Registered Behavior Technician

• Nov 2022 - Present

Registered Behavior Technician

• Oct 2022 - Nov 2022

Registered Behavior Technician

• Feb 2022 - Aug 2022

Deliver 1:1 direct ABA treatment to clients to increase skills, decrease problem behaviors and strengthen the behavioral supports in placeWork closely with the supervising BCBA and other team members to ensure high quality service deliverySupport parent and caregiver training as directed by the BCBACollect data and document client records to monitor progress and to enable the best possible treatment decisionsCommunicate regularly with parents, supervisor(s), and others as necessary to inform and improve treatment plans

Childcare Provider

• Feb 2018 - Feb 2022

Consistently ensured children were fed, bathed, and put to bed before parents returned home.Organized and cleaned the property as needed.Assisted children with school homework, assigned reading, and other activities. Helped contribute toward students achieving honors awards.Coordinated play dates with other childcare providers and families as per a parent-approved list.Ensured proper hygiene and safety.Discussed progress and limitations with the employer when necessary.Prepared and provided healthy meals, snacks, and beverages to children.Provided comfort and support to distraught or injured children.Safely transported children to and from school, as well as parks and playgrounds.

Sales Associate

• Aug 2021 - Jan 2022

Assisted costumers with transactions, returns and inquiries. Worked in customer service center.Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases. Assisted costumers with transactions, returns and inquiries. Worked in customer service center.Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases.

Customer Service Representative

• Nov 2020 - Aug 2021

Schedule appointments for Nurse Practitioner visitsProvide healthcare customer serviceHandle 1,000 inbound calls per week, answering customer inquiries and resolving issuesResolve 800 weekly customer inquiries via phone and email, consistently exceeding targets Schedule appointments for Nurse Practitioner visitsProvide healthcare customer serviceHandle 1,000 inbound calls per week, answering customer inquiries and resolving issuesResolve 800 weekly customer inquiries via phone and email, consistently exceeding targets

Crew Member

• Jan 2020 - Oct 2020

Greeting customers and inputting their order requests into a computer systemWorking as part of an assembly line to cook and package ordersMaintaining a clean workspace by sanitizing surfaces before, during and after shifts.Provide excellent service and recommendations to guestsDeliver exceptional customer service through extensive menu knowledgeMaintain inventory and reorder supplies as neededPlay an integral role in customer service and overall sales numbers Greeting customers and inputting their order requests into a computer systemWorking as part of an assembly line to cook and package ordersMaintaining a clean workspace by sanitizing surfaces before, during and after shifts.Provide excellent service and recommendations to guestsDeliver exceptional customer service through extensive menu knowledgeMaintain inventory and reorder supplies as neededPlay an integral role in customer service and overall sales numbers

Attraction Team Member

• May 2019 - Dec 2019

Provide outstanding guest service by assisting guests in a friendly and courteous manner at all times. Maintain functional knowledge of the Crayola Experience.Process cash, group orders at check in, and credit card transactions. Accountable for end of day balancing of cash registers and daily deposits.Follow established departmental procedures for refunds, deposits, credit card payments and cancellations.Keep a clean and organized area. Make sure supplies are refilled and accounted for. Organize and gather goodie bags for groups and birthdays, including proper labeling and handling of materials.Monitor traffic flow and access points. Ensure security measures are being followed at points of entry.