Manager

• Sep 2021 - Present

Assistant Manager

• Nov 2019 - Oct 2020

Coach, teach, and cross-train associates to assist in their growth Optimize opportunities by consistently executing merchandise strategies, loyalty programs, and company initiatives Determining the source of issues and taking initiatives to identify and resolve them. Coach, teach, and cross-train associates to assist in their growth Optimize opportunities by consistently executing merchandise strategies, loyalty programs, and company initiatives Determining the source of issues and taking initiatives to identify and resolve them.

AGM

• Jul 2018 - Nov 2019

Supervises the scheduling of all employees Forecast, review, and analyze reports consisting of PnL, labor, sales, controllable income, and shortages. Administers employee evaluations, constructive counseling, and development for employee retention Responsible for the security of sales, food, supplies and equipment Supervises the scheduling of all employees Forecast, review, and analyze reports consisting of PnL, labor, sales, controllable income, and shortages. Administers employee evaluations, constructive counseling, and development for employee retention Responsible for the security of sales, food, supplies and equipment

Nicole Miller Specialist

• Aug 2015 - Jun 2018

Uphold standards of fashion forward brand by capturing clients and staying abreast on new trends Train employees on sales strategy, high visual standards, and upcoming merchandise Help to coordinate fashion shows, vendor informational and designer meet and greets Uphold standards of fashion forward brand by capturing clients and staying abreast on new trends Train employees on sales strategy, high visual standards, and upcoming merchandise Help to coordinate fashion shows, vendor informational and designer meet and greets

Service Manager

• Sep 2007 - Aug 2015

Assisted with turning around multiple under-performing locations in the U.S. by achieving high guest satisfaction survey scores Manage restaurant operations in terms of staffing, scheduling, inventory, training Procurement and purchase of restaurant food and other necessities by maintaining key relationships with vendor relationships Assisted with turning around multiple under-performing locations in the U.S. by achieving high guest satisfaction survey scores Manage restaurant operations in terms of staffing, scheduling, inventory, training Procurement and purchase of restaurant food and other necessities by maintaining key relationships with vendor relationships