Renata Rocha

at Fetchly Labs
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Contact Information
us****@****om
(386) 825-5501
Location
Rio de Janeiro, Rio de Janeiro, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Native or bilingual proficiency
  • Espanhol Elementary proficiency

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5.0

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Eduardo Esmanhoto

I had the privilege of working alongside Renata, who excelled in her role as Operations Manager at Fetchly. Renata is not only a highly competent professional, but also a fantastic colleague and friend. Her ability to connect with people on a personal level and provide unwavering support truly sets her apart. Renata's extensive knowledge and expertise in the HR field were evident in her management of the recruiting process. As I assisted her in this area, I witnessed firsthand her strong organizational skills, attention to detail, and commitment to finding the best candidates for the team. Her empathetic approach and genuine care for employees created a positive atmosphere that fostered growth and development. Beyond her professional skills, Renata was an incredible support to me in navigating administrative matters, always going the extra mile to help whenever needed. She has become a dear friend, and I wholeheartedly recommend her for any role in Resource Operations. Renata's unique blend of competence, kindness, and dedication will undoubtedly make her an invaluable asset to any organization.

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Credentials

  • Become a Business Analyst
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Operations Management Foundations
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Fundamentos da Programação
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Skills for Inclusive Conversations
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Service Innovation
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Enhancing Your Productivity
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Business Innovation Foundations
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Developing Your Professional Image
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Time Management for Managers
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Google Sheets: Advanced Formulas and Functions
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Creating a Career Plan
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Mentoring Others
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Being Positive at Work
    LinkedIn
    May, 2020
    - Nov, 2024
  • Building Rapport with Customers
    LinkedIn
    May, 2020
    - Nov, 2024
  • Business Development Foundations
    LinkedIn
    May, 2020
    - Nov, 2024
  • Developing Business Acumen
    LinkedIn
    May, 2020
    - Nov, 2024
  • Finance and Accounting Tips
    LinkedIn
    May, 2020
    - Nov, 2024
  • Google Sheets Essential Training
    LinkedIn
    May, 2020
    - Nov, 2024
  • Learning to Be Approachable
    LinkedIn
    May, 2020
    - Nov, 2024
  • Managing Customer Expectations for Managers
    LinkedIn
    May, 2020
    - Nov, 2024
  • Persuading Others
    LinkedIn
    May, 2020
    - Nov, 2024
  • Working with Upset Customers
    LinkedIn
    May, 2020
    - Nov, 2024
  • Workshop Facilitation
    LinkedIn
    May, 2020
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 100 - 200 Employee
      • Jul 2022 - Present

      • Jun 2022 - Jul 2022

      • May 2022 - Jun 2022

  • YouTube
    • Rio de Janeiro, Rio de Janeiro
    • Global Facilities Operations
      • Dec 2018 - May 2022

      Some of My responsibilities: - Making sure the events taking place at the space happen as smooth as possible; - Manage the janitorial and maintenance teams; - Stock control; - purchase; - Open and close tickets; - KPIs; - maintain good communication and relationship with our vendors; - Invoice control and payments; - Mediate communication with our landlord; Etc Some of My responsibilities: - Making sure the events taking place at the space happen as smooth as possible; - Manage the janitorial and maintenance teams; - Stock control; - purchase; - Open and close tickets; - KPIs; - maintain good communication and relationship with our vendors; - Invoice control and payments; - Mediate communication with our landlord; Etc

  • Wise Up Offshore
    • Macaé e Região, Brasil
    • Instructor
      • Jul 2012 - May 2016

      Offshore instructor, translator and interpreter. Offshore instructor, translator and interpreter.

    • Computer Games
    • 1 - 100 Employee
    • Community Manager / GameMaster
      • Jan 2012 - Feb 2013

      Interact with the players; Solve game related issues through online ticketing system; Write newsletters on social media; Enforce the game's rules; Organize and oversee ingame events; Test new updates, features, and mechanics before being released to the main server; Interact with the players; Solve game related issues through online ticketing system; Write newsletters on social media; Enforce the game's rules; Organize and oversee ingame events; Test new updates, features, and mechanics before being released to the main server;

    • Aviation & Aerospace
    • 1 - 100 Employee
    • Agente de viagens
      • Nov 2010 - Feb 2012

      Atender passageiros, contato direto com hotéis nacionais e internacionais, contato direto com companhias aéreas nacionais e internacionais. Atender passageiros, contato direto com hotéis nacionais e internacionais, contato direto com companhias aéreas nacionais e internacionais.

    • Brazil
    • Airlines and Aviation
    • 700 & Above Employee
    • Ouvidoria
      • Mar 2009 - Aug 2010

      Atender os passageiros do Aeroporto de Joinville, tirar dúvidas, atender telefonemas, registrar reclamações etc. Atender os passageiros do Aeroporto de Joinville, tirar dúvidas, atender telefonemas, registrar reclamações etc.

    • English Teacher, Translator
      • Jan 2005 - Aug 2010

      Professora de Inglês de crianças, jovens e adultos. Professora de Inglês de crianças, jovens e adultos.

  • Alps
    • Santa Catarina
    • Coordenadora Pedagogica
      • Jan 2007 - Mar 2009

      Coordenar, apoiar e incentivar a equipe de 16 professores da escola, organizar eventos e atividades para melhor aprendizado dos alunos. Coordenar, apoiar e incentivar a equipe de 16 professores da escola, organizar eventos e atividades para melhor aprendizado dos alunos.

Education

  • Universidade Unigranrio
    Bachelor of Technology - BTech, Process Management
  • Veiga de Almeida University
    Bachelor, Human Resources

Community

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