Experience

Biotronics Inc.

• United States
• Farming
• 1 - 100 Employee

• President

  • Jan 2006 - Present



Biotronics, Inc.

• Ames, Iowa

• President

  • Jan 2019 - Present



Biotronics, Inc.

• Client Services and Sales

  • Sep 2006 - Sep 2016

  Biotronics, Inc. is the forerunner in the development of non-invasive ultrasound technology for both beef and swine meat composition and quality. Manage all quotes, inventory, merchandising, purchasing and cost controls. Maintain database of parts, serial numbers and additional purchasing information such as delivery, lead time and supplier information. Responsible for all client services in North America, South America and Europe and providing customer and technical support for software applications. Create and maintain lab documentation, training materials and files for end users and centralized in house processing. Troubleshoot software and hardware issues reported by end users and company contacts. Work with development staff to communicate customer issues and resolve system functionality issues. Manage front-end operations to ensure efficient company atmosphere. Show less



Open Solutions is now part of Fiserv. Please follow Fiserv at LinkedIn.com/company/Fiserv

• United States
• Financial Services
• 400 - 500 Employee

• Vice President of Client Services/General Manager

  • 2001 - 2002

  Imagic is a single source provider of flexible image-enabled item processing software and non-image POD software systems specifically designed to serve the needs of community financial institutions. Direct all aspects of daily operations including development, training, quality assurance, client services, staging, purchasing and shipping. Developed "seamless" delivery process as part of a multi-functional team embracing sales, account management, development and client services. Coordinated development and implementation of a client specific sales order system, including software and hardware. Arranged successful transfer of client service help organization from outside source to in-house, reducing call back times and improving customer relations. Developed customer training and staff training classes which reduced client calls and improved response times for customers. Extensive testing of new programs to ensure accuracy of formulas and numbers. Test implemented software changes to ensure functionality and stability. Show less



iMagic Corporation

• Vice President of Client Services

  • 1995 - 2001

  Atlanta, Georgia Atlanta, Georgia



Story County Fair Association

• Nevada, Iowa

• General Manager

  • 1992 - 1995

  The Story County Fair is an all youth fair that began in the late 1800’s. Co-Developed database program specialized for County Fairs. This cut down on input time by 4 weeks and was implemented to perform with real time during the actual events. Part of the program that we built has been implemented at the Iowa State Fair. Plan, organize and coordinate all scheduling and management of volunteer support and subcommittees. Develop, implement and manage fundraising/sponsorship efforts, maintain sponsor relations. Manage the year-round fair facility, including scheduling, stall rentals, maintenance. Supervise the design/revision of necessary contracts, information forms, business communications and flyers. Govern fair development and production for: entertainment, livestock events and home, science and technology events. Manage design and implement marketing, media relations, public relations campaigns including printed material development, radio, television and newspaper advertising. File all state and federal government guidelines. Show less