Experience

Direct Skills
• Professional Training and Coaching
• 1 - 100 Employee
• Marketing Executive

  • Sep 2016 - Present


Hilton

• United States
• Hospitality
• 700 & Above Employee

• Hostess

  • Jun 2015 - Jul 2016

  • Welcome guests in a polite and friendly manner • Organize and coordinate seating for guests • Handling cash and following cash handling procedures • Manage guest queries in a timely and efficient manner • Take part on handling complains and ensure supervisors are aware of it • Ensure compliance of brand standards • Strive to achieve departmental targets • Ensure cleanliness of work areas • Comply with hotel security, fire regulations and all health and safety legislation • Comply with local licensing laws • Be environmentally aware • Assist other departments wherever necessary and maintain good working relationships • Perform all other reasonable tasks as requested by management, including administration tasks Show less



PT. Senayan Trikarya Sempana (Kajima Design Asia's Design Site Office)

• Indonesia
• Leasing Real Estate
• 100 - 200 Employee

• Senior Officer, Retail Leasing

  • Oct 2014 - Apr 2015

  • Assist in all leasing matters of Plaza Senayan and Arcadia • Carry out marketing works including marketing research and sorting rental proposals • Handle all inquiries of leasing as well as complaints • Prepare relevant legal documents for new leasing as well as renewals • Administrative tasks • Assist in all leasing matters of Plaza Senayan and Arcadia • Carry out marketing works including marketing research and sorting rental proposals • Handle all inquiries of leasing as well as complaints • Prepare relevant legal documents for new leasing as well as renewals • Administrative tasks



LA CUCINA

• Architecture and Planning

• Restaurant Manager

  • Jul 2014 - Sep 2014

  • Take responsibility for the business performance of the restaurant • Analyze and plan restaurant sales levels and profitability • Organize marketing activities, including promotional events, managing social media accounts and discount schemes • Prepare reports at the end of the shift/week, including staff control, food control and sales • Create and execute plans for sales, profit and staff development • Set budgets or agree them with senior management • Coordinate the operation of the restaurant during scheduled shifts • Recruit, train, manage and motivate staff • Respond to customer queries and complaints • Meet and greet customers, organize table reservations and offer advice about menu • Maintain high standards of quality control, hygiene, and health and safety • Check stock levels, order supplies and prepare cash drawers and petty cash Show less



Accor - Novotel Tangerang

• Bar Captain

  • Sep 2013 - Jun 2014

  • Adhering to all division and local standard policies and procedures • Performing all guest contact activities in a cordial, efficient and professional manner at all times • Maintaining a commitment to guest satisfaction • Maintaining a cooperative team-like attitude in working with supervisors and fellow associates • Coordinating the performance of all associates • Maintaining constant contact with the chef, to ensure conclusion between food production and service • Perform all other reasonable tasks as requested by management, including administration tasks Show less



Wall Street English Indonesia

• Indonesia
• Education Administration Programs
• 100 - 200 Employee

• Education Consultant

  • Aug 2012 - Jan 2013

  Responsible for meeting individual sales targets • Handling prospective students • Responsible for meeting individual sales targets • Handling prospective students and ensure they have a positive experience • Helping prospective students to find the right course plan based on the need analysis • Maintain strong relationships with students • Monitor students progress towards their learning objectives • Deal with any issues that may arise and ensure these are addressed to student's satisfaction • Administrative tasks Show less


That's Amore
• Italy
• Travel Arrangements
• 1 - 100 Employee
• Casual Waitrees

  • Feb 2010 - Mar 2012

Restaurant Brands Ltd - KFC Quay St
• Team Member

  • May 2009 - Aug 2010