing the right questions & techniques to re-frame your thinking. Sessions with him are both engaging and inter-active and you will feel comfortable with his light-hearted approach. If you are looking for someone to add value to you personally as a life coach or if your company is looking for new insights to a problem , Renil is the person.

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Credentials

  • International Computer Drivers License (ICDL,)
    Microsoft
    Jan, 2006
    - Oct, 2024

Experience

    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • New Business Development Consultant
      • Jul 2021 - Present

      CommsCloud is a Premium ICT/IoT Bespoke Consultancy. We help our clients to Reduce Costs and Improve Efficiencies in their ICT Infrastructure space in a unique way. CommsCloud is a Premium ICT/IoT Bespoke Consultancy. We help our clients to Reduce Costs and Improve Efficiencies in their ICT Infrastructure space in a unique way.

    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Managing Director
      • Oct 2018 - Present

      BTS Technologies was founded by myself in 2018, using the expertise of individuals (including myself) that have combined experience of more than 60 years. My working career spans approximately 20 years in IT and Facilities Management Sector. I have held many management positions over the years including Telecoms Manager and Senior Facilities Manager. We do optimization of ICT (Voice/data/Cloud) infrastructure which will result in your business saving. We do this on a “gain and share” basis, so if we don’t save you money, you don’t pay us. We bench mark what you have against what we can offer to ensure your IT cost saving is optimized. Target market is medium to large enterprises.

    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Senior Manager: Facilities
      • Mar 2015 - Sep 2018

      Key Responsibilities:Responsible for all SAHL premises and related procurement, occupational health and safety compliance, security, fleet vehicles, company insurance, canteen portfolio and mailroom and courier services. Project Management Overseeing of all large scale departmental projects. Communication of project progress to all stakeholdersProvision of suitable and functional premises for Head Office and all SAHL sales outletsFacilitate the leasing of premises in accordance with company requirements. Arrange necessary shopfitting, signage, utility services and oversee telecommunications installation. Ensure all sites comply with Corporate Image standards.Procurement of consumables, office equipment and furniturePurchase of all furniture and equipment from approved suppliers in terms of approved resolutions, mandates and policies. All purchases to be effected within agreed timeframes.Company InsuranceInsuring of all company assets, including, Motor vehicles, Office furniture and equipment. Ensure that SAHL has adequate public liability cover. Maintain asset registers.Occupational Health and Safety Policies and ProceduresOversee the compliance of OHS requirements at SAHL sites.Management of SAHL fleet of vehiclesPurchases, Settlements, Restructuring of rentals, Service requirements, Insurance and claims, Maintenance, repairs and branding.Premises MaintenanceCoordination and prioritisation of maintenance and repairs for Head Office and Sales outlets. Includes the maintenance of server rooms and ancillary equipment (Generators and UPS systems).Departmental finances and expenditureManage expenditure in terms of the approved budgets and in accordance with approved resolutions and mandates.manage budgets ( > R 10 million)People Management• Ensure that performance contracts are in place for all staff. • Conduct at least two performance reviews per annum. • Develop and manage staff to achieve divisional and company objectives.

    • Telecommunications Manager
      • Oct 2005 - Feb 2015

      Design and implementation of telecommunications network - Engage with the business to determine operational requirements by way of written/verbal submissions and workshops. Produce requirements documents and submit to various suppliers. Office Automation - Engage with the business to determine operational requirements by way of written/verbal submissions and workshops. Produce requirements documents and submit to various suppliers. Analyse supplier feedback, make recommendations to business/EXCO on proposed solution. Plan, manage, implement.Daily operational responsibilities for the technical environment - Monitor the entire technical environment from an availability perspective. Co-ordinating fault resolution, hands-on involvement when necessary. Administration of contracts, service level agreements, account payments, validation of invoices for correct costs etc. Adherence to service level agreements from both external suppliers and internal users. Ongoing communication to user community. Travel on a national scale.Project Management - Plan, lead, organise, control of all technical projects. Regularly communicate project progress to all stakeholders.People management - Ensure that all performance contracts are in place for all staff as well as development and career plans where necessary. Motivating staff by creating “Win list”, scheduling regular feedback sessions with team members to ensure efficiency within the work environment. To encourage and drive “Amazing service” to both business users and clients.Other- Budget planning and monitoring together with Facilities manager. Mandates and resolutions to authorize on behalf of the company. Create and maintain communication relationships with all vendors and business users. Problem identification and resolution. Manage SLA deliveries. Liaising with all stationery/mailroom vendors

    • Data Support Administrator / Technical Analyst
      • Apr 2003 - Sep 2005

      Project coordination for SA Home Loans Wide area Network (Integrated Voice and data network), working closely with the Telkom project team. Project managing implementation of PABX's & Diginet links for the company nationally. Creation and maintenance of telephonic database. Monitor telephonic usage and report on irregularities. Ensuring up time of SA Home Loans WAN, PABX, Call Centre, Voicemail, On hold music, Premicells and Telephone management system. Problem identification and resolution. Trouble shooting and configuration of PABX system. Responsible for all vendors’ accounts being processed and all queries are resolved timeously. Training staff on use and functionality of Telephones (Both digital and analogue).Coordinating Indoor and outdoor transfers for telephony equipment (Work closely with Telkom/Siemens).I.T.Systems - Act as user interface between "I.T" and "business" on all data related issues. Identify and reporting on incorrect/invalid data being accepted into the "Lighthouse" application. Taking corrective action to rectify incorrect/invalid data. Maintain "Lighthouse" user access tables in respect of new employees, discharged employees and inter departmental transfers. Extract Ad-hoc reports for "business" users using standard reporting extraction tools. Develop repetitive/regular report extracts for "business" users using standard reporting extraction tools. Monitor report usage and remove inactive reports from the system. Assist with production of monthly report "packs" for management. Assist "Facilities Manager" with preparation of management information models. Support "Business" users in respect of Microsoft range of products, i.e. Word, Excel and PowerPoint. Create and maintain communication channels with all "Business" and "I.T." users. Management of outsource partners and measurement of all SLA’s on a daily basis from a strategic approach.

Education

  • Milpark Education
    Bachelor of Commerce (B.Com.), Business/Commerce, General
    2013 - 2019
  • Results Coaching Systems
    Certificate of Coaching Skills, Personal Awareness and Self-Improvement
    2008 - 2008
  • Milpark Education
    Certificate in Management Development, Business, Management, Marketing, and Related Support Services
    2012 - 2013
  • NOSA
    Certificate, SAMTRAC
    2018 - 2018
  • UNISA
    B Com with specialisation in informatics, Information Technology
    2005 - 2007
  • Damelin Management School
    Diploma in Advanced Project Management, Project Management
    2004 - 2004
  • Unischool
    Diploma in Human Resource Management, Human Resources Management and Services
    2003 - 2003
  • Damelin Correspondence College
    Information Systems Management Certificate, Information Technology
    2002 - 2002
  • Careers 2000, Durban
    A+ Certification Program, Information Technology
    2000 - 2000
  • Eastbury Secondary School
    Matric Exemption, Matric
    1992 - 1994

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