LCPC

• Apr 2021 - Present

Clinical Telehealth Professional

• May 2019 - Apr 2021

• Provided short-term therapeutic services to clients engaged in the world’s largest employee assistance program, assessing clients’ concerns and needs via a comprehensive clinical evaluation.• Performed crisis assessments and interventions, offering coping strategies and support to address difficult circumstances and emotional stress.• Created and implement safety plans that address the immediate concerns of adults, families, couples, teens, and children.• Connected clients to appropriate resources to address presenting needs and issues.• Offered clinical consultation to team members regarding risk assessments, offering insight on clinical and ethical decisions.• Maintained complete and accurate documentation of all cases, including follow ups when appropriate.

Counselor/ Case Worker

• Jan 2018 - May 2019

• Provided brief and long-term therapy to adults with severe and persistent mental illness; issues addressed included depression, anxiety, grief, stress, trauma, relationship issues, decision making, and activities of daily living.• Promoted client growth and change from a strength based, person-centered, and trauma informed therapy incorporating CBT, DBT, solution-focus, and motivational interviewing.• Completed initial and 6-month bio-psycho-social assessments, assessing client needs and strengths.• Consulted and collaborated with clients’ multidisciplinary team, reviewing client progress, and providing clinical recommendations for treatment.• Exceeded productivity standards by 20%, as established by the management team.

Mental Health Therapist

• Mar 2017 - Dec 2017

• Identified and assessed clients’ needs and strengths, ensuring that most appropriate services were provided. • Utilized specialized and holistic counseling approaches, strategies, and techniques to support clients' growth and daily functioning. • Collaborated with clients’ psychiatrists to promote client improvement.• Completed all clinical documentation according to the company's compliance procedure.

Assistant Manager/HR Coordinator

• Dec 2013 - Dec 2017

o Oversaw the recruitment process by posting jobs, screening resumes, coordinating candidate interviews, and extending offers to candidates.o Prepared and executed offer letters, new hire documents, and employment verifications.o Supervised, managed, and trained all employees on company policies and procedures. o Handled all employee relations issues and corrected behavior through mediation and one-on-one conversation.

Counselor

• Oct 2008 - Oct 2012

• Conducted assessments and engaged with clients to determine their specific needs. • Provided Solution-Focused Brief Therapy to help clients dealing with the aftermath of a crisis-situation.• Referred clients to the appropriate resource for continued assistance and treatment.