Experience

GlobeTax

• United States
• Financial Services
• 100 - 200 Employee

• Operations Manager

  • Feb 2023 - Present

  New York City Metropolitan Area Supervise a team of three direct reports Optimize employee engagement to build good team rapport Evaluated direct reports progress on a bi-weekly occurrence to ensure ensuring benchmarks, expectations, and goals are achieved Construct mid-year and year end reviews and bonus allocation Implemented a series of SOPs (Standards of Processing) resources to foster cross-functional collaboration Execute and file tax reclaims with various tax agents until payment is… Show more Supervise a team of three direct reports Optimize employee engagement to build good team rapport Evaluated direct reports progress on a bi-weekly occurrence to ensure ensuring benchmarks, expectations, and goals are achieved Construct mid-year and year end reviews and bonus allocation Implemented a series of SOPs (Standards of Processing) resources to foster cross-functional collaboration Execute and file tax reclaims with various tax agents until payment is secured and distributed to clients Facilitated inter-departmental and marketplace meetings to ensure quality of reclaims Contributed to Departmental Working Groups to improve day to day workflow, fix bugs, and implement new system enhancements Develop and maintain meaningful relationships with current and potential clients to promote products and services

• Senior Associate

  • Dec 2021 - Feb 2023

  New York City Metropolitan Area

• Associate II

  • Jul 2021 - Dec 2021

  New York City Metropolitan Area

• Associate

  • Aug 2019 - Jun 2021

  New York City Metropolitan Area



Chase

• United States
• Financial Services
• 700 & Above Employee

• Bank Teller

  • Apr 2017 - Dec 2018

  Upper East Side Complete scheduled and surprise weekly audits on bank vaults, teller cashboxes, cash machines, ATMs Maintain professional relationships with clients to better suit their banking needs and recommend products/services to fellow bankers Responsible for an average of $350,000 in cash from a day-to-day basis Balance debits and credits for everyday transactions such as deposits, withdrawals, payments, etc. for individuals and business owners



Walgreens

• United States
• Retail
• 700 & Above Employee

• Pharmacy Technician

  • Feb 2016 - Apr 2017

  Forest Hills, NY Manage financial transactions that includes credit/debit, cash in/out flow, and insurance/discount card coverage valuing $20,000 on a weekly average Maintain and reconcile inventory received with invoices to ensure inventory levels and new orders to reduce the risk of overpayment

• Senior Beauty Advisor

  • May 2014 - Jan 2016

  Queens Village, NY Supervised a team of 3 to initiate product sales in the cosmetic department and facilitate inventory turnover Built relationships with customers to create a loyal client base Brought in an average of $2,000 of credit and cash profit weekly, not including the company’s expenses

• Customer Service Representative

  • Jun 2012 - May 2014

  Queens Village, NY Responsible for an average up to $2,000 in credit and cash inflow on a daily basis Initiated and maintained advertising expenses and on-hand inventory



Edison High School Portland Oregon

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Assistant Principal Secretary

  • Sep 2012 - Jun 2014

  Jamaica, NY Assisted the department head in approval of weekly payroll and timesheet Organized ongoing expenses such as accrued expenses, bad debt expenses, cost of sales and cost of goods sold, prepaid expenses, traveling expenses, distribution expense into an Excel spreadsheet Assisted individual teachers in developing their departments proposal which anticipated expenses, cash in/cash out, accounts payable/receivable, etc.



Zocdoc

• United States
• Internet Publishing
• 700 & Above Employee

• IT Intern

  • Jun 2013 - Aug 2013

  Greater New York City Area Assisted supervisors with updating employee database, making sure all company assets given to out-of-state employees were properly invoiced back to inventory database to maintain a respectable inventory turnover and inventory shrinkage Researched, prepared, and installed telecommunication equipment to new conference rooms Advised and initiated the setup of new employee desk space based on the needs of the job description with software applications and equipment