Experience

Adjuvant.Health
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Application Support Specialist

  • May 2021 - Present


Quatris Healthco

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Product Consultant

  • Oct 2006 - Nov 2020

  Project Manager – managed new software implementations from sales to Go-Live. Managed scope of work and resources assigned to the project. Ensured KPI’s were within range. Created and updated training documentation when upgrades are released.  Professional Services Consultant – Trained new or existing customers on athenaPractice (formerly Centricity Practice Solutions). Performed Practice Assessments involving office workflow and improving performance with the usage of athenaPractice.  Advanced Services Specialist – Training and support for advanced processes with athenaPractice (837I, 837P, 835, 270, and 271 transactions). Worked with support team as an escalation resource.  Third Party Vendor Liaison – Consultant and Trainer for our FQHC, RHC, CHC and Public Health customers with the third party software, Visualutions.  Assisted Sales with Demonstrations, questions, and RFP completion.



West County Health Centers, Inc.

• Director Of Financial Services

  • Mar 2004 - Oct 2006

  Reporting directly to the COO, I managed 13 Revenue Cycle employees in the billing and front offices for this Federally Qualified Health Center (FQHC), in five rural locations. Responsible for the preparation, completion and submission of the UDS and Local grant reports. Responsible for licensing and credentialing providers, monthly financial reporting to the Board, and software training for both end users and providers. Reporting directly to the COO, I managed 13 Revenue Cycle employees in the billing and front offices for this Federally Qualified Health Center (FQHC), in five rural locations. Responsible for the preparation, completion and submission of the UDS and Local grant reports. Responsible for licensing and credentialing providers, monthly financial reporting to the Board, and software training for both end users and providers.



Mordecai Chiropractic

• United States
• Wellness and Fitness Services

• Office Manager

  • Oct 1999 - Mar 2004

  Managed a two provider and 6 employee practice improving A/R collections, authorizations, scheduling efficiency, and office work flow. Duties also included Human Resources and community outreach. Managed a two provider and 6 employee practice improving A/R collections, authorizations, scheduling efficiency, and office work flow. Duties also included Human Resources and community outreach.



Empire College School of Business

• United States
• Higher Education
• 1 - 100 Employee

• Medical Billing Instructor

  • 2002 - 2003

  Part-Time position as Instructor for the evening courses for the Medical Billing Certification Program including Anatomy, Medical Terminology and Medical Billing. Part-Time position as Instructor for the evening courses for the Medical Billing Certification Program including Anatomy, Medical Terminology and Medical Billing.



MD Condren Medical Billing

• Team Lead, Other Specialties

  • Mar 1997 - Oct 1999

  Lead position (supervisor) for the Other Specialties billing team. The billing service started as the billing team for Anesthesia providers at 2 local hospitals. My team of 6 builders handled the accounts for Orthopedics, General Surgery, Family Practice, Pediatrics, and Cardiology. Lead position (supervisor) for the Other Specialties billing team. The billing service started as the billing team for Anesthesia providers at 2 local hospitals. My team of 6 builders handled the accounts for Orthopedics, General Surgery, Family Practice, Pediatrics, and Cardiology.