Business Analyst / Team Lead

• Feb 2023 - Present

Business Analyst / ScrumMaster

• Nov 2018 - Feb 2023

Combined functions of BA and SM, including:• interaction with the business stakeholders and subject matter experts in order to understand their problems and needs;• designing technical solutions together with development team and preparing system design documentation;• defining the project, building its comprehensive work plan, and managing to the budget;• engaging with teams - facilitating Scrum events, removing obstacles, and motivating team members.

System Support Engineer

• Jul 2016 - Oct 2018

2nd and 3rd level system support, including:• identification of bugs, design gaps and potential issues;• end-to-end solution testing;• management of project deployment to production;• system and end-user support after go-live;• system and incidents monitoring;• configuration and support of customer's product catalog (strong SQL skills) ;• creation of manuals, training and other documentation.

Junior Specialist

• Oct 2015 - Jul 2016

Administrational and coordinational experience, formal documentation management, inventorisation responsibility. Administrational and coordinational experience, formal documentation management, inventorisation responsibility.

Student-expert

• Jan 2015 - Dec 2015

Assessment of Bachelor and Master degree study programs in higher education institutions. Working as a part of international teams, analysing study process in each institution and preparing assessment documentation. Assessment of Bachelor and Master degree study programs in higher education institutions. Working as a part of international teams, analysing study process in each institution and preparing assessment documentation.

Intern

• May 2015 - Jul 2015

Editing audio records using Adobe Audition and Ableton Live tools. Editing audio records using Adobe Audition and Ableton Live tools.

Intern

• Jun 2014 - Aug 2014

Creating infographics for Sillicon Valley Comes to the Baltics conference, preparing logo designs for company „Versli Lietuva” using Adobe Illustrator and Adobe Photoshop tools. Creating infographics for Sillicon Valley Comes to the Baltics conference, preparing logo designs for company „Versli Lietuva” using Adobe Illustrator and Adobe Photoshop tools.

Intern

• Feb 2014 - May 2014

Working on concept of Edu2 light table for children to increase their creativity throw 5 main human senses. Project includes constructing a real product and creating a user manual in Adobe InDesign enviroment. Working on concept of Edu2 light table for children to increase their creativity throw 5 main human senses. Project includes constructing a real product and creating a user manual in Adobe InDesign enviroment.

Customer Service Representative

• May 2013 - Sep 2013

Working in call center on projects like Credit24, Swedbank, Vilnius airport, Cyclocity, Lesto and etc. Working in call center on projects like Credit24, Swedbank, Vilnius airport, Cyclocity, Lesto and etc.