Renee Silvasy
Admissions Specialist at Purdue University Global- Claim this Profile
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Bio
Credentials
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Working toward PHR certification
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Experience
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Purdue Global
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United States
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Higher Education
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700 & Above Employee
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Admissions Specialist
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Apr 2009 - Present
Respond to inquiries in a timely manner. Have meaningful conversations with prospective students to determine if our program will be a good fit for them. Provide exceptional customer service and follow up skills to all applicants. Respond to inquiries in a timely manner. Have meaningful conversations with prospective students to determine if our program will be a good fit for them. Provide exceptional customer service and follow up skills to all applicants.
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Walt Disney World
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United States
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Entertainment Providers
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700 & Above Employee
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Guest Service Manager
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Mar 2000 - Jun 2009
Over 10 years of training and development experience in operations and education management. Over 7 years of management experience in fast paced work environments requiring self-motivation and excellent time management skills. Over 2 years of Human Resource Management experience in an environment that had over 55,000 employees consisting of both union and non-union. Human Resources Management- Conducted investigations into harassment claims, discrimination claims, and violations of internet usage. Used knowledge of EEO and employment law to offer positions to candidates. Training – Created successful training program in the Bell Services/Valet operations. Facilitated training courses to improve job knowledge to increase production levels. Mentored and trained advisors to improve product knowledge and skill set to improve production levels. Earned the Certified Coach title through the KAMP management training program at Kaplan Inc. Management – Successfully lead operations of over 100 employees promoting high levels of performance. Computer/Software Skills – Proficient in various production software applications, training programs, and human resources products. Show less
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Education
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University of West Georgia
Bachelor's degree, Mass Communication/Media Studies -
Kaplan University
Master's degree, Human Resource Management
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