Specialist, Marketing and Communications

• Sep 2021 - Present

Digital Marketing Specialist

• Aug 2017 - Sep 2021

Assisting various companies with digital marketing efforts, product development, and on-site activation for health, safety, and communication for patrons for music and athletic events General Responsibilities: · Develop a deep understanding of the business objectives of internal and external stakeholders; evangelize the product vision and build trust by maintaining an accurate and achievable roadmap · Create and manage concept-to-launch of client digital social media profiles and email marketing assets utilizing MailChimp or ConstantContact · Acted as a liaison between clients, copywriters, and web developers via phone calls, emails, Basecamp, and Slack · Research comparable products currently on the market for clients development of products and branding · Created and managed Google Ads, YouTube Video Ads, and Instagram Ads for clients outreach efforts · Contracted event staff for local 5k, 10k runs, and endurance events Show less

Care Provider

• Jan 2018 - Jun 2020

Responsible for looking after assets, individuals, or properties at the request of an employer under IHSS organizational guidelines. General Responsibilities: Cooorsponded and coordinated with the medical team of doctors in order to maintain quality care for the patient · Protective supervision of household management while personal care services to assigned patient · Administer paramedical services as ordered by a physician including injections, supervising physical therapy, pain management, and dietetics nutrition · Provide transportation and accompaniment to medical appointments and procedure to ensure quality care for the patient Show less

Coordinator, VIP Experiences

• Aug 2018 - Apr 2020

Responsible for the planning, execution/activation, financial reporting, and evaluation of the VIP programs and functions at select Rock’n’Roll Marathon Series & IRONMAN® North America events. General Responsibilities: · Sourced and secured catering and rental vendors within budgets while collaborating with VIP contract employees and event operational teams to ensure successful activation of VIP experience at events · Helped execute marketing plans to drive sales while creating digital guides and print handouts for event communication for VIP guests · Provided a high-level customer service during events while utilizing event check-in system for retail and comp guests with on TrackVia and Active Network database systems · Coordinating VIP program’s gift product inventory on a per race basis while scheduling and coordinating product shipments · Department’s point of contact for all customer inquiries and complaint resolutions for the VIP experiences at IRONMAN and Rock’n’Roll Marathon series events · Managing volunteer and contractors to produce VIP on-site for 70.3 (Half - IRONMAN), 140.6 (Full - IRON-MAN), and Rock’n’Roll events Show less

Store Retail Specialist - Camp Department

• Jul 2018 - Aug 2018

Greeting and directing customers. Providing accurate information (e.g. product features, pricing and after-sales services) Answering customers' questions about specific products/services. General Responsibilities: · Provided customer service on product inventory to REI members and guests while communicating the benefits of an R.E.I co-op membership and services · Stocked and managed visual standards for products from the warehouse to the sales floor utilizing MSA technology · Assist phone customers with inquiries on product knowledge or availability to acquire purchase orders Show less

Ground Control - Health & Safety

• May 2018 - Aug 2018

Store Retail Specialist - Camp Department

• Oct 2017 - Jan 2018

Greeting and directing customers. Providing accurate information (e.g. product features, pricing and after-sales services) Answering customers' questions about specific products/services. General Responsibilities: · Provided customer service on product inventory to REI members and guests while communicating the benefits of an R.E.I co-op membership and services · Stocked and managed visual standards for products from the warehouse to the sales floor utilizing MSA technology · Assist phone customers with inquiries on product knowledge or availability to acquire purchase orders Show less

