Experience

iVoice Communications Inc

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Chief Marketing Officer and Managing Director, PR Strategy & Communications

  • Nov 2021 - Present

  Responsible for Business Planning, PR Strategy, Project Management Pitching Process for Client engagements, and visionary for Technology & Innovation: Develop business and PR strategies and plans with the CEO for the ongoing evolution of the firm’s products, services, and growth. Designed the firm’s Public Relations Process. Responsible for business development and project management with new and existing clients Develop PR Campaigns, Pitching Projects, and Special PR Projects for clients. Work with clients to set specific goals such as increasing brand awareness, and generating media coverage. Developed AI Content Development platform, AI enabled PR Lifecycle App and Database featuring over 600,000 global news sources at the global, national, and local levels. Hands-on management of our larger corporate clients overseeing PR Campaigns, managing the Pitching Process, and managing special PR Projects. Show less



Sumitomo Mitsui Banking Corporation

• United States
• Financial Services
• 700 & Above Employee

• Managing Director – Corporate Services, Planning Department, Americas Division

  • Dec 2007 - Oct 2021

  Responsible for Planning, Strategy, and delivery of Corporate Services and Communications for this $2 billion global banking division. Led major changes in business strategy and operations: Led the Business Continuity Management Program. Led recovery efforts during 9/11, the 2004 blackout, H1N1 Pandemic, Hurricane Irene, Hurricane Sandy and led the COVID Pandemic Recovery strategy Developed programs, policies, and procedures to lead corporate internal crisis communications across the Americas. Content development specialist, author, and editor for crisis communications.Directed corporate real estate portfolio across the Americas. Established new offices in the U.S., Mexico, Colombia, Peru, and Chile and grew office capacity to support 25% annual growth while maintaining optimal lease and operating expense efficiencyCollaborated with senior business and IT executives to develop the bank’s cyber security incident response program and authored the Cyber Incident Response Plan. Co-developed Crisis Management Plans and Programs including playbooks, pre-prepared employee and customer communications, mass media strategies, plans, and training for senior executives.Leader and Key contributor for several cloud-based platform initiatives including Concur travel & expense, Crowdstrike cybersecurity services, Oliver Wyman Companion vaccination tracking and wellness application, and a COUPA “procure to pay” platformRedesigned and implemented a regulatory-compliant third party risk management program Developed and Directed the establishment of the Bank’s fraud prevention program Show less

• Dual Cap Chief of Staff SMBC and Chief Marketing Officer for JRI America Subsidiary

  • Jun 2003 - Dec 2007

  Responsible for Planning, Strategy, and Leading a corporate restructuring and spinoff of the IT organization into a separate IT operating company called JRI America. Worked with C-Suite on all aspects of restructuring and transitioning business operations, staffing, and assets from SMBC to JRI America.Chief of Staff reporting to CIO of SMBC and CEO of JRI America.Chief Marketing Officer responsible for developing Brand Architecture, Brand Pillars, and developing marketing and sales operation for JRI America with a mission to market and sell IT Cloud computing, Application and System Hosting Services to new customers. Built marketing and sales team, developed marketing communications programs, and managed the Marketing and communications function. Show less



The Mandeville Group Inc.

• Jersey City, New Jersey

• Management Consultant

  • Jun 1995 - Jun 2003

  Management Consultant - Sumitomo Mitsui Banking Corporation (1999 - 2003) Key leader in the implementation of a new technology infrastructure for a $100 million project to replace the bank’s commercial banking systems on time and on budget. Built an organization of 105 staff to support global IT services across Europe and North America including application support, systems management, data center operations, and customer service. Led the integration of data center infrastructure across Europe and North America during the Sakura and Sumitomo Mitsui Bank merger. Consolidated seven data centers. Realigned the organization Management Consultant – JP Morgan (1998 – 1999) Assisted the Director of Human Resources with advice and recommendations on how to improve the implementation of a new Peoplesoft ERP system. Developed strategy and business plan to automate Human Resource employee services. Led a project to implement an internet-based employee self-service system and integrated voice response system. Reduced HR employee service costs by 28%. Management Consultant – McGraw-Hill Companies (1995 - 1998) Assisted the CFO with the business process redesign and implementation for a 650 person news gathering and editorial organization (received the McGraw-Hill 1997 Excellence in Management Award). Assisted the CFO and CIO with rebuilding the technology organization with top talent. Worked with the CFO, CIO, IT management, and Product Development to develop a new product architecture and launch online news products. Show less



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Managing Consultant

  • Mar 1993 - Jun 1995

  Responsible for delivering consulting services to global financial service companies with the primary purpose of leveraging Microsoft enterprise software product sales to CIOs across the financial industry. Leveraged $70 million of enterprise software sales to Merrill Lynch through consulting and advisory services Advised Merrill Lynch senior management on the rollout of software to over 500 branch offices Advised CIOs across global top-tier banks and investment firms on the use of Microsoft products to address their business application needs Exceeded consulting budget goals consistently Show less