Experience

JAYA PROSECCO

• Italy
• Beverage Manufacturing
• 1 - 100 Employee

• Area Sales Manager

  • Jan 2023 - Present

  Lausanne, Vaud, Suisse



Octogone Théâtre de Pully

• Switzerland
• Entertainment

• Gérant de restaurant

  • Sep 2019 - Present

  Pully, Vaud, Suisse



PATACLETTE®️ by Foodisfaction SA

• Switzerland
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Regional Sales Manager

  • Sep 2020 - Jan 2023

  Lutry, Vaud, Suisse - Responsable du marketing digital (supervision et création de contenus) - Responsable de la relation client - Responsable de la supervision des events Pataclette - Gestion des commandes et des plaintes clients - Mise en place d'une stratégie de vente - Analyse des ratios de production - Responsable des ventes pour la Suisse Romande - Mise en place de processus administratifs



Lausanne Hockey Club Group

• Switzerland
• Spectator Sports
• 1 - 100 Employee

• Responsable loges VIP

  • Jan 2020 - Mar 2020

  Lausanne, Vaud, Suisse •Responsable des 10 loges VIP du LHC •Responsable d'une équipe de 10 hôtes/hôtesse •Suivi continu de la qualité et de l'expérience client •Veille au maintien des standards d'excellence •Briefings et Feedbacks à l'équipe



Nestlé Nespresso SA

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Team Leader

  • Mar 2019 - Sep 2019

  Région de Lausanne, Suisse • Supervise the team of the Nespresso Bar Lausanne • Carry out daily schedules • Carry out food and beverages orders • Bar & People development • Organising Nespresso events • Getting involved in Nespresso development • Excellent coffee knowledge • Team leader • Proactive cooperation • Stock Management • Dealing with suppliers to optimise best quality and pricing • Sales development • Monitoring and achievement of objectives quantitative and qualitative •… Show more • Supervise the team of the Nespresso Bar Lausanne • Carry out daily schedules • Carry out food and beverages orders • Bar & People development • Organising Nespresso events • Getting involved in Nespresso development • Excellent coffee knowledge • Team leader • Proactive cooperation • Stock Management • Dealing with suppliers to optimise best quality and pricing • Sales development • Monitoring and achievement of objectives quantitative and qualitative • Optimizing of customer service • Result and service orientated Show less



Massmedia SA - Groupe

• F&B Manager

  • Oct 2018 - Nov 2018

  Lausanne, Canton de Vaud, Suisse •Gestion du restaurant Osteria Bolgheri •Mise en place de la carte •Calcul des coûts de revient •Calcul des marges •Gestion du personnel



Nestlé Nespresso SA

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Shiftleader

  • Apr 2017 - Sep 2018

  Lausanne • Supervise the team of the Nespresso Bar Lausanne • Carry out daily schedules • Carry out food and beverages orders • Bar & People development • Organising Nespresso events • Getting involved in Nespresso development • Excellent coffee knowledge • Team leader • Proactive cooperation • Stock Management • Dealing with suppliers to optimise best quality and pricing • Sales development • Monitoring and achievement of objectives quantitative and qualitative •… Show more • Supervise the team of the Nespresso Bar Lausanne • Carry out daily schedules • Carry out food and beverages orders • Bar & People development • Organising Nespresso events • Getting involved in Nespresso development • Excellent coffee knowledge • Team leader • Proactive cooperation • Stock Management • Dealing with suppliers to optimise best quality and pricing • Sales development • Monitoring and achievement of objectives quantitative and qualitative • Optimizing of customer service • Result and service orientated

• Café spécialiste

  • Jul 2016 - May 2017

  Lausanne • Extra for financing my studies • High level of Customer service • VIP Service



Warwick Hotels and Resorts

• France
• Hospitality
• 400 - 500 Employee

• Groupes & Conventions Trainee

  • Aug 2015 - Jan 2016

  Région de Bruxelles , Belgique • Convert enquiries in business • Develop strong potential in Events • Develope strong potential in Group Sales • Develop banqueting and events revenue • Deal with multinationals



Philip Morris International

• Switzerland
• Tobacco Manufacturing
• 700 & Above Employee

• Finance Summer Job

  • Jul 2014 - Aug 2014

  Région de Lausanne, Suisse • Administration work for the financial department • Advance use of excel



Hotel President, a Luxury Collection Hotel, Geneva

• Switzerland
• Hospitality
• 1 - 100 Employee

• Stagiaire Restaurant Gastronomique Bayview

  • Aug 2013 - Jan 2014

  Genève • Anticipate and understand the clients needs • High level of Customer service • Discretion • VIP Service • Handling of last minute requests • Operating in the main bar and in the gastronomic restaurant • Stock management • Work with the MOF Michel Roth



Lausanne Palace

• Switzerland
• Hospitality
• 1 - 100 Employee

• F&B Trainee

  • Aug 2012 - Feb 2013

  Lausanne • High level of Customer service • Discretion • VIP Service • Handling of last minute requests • Operating in three different bars • Stock management



Philip Morris International

• Switzerland
• Tobacco Manufacturing
• 700 & Above Employee

• PPL Coordinator

  • Jun 2011 - Feb 2012

  Région de Lausanne, Suisse • Scan of an important stock of packs • Inventory on intranet of the history of the packs • Creation of the 3D pack template



Art du Mariage

• Switzerland
• Events Services

• Event Coordinator

  • Jan 2010 - Aug 2010

  Région de Genève, Suisse Wedding planner



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• HR Intern

  • Aug 2009 - Feb 2010

  Vevey