Account Manager

• Feb 2015 - Aug 2017

Responsible for the day-to-day management of client portfolios, helping build solid relationships, and develop and implement effective marketing initiatives across online and off-line channels. General Responsibilities: · Developed a deep understanding of the business objectives of internal and external stakeholders; evangelized the product vision and built trust by maintaining an accurate and achievable roadmap - Managed concept-to-launch of client profiles and acted as a liaison between clients, copywriters, and web developers via phone calls, emails, Basecamp and Slack · Updated e-commerce pages & monthly specials pages for clients customers digital purchases · Audited websites inner page's speed performance, broken links and images · Conducted monthly marketing strategy calls with clients to review Google Analytic reports, Google Adwords campaigns, social campaigns, and collect monthly blog article topics to relay to assigned copywriters · Created digital marketing assets for clients email campaigns, social media profiles, and YouTube channels utilizing Adobe Photoshop, iMovie, Canva, Bannersnack, and ConstantContact software systems · Co-designed and managed clients Wordpress websites for over 20 clients · Managed social media advertising campaigns on Facebook, Instagram and Audience Network Highlighted programs utilized: Basecamp, Slack, ConstantContact, MailChimp, Photoshop, iMovie, Dropbox, HootSuite, YouTube, Google Analytics, Animoto, Canva, Bannersnack, MS Word, Excel, and PowerPoint. Show less

Assistant Coach

• Feb 2013 - May 2016

As an Assistant Masters Team Coach, responsibilities include monitoring for the health, safety, and training of Master swimmers, administering the program as directed by the head coach, including planning practices and reporting any problems to the head coach. General Responsibilities: · Created benchmarks with athletes to achieve better times and personal goals · Constructed drills and practice plans to help improve swim times · Designed and administered designated main sets focusing on technique, skill development, and long term athlete development · Coordinated training methodologies, drills and practice group goals with the Head Coach · Assisted with team management during swim meets to improve athletes and team results Show less

Assistant Swim Coach - NOVA

• Sep 2013 - Feb 2015

Assess incoming athletes’ ability in all four strokes to determine appropriate individual development plan and placement in a training group. Generate weekly development plans using Hy-teck system to improve overall technique and athletes endurance. Utilize TeamUnify, Coach On Deck, and Deck Pass Plus systems to aid in meet entries, tracking attendance and tracking performance. General Responsibilities: · Create benchmarks with athletes to achieve better swimming times and personal growth goals · Constructed dryland drills and practice plans to help improve swim times and athletic technique · Designed and administered designated practices focusing on technique, skill development, and long-term athlete development · Served students by creating player logs that highlighted their best results, earning a 75% improvement rate · Connected with parents on any concerns regarding performance, violations of team code of contact, and other concerns · Coordinating training methodologies, drills and practice group goals with head coach · Utilization of Hy-Tek and Team Unify software for group participation, team entries and swim meet manage-ment · Managing athletes positive event goals during the seasoned swim meets for overall improved meet perfor-mance towards set long-term goals Show less

Team USA Athlete

• Jan 2000 - Dec 2012

Modern Pentathlon:• USA Modern Pentathlon Olympic Team Short List Member: 2012• Finalist and ranked 31st at World Cup #4, Rostov-Von-Don, Russia: 2012• Ranked 7th at NORSECA (North and Central America) Championships: 2012 & 2nd place NORSECA Woman's Two Person Relay Team • USA Modern Pentathlon Senior World Cup Circuit Member: 2012• USA Modern Pentathlon Senior National Team, Cup Circuit, & World Championships Team Member: 2011• NORSECA (North and Central America) Championship, Women’s Team Bronze & Women’s Two Person Relay Silver Medalist: 2011Swimming:• Two World Records for Marathon Open Water Swimming:- First woman and fastest time to swim across Santa Barbara Channel: 2007 (Recognized IMSHOF Swim)- Fastest completion time and fastest swim time for the "Triple Crown" of Marathon Swimming: (Manhattan Island Marathon swim: 28.5 miles, English Channel: 21 miles, and the Catalina Channel: 21miles)• USMS All-Star Athlete: 2007, 2010, 2011• San Diego Hall of Champions Featured Athlete: 2006 – Present• Academic All-American Athlete: 2002 – 2007• USA Open Water National Championships Bronze Medalist: 2002 – 2006• Cape-Atlantic Woman’s Lifeguard Swimming Champion, Atlantic City, NJ: 2005• FINA World ranked Open Water Swimmer: 2003 – 2005• USA World Championship Open Water Swim Team Member (25k): 2005• NCAA (Division I) Intercollegiate Student-Athlete, Swimmer (USD): 2002 – 2005Ironman: - All World Athlete - Silver Level: 2016- SUPERSEAL Olympic Triathlon: Age Group - 4th Place Finisher, Coronado, CA: 2016- 1/2 Ironman Finisher in Santa Cruz, CA ROKA First Female Out Of The Water Award: 2016- Full Ironman Finisher in Panama City Beach, FL ROKA First Female Out Of The Water Award: 2016 Show less

