Experience

TJKM Transportation Consultants

• United States
• Civil Engineering
• 1 - 100 Employee

• Transportation Engineer

  • Feb 2022 - Present

• Assistant Transportation Planner

  • Aug 2017 - Jan 2022

  Transportation engineering planning

• Civil Engineering Intern

  • Mar 2017 - Jul 2017

  Transportation engineering planning



Hexagon Transportation Consultants, Inc.

• United States
• Civil Engineering
• 1 - 100 Employee

• Civil Engineering Intern

  • Nov 2013 - Jul 2015

  Assisted with and completed traffic studies of varying size for both private clients and public agencies. Studies included modeling for general plan updates, trip generation, traffic impact analysis, assessing traffic operations and circulation, parking demand, and pedestrian safety improvements. Studies required modeling in TRAFFIX, data analysis in Excel, and creating figure mock-ups by hand. Performed significant amounts of technical writing, from assembling proposals to technical memos and reports. Show less



Cryptic Studios

• United States
• Computer Games
• 100 - 200 Employee

• Game Master/Customer Service Representative

  • Aug 2009 - Jul 2010

  Provided Tier 2/Tier 3 support and quality assurance for in-game player issues and bugs in two AAA massively multiplayer online roleplaying games. Provided increasingly advanced support during beta, release, and major content updates for Champions Online and Star Trek Online. As Star Trek Online support specialist, sorted through tens of thousands of poor quality player-submitted bug reports to obtain meaningful information, perform initial QA testing, coordinate with developers, and maintain internal and public-facing lists of known bugs and workarounds. Show less



Spirit of Iron

• Co-owner

  • Aug 2005 - Dec 2009

  Arrange and operate sales booth at conventions. Manage product line and inventory. Assist in development of new products and designs. Assist in manufacture of existing products. Arrange and operate sales booth at conventions. Manage product line and inventory. Assist in development of new products and designs. Assist in manufacture of existing products.



Banfield Pet Hospital

• United States
• Veterinary Services
• 700 & Above Employee

• Assistant Office Manager

  • Nov 2007 - May 2008

  Acting as Office Manager with most of the responsibility of that position. Duties included scheduling, supervising, and covering front desk staff; managing appointment scheduling; and resolving client issues and complaints. Responsible for promoting sales of Wellness Plans and other preventative care services and products. Jointly responsible with Director of PetNursing for monitoring hospital workflow, maintaining patient and client records, and ensuring customer satisfaction throughout every visit. Also worked front desk regularly, including directly assisting and directing clients, coordinating with treatment team, cash handling, and closing duties. Show less



2006-2007

• Private math tutor

  • 2006 - 2007

  One-on-one tutoring of middle school, high school, and college students of varying levels. Specialized in Algebra for college students who had trouble grasping abstract concepts. One-on-one tutoring of middle school, high school, and college students of varying levels. Specialized in Algebra for college students who had trouble grasping abstract concepts.