Experience

Te Hopai Home and Hospital
• New Zealand
• Hospitals and Health Care
• 1 - 100 Employee
• Member Board Of Trustees

  • Oct 2017 - Present


Waka Kotahi NZ Transport Agency

• New Zealand
• Government Administration
• 700 & Above Employee

• Practice Manager, Engagement & Communications

  • Jul 2017 - Oct 2020

  I had the privilege of leading an amazing team of communication and engagement practitioners in change projects at Waka Kotahi NZ Transport Agency. We dealt with non-infrastructure agency-related project - big, small, multi year, multi week, internal, external. The team grew and contracted in size depending on the projects - and I had change projects that I carry out the engagement and communications planning and implementation when needed.

• Principal, Communications & Stakeholder Liaison

  • May 2016 - Jul 2017

  I worked with a fabulous team of people within Waka Kotahi NZ Transport Agency's Wellington Regional Office, focusing on communicating the many and varied roading projects. These infrastructure projects ranged from Gisborne across to Taranaki and down to the Top of the South (Marlborough, Nelson and Tasman). An eye opener for me, in my first government role, was to learn that nearly every new kilometre of state highway, every new bridge, every new interchange also had space for non-motorised transport (like bikes and ebikes). After all, like motorbikes, the riders are more vulnerable than car drivers who generally have four walls, a floor and a roof around them! Show less



volunteering while actively seeking full time role

• Marketing Communications Professional

  • 2015 - May 2016

  I am currently helping not-for-profit organisations with their marketing requirements. I have an excellent track record of success that I look forward to continuing for another great organisation. I am currently helping not-for-profit organisations with their marketing requirements. I have an excellent track record of success that I look forward to continuing for another great organisation.



travelling around NZ

• A ski-then-travel sabbatical

  • Jul 2014 - Mar 2015

  I left VTNZ due to a burning desire to travel NZ while young, fit and healthy. Initially skiing Turoa then tiki-toured around Tasmania followed by time in both the South and North Islands, seeing places I had only visited as a child, or had never visited. We completed two more “Great Walks” (Whanganui River and Tongariro Northern Circuit) so only Abel Tasman and Rakiura stand in the way of finishing all nine. I left VTNZ due to a burning desire to travel NZ while young, fit and healthy. Initially skiing Turoa then tiki-toured around Tasmania followed by time in both the South and North Islands, seeing places I had only visited as a child, or had never visited. We completed two more “Great Walks” (Whanganui River and Tongariro Northern Circuit) so only Abel Tasman and Rakiura stand in the way of finishing all nine.



VTNZ (Vehicle Testing New Zealand)

• Marketing & Communications Manager

  • 2007 - Jul 2014

  Managed short and long term strategy for VTNZ’s market with its main focus on Warrant of Fitness purchases (over 1m residential and business customers). Executive Leadership Team role reporting to the Chief Executive.Monthly written and oral presentations to the VTNZ Board led to real and tangible wins for VTNZ and for its customers with Fly Buys for VTNZ’s residential customers. Also wrote the business case to consolidate to one brand, then project managed the changeover. In a commodity market like vehicle safety, spending money on having two brands isn't necessary.My love of technology and numbers meant I was part of the IT Steering Committee which lead to an increased focus on the importance of data. Show less

• Marketing Manager

  • May 2005 - 2007

  Managed the delivery of new business and retention targets for VTNZ's two brands (VTNZ and On Road) ensuring cost efficient growth in market share. I also helped the team implement a vehicle-centric customer database at no additional IT cost, allowing more effective and measurable direct customer communication as well as redeveloped and launched new websites – content fully managed within VTNZ. My numbers-focus meant I introduced budget management for the marketing team - the result was accurate forecasting of marketing spend, a first for the company. Show less



Royal Bank of Scotland Business

• United Kingdom
• Banking
• 700 & Above Employee

• Head of Marketing Communications

  • 2002 - 2004

  Managed the delivery of new business and retention targets for Churchill Insurance ensuring cost efficient growth. Churchill Insurance was purchased by Royal Bank of Scotland's insurance division. Delivered the sales targets for the Churchill brand – £25m advertising budget with sales targets in excess of £180m. In 2003 over-achieved plan for all products while under-spending budget. Grew car insurance sales by 33% between 2002 and 2003. Transformed department by establishing best practice planning and reporting. Developed three staff members from marketing assistants to marketing managers. Energised staff by setting high standards, monitoring progress, regularly offering learning opportunities, giving specific feedback and managing poor performance. Show less


Prudential Assurance
• Malaysia
• Insurance
• 700 & Above Employee
• Campaign Marketing Manager

  • 2000 - 2002

Safeway Stores plc
• Relationship Marketing Manager

  • 1999 - 2000


Westpac New Zealand Limited

• Project Manager, Merger Communications

  • 1996 - 1998

• Advertising Manager

  • 1995 - 1996

• Research Manager

  • 1994 - 1995

• Direct Marketing Co-ordinator

  • 1993 - 1994