National Team Member / Youth Athlete Camp Development Assistant

• Dec 2009 - Jul 2012

Assistant Men’s & Women’s Swim Coach

• Jan 2011 - May 2011

Assisting in the coordination of the Men’s and Women’s Swimming athletic program which provides an op-portunity for student-athletes to train and compete on a competitive, CIF program. General Responsibilities: · Planned and implemented team daily group workouts, stretching, and dry land strength training routines for freshmen / sophomore, junior varsity, and varsity groups. · Created video clips utilizing GoPro and video editing software to assist athletes with technique analysis. · Demonstrated proper swimming techniques, drills, and use of athletic equipment. · Worked closely with select swimmers on technique to aid in achieving CIF qualifying times Show less

Store Manager

• Jul 2008 - Dec 2009

Supervises daily operation of a gift shop; meets, greets and assists public in selecting gifts and other mer-chandise; supervises staff also engaged in service to the public, selling, and assisting buyers. General Responsibilities: · Creatively marketed products to diverse groups, including college students, mom groups, and local organi-zations · Hire, schedule, train, and coach employees to maximize performance in customer service, revenue genera-tion, and daily tasks such as stocking and receipt tracking · Increase customer satisfaction and stores bottom-line revenue by expanding product lines, and offering special promotions · Worked with local vendors to keep costs low and build community relations · Sourced new products to diversify seasonal store offerings Show less

Teaching Assistant, Politics of Difference

• Jan 2008 - May 2008

Assist USC, Rossier School of Education Politics of Difference course faculty, or other instructional staff in postsecondary institutions by performing teaching or teaching-related duties, such as teaching lower-level courses, developing teaching materials, and leading course content discussions. General Responsibilities:· Taught specific academic lectures to 23 graduate students in the Politics of Difference course for one academic semester· Designed and implemented course activities that related to course lecture and reading materials · Facilitated class discussions in regards to course information on international student issues · Mediated course information for clarification between students and course instructor Show less

Graduate Assistant

• Jul 2007 - May 2008

Assist the Executive Director with presenting career service workshops and seminars and assisting with Career Service events.General Responsibilities:· Supported the Executive Director and the coordinator of marketing and events in the preparation and presentation of summer and fall freshman CPPC orientation sessions, career programs, and job fair events· Created and facilitated 10 informational sessions to enhance students’ understanding of different career opportunities to diverse academic populations that averaged 30 students per secession. · Assisted Student Career Services with alumni relation activities within Career Center goals by contacting USC Alumni to coordinate symposium arrangements and professional networking events· Compiled, analyzed, and evaluated statistical results of research surveys for various CPPC orientation programs’ effectiveness and to maintain that CPPC workshops and programs objectives were met Show less

Learning Assistant / Graduate Intern

• Dec 2006 - May 2008

General Responsibilities:· Advised and tutored 25 student-athletes in specific courses and recorded their academic progression· Assisted SAAS Administrators with department tutorial training, NCAA compliance, monitoring student-athlete eligibility, accessing study hall tutorial services, graduation planning, and participated in weekly learn-ing disability assessment meetings· Advised and tutored 25 student-athletes in specific courses and recorded their academic progression· Administered tutorial and learning assistance training sessions while evaluating the session effectiveness Show less

