Experience

British Pregnancy Advisory Service (BPAS)

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Appointment Advisor

  • Jul 2019 - Present

  ● scheduling client appointments via telephone/email/website and dealing with enquiries ● checking NHS contracts/liasing with clinics ● maintaining client records ● scheduling client appointments via telephone/email/website and dealing with enquiries ● checking NHS contracts/liasing with clinics ● maintaining client records



Handpicked Hotels

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • May 2019 - Jun 2019

  Ettington Park ● registering/checking in and out of guests ● preparation of bills and dealing with payments ● telephone and email enquiries ● front office reception and general admin duties ● assistance with enquiries and complaints Ettington Park ● registering/checking in and out of guests ● preparation of bills and dealing with payments ● telephone and email enquiries ● front office reception and general admin duties ● assistance with enquiries and complaints



Dr JT Butler Inc

• Medical Receptionist

  • Aug 2002 - Jan 2019

  ● Responsible for the coordination of the Neuroscience Unit ● Scheduling appointments including hospital admissions, medical/surgical procedures and neuropsychology ● Diary management ● General office administration ● Answering calls and dealing with queries both telephonically and via email ● Capturing clinical information on patient database ● Responsible for the coordination of the Neuroscience Unit ● Scheduling appointments including hospital admissions, medical/surgical procedures and neuropsychology ● Diary management ● General office administration ● Answering calls and dealing with queries both telephonically and via email ● Capturing clinical information on patient database



Constantiaberg Medi Clinic

• South Africa
• 1 - 100 Employee

• Ward Secretary - Orthopaedic/Neuroscience Ward

  • Jun 1999 - Jul 2002

  ● General management of ward including front desk reception/ calls/ admin ● Ordering of pharmaceutical stock ● Customer services - ensuring patients’ needs were met and dealing with queries and complaints ● Theatre bookings and liaising with doctors and hospital staff ● General management of ward including front desk reception/ calls/ admin ● Ordering of pharmaceutical stock ● Customer services - ensuring patients’ needs were met and dealing with queries and complaints ● Theatre bookings and liaising with doctors and hospital staff

• Emergency Unit Reception/Accounts

  • Mar 1998 - Apr 1999

  ● Working under extremely busy conditions where initiative and a calm approach is crucial ● Admissions and assisting patients ● Answering calls and handling account queries ● Receiving payments and audit of daily cash intake ● General office administration ● Daily stock charging ● Working under extremely busy conditions where initiative and a calm approach is crucial ● Admissions and assisting patients ● Answering calls and handling account queries ● Receiving payments and audit of daily cash intake ● General office administration ● Daily stock charging



Contract Agencies

• United Kingdom
• Paper & Forest Products

• Temporary Contracts

  • Sep 1996 - Mar 1998

  Redken/L’Oreal - Customer Services ● Client liaison ● Orders ● Invoicing Fetal Medicine Centre - Medical Receptionist/ Secretary ● Clinic reception and secretarial duties ● Booking appointments and diary management ● Switchboard ● liaising with patients and doctors ● Receiving payments and audit of daily cash intake Calortex - Sales Administration Assistant ● Handling the administration of new customers ● Data entry/updating records ● checking and distribution of contracts Show less

• Senior Receptionist

  • Sep 1990 - Jun 1996

  ● Front line services and responsible for the training of new staff ● Admissions of patients ● Answering calls and dealing with queries ● Account enquiries and payments ● Auditing of daily cash intake ● General office administration ● Front line services and responsible for the training of new staff ● Admissions of patients ● Answering calls and dealing with queries ● Account enquiries and payments ● Auditing of daily cash intake ● General office administration



First National Bank

• United States
• Banking
• 1 - 100 Employee

• Investment Clerk and Telex Operator

  • Apr 1989 - Aug 1990

  ● Telegraphic transfers of money ● Advising customers on investments ● Opening and transferring of accounts ● Front line customer services ● General office administration ● Telegraphic transfers of money ● Advising customers on investments ● Opening and transferring of accounts ● Front line customer services ● General office administration