Rene Zamora
ERP Systems Leader at IFR Workwear- Claim this Profile
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Spanish Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Agile in Practice
Southern Alberta Institute of Technology (SAIT)Mar, 2021- Nov, 2024 -
Lean Six Sigma Yellow Belt (ICYB)
GoLeanSixSigma.comFeb, 2021- Nov, 2024 -
Scrum: The Basics
LinkedInFeb, 2020- Nov, 2024 -
Agile Foundations
LinkedInJan, 2020- Nov, 2024 -
The Bullet Proof Manager
Crestcom International, LLCJan, 2016- Nov, 2024 -
ITIL Operational Support & Analysis
EXINFeb, 2014- Nov, 2024 -
ITIL Foundation
EXINDec, 2012- Nov, 2024 -
IT Project Management
Global Knowledge TrainingAug, 2011- Nov, 2024 -
Intelisis ERP Process Expert
IntelisisNov, 2009- Nov, 2024
Experience
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IFR Workwear
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Canada
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Manufacturing
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1 - 100 Employee
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ERP Systems Leader
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Oct 2021 - Present
- Manage the Epicor Kinetic Cloud ERP system. - Identify opportunities for improvement in business processes. - Analyze informational problems, changes requested and required modifications to develop appropriate business process solutions. - Coordinate and collaborate with functional users, ERP Team and IT staff to find solutions to problems identified in testing. - Write and develop Queries, Dashboards, and SSRS reports to satisfy the needs of the business teams. - Assist in the training of end-users in the most effective use of the software. - Maintain the Magento E-commerce site. Show less
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Information Technology Business Analyst
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Aug 2018 - Dec 2021
• Analyze, determine requirements and prepare documentation for upcoming projects.• Determine the feasibility of the projects.• To Bring to the developers the User Stories, design sketches and documentation and to keep track of the Developer's work and deliveries.• ERP System Administrator, updating configurations and workflows as required..• Report Developer in Crystal Reports and built-in reporting tool in the Intelisis ERP.
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Information Technology Manager
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Oct 2009 - Aug 2018
• Successfully implemented an ERP and a business process framework for the company.• To be an advisor in IT and process to the CEO and other head areas.• Looked continuously for IT with Business Process Alignment, performing business analyses, interviews, and requirements elicitation.• Kept communication between the departments and the internal customer about the status in relation to their projects.• Managed the company’s DataCenter and IT operations. 60+ Desktop computers, IP and analogue telephony, Ethernet Network, File Server, Domain Server, Security system +48 cameras and a Windows 2012 Server.• Evaluate and Negotiate with Suppliers and their contracts.• Prepared the annual area budget. Show less
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Software Developer
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Oct 2006 - Oct 2009
• Became Product Owner of the -in-house developed- Management System, after the Developing Company agreed to leave the project. • Designed Systems following a structured project and formed a team of 4 Junior developers.• Wrote code in VB6 and VBA to program complete applications on schedule.• Built SQL queries, UPDATES, DELETE records & build Client-Server applications.• Wrote User Manual according to a UML notation and the business process itself. • Developed reports in Crystal reports 8. • Developed Macros in Excel, connecting SQL databases and developed advanced reports. Show less
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IT Support Technician
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Mar 2004 - Oct 2006
• Researched, diagnosed, troubleshooting, and identifying solutions to resolve issues.• Followed standard procedures for proper escalation of unresolved issues to the appropriate internal teams.• Performed Windows Server, and Active Directory Administration. • Ensured proper recording and closure of Tickets and prepare accurate and timely reports.• Prepared the annual maintenance schedule.• Backup server’s info and shared resources.
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Walmart Canada
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Canada
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Retail
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700 & Above Employee
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Fulfillment Department Manager
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Jul 2020 - Oct 2021
• Leading the evening Fulfillment Team.• Coordinate the store receiving area activities.• Setup Featured items displays.• Training, coaching and offering feedback to associates. • Perform data entry, truck invoices and daily activities reports.
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Backroom Fulfillment
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Oct 2018 - Jul 2020
-Receive and unload trucks. -Use of Power Jack, Walkie, Walkie Stacker or Sprint for unloading, binning and stocking.-Pull pallets to the salesfloor preparing the work for overnight employees.-Bin the overstock on the backroom racks. -Do the system evening picks.
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Education
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Southern Alberta Institute of Technology (SAIT)
Diploma, Business Administration - Supply Chain Management -
Universidad Autónoma de Aguascalientes
Master of Science - MS, Information Technology -
Universidad Autónoma de Aguascalientes
Bachelor's degree, Computer Systems Engineer