Swimming Shift Supervisor / Swim Instructor

• Jul 2006 - May 2008

Board Member, Leadership Council / Swim Coordinator for 10-Mile Relay Event

• Jan 2003 - May 2008

General Responsibilities: - Supervised the logistics of the ADA 10-mile relay fundraising swim event in La Jolla, CA - Pitched and initiated donation contribution ideas to the Leadership Council for corporate and private organizational sponsorship annually increasing the annual swim events exposure by 25% * Evaluated Annual 10-Mile Relay Swim Event outcomes to maintain quality, smooth implementation for fundraising generation, day of communication, and participant safety and satisfaction - Developed and implemented innovative event advertising, volunteer, and participant recruiting - Served as a liaison for the Leadership Council on ADA compliance and local regulatory issues related to the San Diego American Diabetes Association fundraising events - Conducted informational sessions on both types of diabetes to the local San Diego community and facilitated discussions on avenues of supporting diabetics Show less

Assistant Producer / Intern

• Jan 2006 - May 2006

General Responsibilities: - Researched, generated, composed, and edited content for up-to-date live broadcasts of on-air news clips, scripts, and scroll feeds - Assisted producer and writers with special events, breaking news, and developing news events by working with outside sources to report on stories accurately - Attained basic experience with video editing, building graphics, and web publishing software - Coordinated communication between in-the-field reporters, news anchors, and the producer on a daily newscast for the noon news team Show less

Ocean Beach Lifeguard

• Jun 2004 - Sep 2005

Top of the 2004 lifeguarding unit class of Atlantic City Beach Patrol. ACBP is the first paid, the professional life-saving squad in the world, and they're still topped in making beach patrons stay safe on New Jersey beaches. General Responsibilities: - Observed surrounding beach and ocean conditions to ensure a safe environment for beach patrons. Implemented emergency action plans and alleviated traumatic situations - Coordinated crowd control with the local Police and Fire Departments during local beach special events including the annual air show - Conducted over 40 ocean rescues and life-saving and first aid techniques when necessary conditions arose - Competed in local and regional lifeguard competitions as the ACBP team female swimmer Show less

Assistant to the Athletic Venue Manager

• Aug 2002 - May 2003

Provide administrative support to the venue manager and coaching staff, and act as a liaison to the faculty, staff, students, parents, members of the athletic booster club, alumni, and the greater Torero community. General Responsibilities: - Assisted with setup, support, and breakdown for athletic and special events at the Torero Stadium - Assessed and documented the status of all athletic equipment being utilized during athletic events - Performed various other related duties as assigned Show less

Radio DJ

• Sep 1999 - May 2002

Ensure that recorded music segments, commercials, interviews, and commentary are delivered on time, per a schedule set by management while broadcasting an adult album alternative format. General Responsibilities: - Discuss topics on the radio, including music, entertainment, news, weather, sports, traffic, and other topics of local interest - Played radio requests and “today's greatest musical hits” for the greater Seattle, WA, local area - Serve as the primary emergency communication method for the city of Mercer Island when necessary - Discuss topics on the radio, including music, entertainment, news, weather, sports, traffic, and other topics of interest. - Played "techno hour" and "all today's greatest hits" for the greater Seattle, WA, area. Show less

Lifeguard

• Jun 1998 - May 2002

Enforce safety rules, monitor the water and swimmer behavior for danger, and rescue swimmers while maintaining the aquatic facility and coordinating patrol transitions or termination of use of the facilities in accordance with the recreation guidelines. General Responsibilities: - Observed and maintain conditions to ensure a safe environment for all pool patrons during open swim and evening lap practice hours - Implemented emergency action plans and alleviated traumatic situations under administrative guidelines - Administered first aid to patrons in needs of assistance while documenting requested information for accurate record-keeping - Managed pool and locker room cleanliness and safety for the entire facility during and after open hours of operation - Attended to customer transactions for pool admissions, discussed learn to swim course options, and verified patrons for pool access Show less