Experience

Mitchell Sandler LLC

• United States
• Law Practice
• 1 - 100 Employee

• Licensing Specialist

  • Nov 2023 - Present



Open Mortgage

• United States
• Financial Services
• 200 - 300 Employee

• Licensing Manager

  • Jul 2022 - Nov 2023



Veterans United Home Loans

• United States
• Financial Services
• 700 & Above Employee

• Licensing Manager

  • Jul 2018 - Jul 2022

  -Report to Chief Compliance Officer -Manage and direct a team of 8 who maintain over 25,000 licenses (MLO, Company, and Branch), ~1,500 sponsored individuals, and 35 branches -Create policies and procedures in order to stay compliant with the SAFE Act -Build company relationships with State regulators -Interpreted and disseminated regulatory changes at Federal and State level -Completed quarterly Mortgage Call Reports alongside audit and accounting departments -Work with… Show more -Report to Chief Compliance Officer -Manage and direct a team of 8 who maintain over 25,000 licenses (MLO, Company, and Branch), ~1,500 sponsored individuals, and 35 branches -Create policies and procedures in order to stay compliant with the SAFE Act -Build company relationships with State regulators -Interpreted and disseminated regulatory changes at Federal and State level -Completed quarterly Mortgage Call Reports alongside audit and accounting departments -Work with Product Strategists to implement internal audit reports -Foster an enjoyable work environment for my direct reports by creating trust and as a result, high employee retention

• Licensing Team Lead

  • Aug 2016 - Jul 2018

  Columbia, Missouri Area

• Licensing Specialist

  • Jul 2014 - Aug 2016

• Disclosure Specialist

  • May 2013 - Jun 2014



Veteran's United Home Loans

• Account Manager

  • Sep 2012 - May 2013

  Columbia, Missouri Area Officially the 21st best medium place to work in The United States for 2012. So happy to be a part of such a life-enhacing company! Manage mortgage loan files to ensure all things necessary are done for our files to close. Managing a pipeline of 30+ files, approving the HUD-1 prior to closing, determining if a file is ready to be underwritten, ordering loan documents, reviewing them for accuracy and maintaining an expert’s knowledge on VA loans. •Disclose loan package to… Show more Officially the 21st best medium place to work in The United States for 2012. So happy to be a part of such a life-enhacing company! Manage mortgage loan files to ensure all things necessary are done for our files to close. Managing a pipeline of 30+ files, approving the HUD-1 prior to closing, determining if a file is ready to be underwritten, ordering loan documents, reviewing them for accuracy and maintaining an expert’s knowledge on VA loans. •Disclose loan package to borrowers. •Maintain knowledge on guidelines for VA, FHA, USDA, and Conventional Loans •Verify accuracy of borrower’s income, assets, and liabilities. •Verify accuracy of loan fees and charges. Show less



State Farm

• United States
• Insurance
• 700 & Above Employee

• Claims Adjuster

  • Nov 2011 - Sep 2012

  Columbia, Missouri Area Process auto claim files from beginning to end and answering questions for insureds and claimants pertaining to all aspects of their claim.



Ron Culp - State Farm Agent

• United States
• Insurance
• 100 - 200 Employee

• Auto Claim Processor

  • Nov 2011 - Sep 2012

  Columbia, Missouri Area As a State Farm employee I am dedicated to providing customers with a remarkable experience. As a claim processor my job is important to the company because my service represents the company, as I have direct contact with current and potential customers in times of need throughout the whole claim process. I completed a 4 month training program based on claim handling and customer service. My duties include, but are not limited to: Applying claims settlement procedures to process claims… Show more As a State Farm employee I am dedicated to providing customers with a remarkable experience. As a claim processor my job is important to the company because my service represents the company, as I have direct contact with current and potential customers in times of need throughout the whole claim process. I completed a 4 month training program based on claim handling and customer service. My duties include, but are not limited to: Applying claims settlement procedures to process claims, handling liability decisions for certain types of claims, approving estimates, initiating claim payments, and closing claim files. Communicating with customers and associates over the telephone, and in written correspondence. Using State Farm claims systems and other technologies to perform job duties. Working in a collaborative team environment to handle a large volume of claims and telephone calls. Show less



Sun Loan Company

• Assistant Manager

  • Sep 2011 - Nov 2011

  Sun Loan is a finance company that provides installment loans helping people when they need it most in over 200 locations all across the United States. I completed a two month long training process focused on customer service, financial processes, and tax preparation. While employed at Sun Loan I was responsible for: Taking loan applications. Collecting on delinquent loans. Helping my team reach our weekly and monthly goals. Renewing and starting new loans.



The Villager on Broadway

• Manager

  • Jan 2010 - Apr 2011

  The Villager on Broadway was one of the most popular places for men and women all across Missouri to buy formal gowns, wedding dresses, and tuxedos. I managed day to day operations and ran the boutique for the owner, who was not able to be at the store often. Duties assigned to me as a manager included, but were not limited to: Planning and executing all bridal trade shows. Media planning and placement-radio/television/print/social media. Hiring, and training staff. Buying and… Show more The Villager on Broadway was one of the most popular places for men and women all across Missouri to buy formal gowns, wedding dresses, and tuxedos. I managed day to day operations and ran the boutique for the owner, who was not able to be at the store often. Duties assigned to me as a manager included, but were not limited to: Planning and executing all bridal trade shows. Media planning and placement-radio/television/print/social media. Hiring, and training staff. Buying and maintaining inventory. Sales and consulting Helping coordinate “Going out of Business Sale.” Show less



Buckingham Smokehouse

• Server, Bartender/Manager

  • Mar 2005 - Mar 2011

  Buckingham Smokehouse is a small business in Mid-Missouri, which attracts customers from everywhere around the country. There is a very wide variety of people who come into Buckingham Smokehouse, and to all of them I was able to provide a great experience. Responsibilities I was assigned while working included: Hiring, terminating, and scheduling employees. Running end of day reports. Handling of all monies paid to restaurant in a single day. Responding to customer requests and… Show more Buckingham Smokehouse is a small business in Mid-Missouri, which attracts customers from everywhere around the country. There is a very wide variety of people who come into Buckingham Smokehouse, and to all of them I was able to provide a great experience. Responsibilities I was assigned while working included: Hiring, terminating, and scheduling employees. Running end of day reports. Handling of all monies paid to restaurant in a single day. Responding to customer requests and complaints when needed. Serving and greeting customers. Show less