Experience

Merrigong Theatre Company

• Australia
• Performing Arts
• 1 - 100 Employee

• Front of House Duty Manager

  • Jul 2022 - Present

  - Working closely with internal staff from all areas of the company when a venue enters an 'event mode'- Acting as the first point of contact for Front of House Staff and patron concerns during an event: This includes Cafe, Bar, Box Office and Usher Staff- Building meaningful and genuine connections with patrons, hirers and performance staff to ensure the best possible experience for all parties.- Holding extensive knowledge of Merrigong's two locations: Illawarra Performing Arts Centre & Wollongong Town Hall- Enforcing WH&S practices and policy in all areas of Front Of House

• Front of House General Staff

  • Jun 2021 - Present

  My employment at Merrigong is on a casual basis with an emphasis on assisting the Front of House Team wherever I can. Ushering is my main role making communication and customer service important with Patron Experience being a core value in all aspects of my role while also being able to work in a small team in a large capacity venue. Whenever possible I also assist in the roles of Café & Bar and also Admin Assistance.



NSW State Emergency Service

• Australia
• Public Safety
• 400 - 500 Employee

• Flood Storm Operator

  • Sep 2021 - Present

  Major Events Support: June 2022 NSW Flood event, Lismore Flood Event Support & Flood Rescue Support My position with the NSW SES consists of being the first point of contact when you contact our emergency line. This role consists of understanding the situation, giving advice and logging a job for ground volunteers in the most time efficient and highest quality possible. I have worked over minor storm events and also major events across the state such as the 2022 NSW Lismore flooding where I also worked to support teams in Flood Rescue and Food Resupply. This role is a yearly contract and I am currently negotiating 2nd contract cycle.



Red Rooster

• Australia
• Restaurants
• 700 & Above Employee

• Multi Skilled Crew Member

  • Sep 2020 - Jan 2022

• Shift Manager

  • Nov 2020 - Dec 2021

  Working as one of the Kiama staff members that has been tasked with helping the brand new Bomaderry store as it opens during peak school holiday time to develop skills in a new structured environment.Here I have been able to learn new crew management skills while also advising new staff and trainees on food safety procedures and general day to day work.



Warrigal

• Australia
• Individual and Family Services
• 200 - 300 Employee

• Transition Carer

  • May 2020 - May 2020

  I was temporarily employed here to help transition the elderly to a 'Covid State Of Living' I assisted higher level carers working with residents and organized restricted visits during the month. I was also a support for the elderly as I closely monitored their mental and emotional wellbeing. I was temporarily employed here to help transition the elderly to a 'Covid State Of Living' I assisted higher level carers working with residents and organized restricted visits during the month. I was also a support for the elderly as I closely monitored their mental and emotional wellbeing.



Red Rooster

• Australia
• Restaurants
• 700 & Above Employee

• Crew Member

  • Mar 2018 - May 2020

  During my 2 years at Red Rooster Shellharbour I was trained in working registers, packing food and preparing food while also being trained for manager duties. I also assisted the store in conducting and managing deliveries during peak periods with food delivery services Menulog and Red Rooster Delivery. During my 2 years at Red Rooster Shellharbour I was trained in working registers, packing food and preparing food while also being trained for manager duties. I also assisted the store in conducting and managing deliveries during peak periods with food delivery services Menulog and Red Rooster Delivery.